MAESTROQA

maestroqa-logo

MaestroQA is a software company that offers quality assurance software for customer care teams. It helps companies transform their customer service from a department that is viewed as a cost into a growth driver - one that drives customer loyalty and happiness. The company also offers a robust set of features to help improve customer support including CRM and support tools integrations, customizable scorecards, agent dashboards, workflow automation, data warehouse integrations, strict security and compliance, and much more. MaestorQA was founded in 2013 and is headquartered in New York, NY, United States.

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MAESTROQA

Social Links:

Industry:
Call Center Customer Service SaaS Software

Founded:
2013-01-01

Address:
New York, New York, United States

Country:
United States

Website Url:
http://www.maestroqa.com

Total Employee:
51+

Status:
Active

Contact:
+1 (212) 699-6451

Email Addresses:
[email protected]

Total Funding:
31.5 M USD

Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible SPF SSL By Default Google Analytics LetsEncrypt Apple Mobile Web Clips Icon Google Tag Manager Content Delivery Network Google Universal Analytics


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Current Advisors List

kartik-hosanagar_image

Kartik Hosanagar Advisor @ MaestroQA
Advisor

neil-capel_image

Neil Capel Advisor @ MaestroQA
Advisor

Current Employees Featured

harrison-hunter_image

Harrison Hunter
Harrison Hunter Founder & CTO @ MaestroQA
Founder & CTO
2013-01-01

vasu-prathipati_image

Vasu Prathipati
Vasu Prathipati Founder, CEO @ MaestroQA
Founder, CEO
2013-02-01

Founder


harrison-hunter_image

Harrison Hunter

vasu-prathipati_image

Vasu Prathipati

Investors List

base10-partners_image

Base10 Partners

Base10 Partners investment in Series A - MaestroQA

itai-tsiddon_image

Itai Tsiddon

Itai Tsiddon investment in Series A - MaestroQA

talkdesk-ventures_image

Talkdesk Ventures

Talkdesk Ventures investment in Series A - MaestroQA

tokyo-black_image

Tokyo Black

Tokyo Black investment in Series A - MaestroQA

saastr-fund_image

SaaStr Fund

SaaStr Fund investment in Series A - MaestroQA

saastr-fund_image

SaaStr Fund

SaaStr Fund investment in Seed Round - MaestroQA

dorm-room-fund_image

Dorm Room Fund

Dorm Room Fund investment in Seed Round - MaestroQA

eniac-ventures_image

Eniac Ventures

Eniac Ventures investment in Seed Round - MaestroQA

crosslink-capital_image

Crosslink Capital

Crosslink Capital investment in Seed Round - MaestroQA

james-pallotta_image

James Pallotta

James Pallotta investment in Seed Round - MaestroQA

Newest Events participated

zendesk-showcase-san-francisco-2019_event_image Participated in Zendesk Showcase San Francisco 2019 on 2019-10-03 as sponsor

Official Site Inspections

http://www.maestroqa.com Semrush global rank: 214.27 K Semrush visits lastest month: 346.91 K

  • Host name: ec2-34-234-154-92.compute-1.amazonaws.com
  • IP address: 34.234.154.92
  • Location: Ashburn United States
  • Latitude: 39.0481
  • Longitude: -77.4728
  • Metro Code: 511
  • Timezone: America/New_York
  • Postal: 20149

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