MAESTROQA
MaestroQA is a software company that offers quality assurance software for customer care teams. It helps companies transform their customer service from a department that is viewed as a cost into a growth driver - one that drives customer loyalty and happiness. The company also offers a robust set of features to help improve customer support including CRM and support tools integrations, customizable scorecards, agent dashboards, workflow automation, data warehouse integrations, strict security and compliance, and much more. MaestorQA was founded in 2013 and is headquartered in New York, NY, United States.
MAESTROQA
Industry:
Call Center Customer Service SaaS Software
Founded:
2013-01-01
Address:
New York, New York, United States
Country:
United States
Website Url:
http://www.maestroqa.com
Total Employee:
51+
Status:
Active
Contact:
+1 (212) 699-6451
Email Addresses:
[email protected]
Total Funding:
31.5 M USD
Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible SPF SSL By Default Google Analytics LetsEncrypt Apple Mobile Web Clips Icon Google Tag Manager Content Delivery Network Google Universal Analytics
Similar Organizations
Current Advisors List
Current Employees Featured
Founder
Investors List
Base10 Partners
Base10 Partners investment in Series A - MaestroQA
Itai Tsiddon
Itai Tsiddon investment in Series A - MaestroQA
Talkdesk Ventures
Talkdesk Ventures investment in Series A - MaestroQA
Tokyo Black
Tokyo Black investment in Series A - MaestroQA
SaaStr Fund
SaaStr Fund investment in Series A - MaestroQA
SaaStr Fund
SaaStr Fund investment in Seed Round - MaestroQA
Dorm Room Fund
Dorm Room Fund investment in Seed Round - MaestroQA
Eniac Ventures
Eniac Ventures investment in Seed Round - MaestroQA
Crosslink Capital
Crosslink Capital investment in Seed Round - MaestroQA
James Pallotta
James Pallotta investment in Seed Round - MaestroQA
Newest Events participated
Official Site Inspections
http://www.maestroqa.com Semrush global rank: 214.27 K Semrush visits lastest month: 346.91 K
- Host name: ec2-34-228-127-201.compute-1.amazonaws.com
- IP address: 34.228.127.201
- Location: Ashburn United States
- Latitude: 39.0481
- Longitude: -77.4728
- Metro Code: 511
- Timezone: America/New_York
- Postal: 20149
More informations about "MaestroQA"
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The organization is based in New York City and serves customers around the world with their cloud based solution. MaestroQA services many industries and organizations around the …See details»
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Maestro QA Help Center
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MaestroQA Software Reviews, Demo & Pricing - 2024
MaestroQA is a quality assurance platform designed to help call centers measure and improve the customer experience. It helps managers automate manual QA tasks with various capabilities, such as screen capture, agent coaching, scorecard customization, automatic grading, grade sharing, and more. ...See details»
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Intro to Reporting in MaestroQA | Maestro QA Help Center
For example, many support teams utilize Tags to describe what topics are discussed in a ticket. An admin can add the Tags ticket attribute to Reporting to see Agents' QA scores for tickets …See details»
Getting Started | Maestro QA Help Center
Syncing Tickets with MaestroQA. Ticket Status in MaestroQA. Set Time Zone. Standard Ticket Attributes. Ticket Retention in MaestroQA. Setting up Ticket Access. Guide to User Roles. …See details»
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CEO of MaestroQA: Vasu Prathipati. Vasu is the accomplished CEO and Co-Founder of MaestroQA, a company that has transformed the customer support landscape through data, …See details»
Future of Quality with AutoQA | MaestroQA
Chapter 1: The Shift from Random to Targeted QA. The days of relying solely on random QA checks are coming to an end. With the advent of AutoQA, quality teams can now focus on …See details»
Features | Call Center QA Software - MaestroQA
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MaestroQA
MaestroQA ApplicationSee details»