ANSWERIQ

answeriq-logo

AnswerIQ is an artificial intelligence service in the customer support space. We use sophisticated algorithms to read and understand all the interactions from past tickets between the customer support agent and the customer. Once implemented, AnswerIQ enables a business to intelligently classify and automatically respond to simple known issues and more importantly assist the agents with the top three recommended responses to complex questions. It works within the existing customer experience sys... tems like Zendesk, Salesforce etc. eliminating the need to learn any new system. AnswerIQ is a Seattle-based company, a spin out from GE and has licensed the Wise.io customer service platform. The founding team has a successful track record and are passionate about making customer service/support a differentiator for your business.

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ANSWERIQ

Social Links:

Industry:
Artificial Intelligence Customer Service Machine Learning Software

Founded:
2017-01-01

Address:
Seattle, Washington, United States

Country:
United States

Website Url:
http://www.answeriq.com

Total Employee:
51+

Status:
Active

Email Addresses:
[email protected]

Total Funding:
5 M USD

Technology used in webpage:
SPF Domain Not Resolving Microsoft Exchange Online Amazon Office 365 Mail IPv6 Microsoft Azure DNS Amazon Route 53 Amazon S3 Accelerated Mobile Pages


Similar Organizations

mit-ibm-watson-ai-lab-logo

MIT-IBM Watson AI Lab

MIT-IBM Watson AI Lab focuses on fundamental artificial intelligence research.


Current Advisors List

jeff-erhardt_image

Jeff Erhardt Board Of Directors @ AnswerIQ
Board_member

soma-somasegar_image

Soma Somasegar Board Member @ AnswerIQ
Board_member
2017-08-03

amit-mital_image

Amit Mital Board Member @ AnswerIQ
Board_member
2017-01-01

chris-picardo_image

Chris Picardo Board Observer @ AnswerIQ
Board_observer
2017-12-01

Current Employees Featured

aswin-natarajan_image

Aswin Natarajan
Aswin Natarajan VP Engineering @ AnswerIQ
VP Engineering
2017-06-01

Founder


pradeep-rathinam_image

Pradeep Rathinam

prashant-luthra_image

Prashant Luthra

Investors List

madrona-venture-group_image

Madrona Venture Group

Madrona Venture Group investment in Series A - AnswerIQ

Newest Events participated

zendesk-showcase-san-francisco-2019_event_image Participated in Zendesk Showcase San Francisco 2019 on 2019-10-03 as sponsor

dreamforce-2018_event_image Participated in Dreamforce 2018 on 2018-09-25 as exhibitor

dreamforce-2017_event_image Participated in Dreamforce 2017 on 2017-11-06 as exhibitor

Official Site Inspections

http://www.answeriq.com

  • Host name: 104.19.154.92
  • IP address: 104.19.154.92
  • Location: United States
  • Latitude: 37.751
  • Longitude: -97.822
  • Timezone: America/Chicago

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