SEMATELL GMBH

Sematell is a leading provider of intelligent response management solutions based on AI for use in customer service centers. The German software company has been in the business of developing innovative solutions for the global customer service market since 2000. Sematellโs successful history originates at the German Research Center for Artificial Intelligence in Saarbrรผcken (DFKI). This is where the unique categorization algorithm used in the ReplyOne central solution (formerly MailMinder... / Attensity Respond) was developed together with DFKI. The precision, stability and response accuracy of ReplyOne is the result of intensive research conducted over many years. As a leading provider of contact center software, the company employs highly specialized experts from the fields of artificial intelligence, software and hardware technology, as well as consultancy and implementation.
SEMATELL GMBH
Social Links:
Industry:
Artificial Intelligence Consumer Electronics Contact Management CRM Customer Service Information Technology Machine Learning Robotics Software
Founded:
2000-01-01
Address:
Saarbrรผcken, Saarland, Germany
Country:
Germany
Website Url:
http://www.sematell.com
Total Employee:
11+
Status:
Active
Contact:
+49681857670
Email Addresses:
[email protected]
Technology used in webpage:
Mobile Non Scaleable Content Amazon IPv6 Google Maps Cloudflare JS CDN JS Cloudflare Person Schema Facebook Sharer Gravatar Profiles
Similar Organizations
Amosdec
Amosdec is a leader in the field of virtualization and storage management solutions throughout France.
Avantias SAS
Avantias SAS, through its subsidiaries, provides intelligent content management solutions to organizations.
CA Office Automation
CA Office Automation is a full-featured Office Management Cloud base Software for Chartered Accountant.
Fathom Radiant
Fathom Radiant is a developer of computer technology used to build hardware for AI development.
Nanomade
Nanomade delivers a patented technology which makes any surface (rigid, curved, flexible) sensitive to touch and force.
Natomx
Natomx is a leading provider of performance based monetization for software developers.
Nively
Nively is a French company providing software solutions and specialised expertise on indoor and hybrid outdoor/indoor localisation services.
Pertinence Data Intelligence
Pertinence Data Intelligence is a provider of Intelligence software, enabling real-time causal and predictive analytics.
Salian Technologies
Salian Technologies offers moving preparation and space management for archives, museums and libraries.
SemLab
SemLab develops applications based on Semantic web and NLP tech for Algorithmic Trading & Risk Management.
The People Side of Change
The People Side of Change, help organizations build internal competency to lead change.
Ventura
Ventura provides information management service for the health sector.
Verticalls.ai
Verticalls.ai is an AI videoconferencing platform for sales teams that can transform meetings into data and delivers insights at scale.
Wetouch
Hightech made easy. Creative Self-Service Solutions & Innovative Interfaces.
Ziax
Ziax creates and implements artificial intelligence chat bots and voice robots for contact centers.
Current Employees Featured
Official Site Inspections
http://www.sematell.com
- Host name: static.147.231.235.167.clients.your-server.de
- IP address: 167.235.231.147
- Location: Germany
- Latitude: 51.2993
- Longitude: 9.491
- Timezone: Europe/Berlin

More informations about "Sematell GmbH"
KI-basierte Kundenservice Software โ Sematell
Die KI-basierte Omnichannel Software von Sematell automatisiert Ihren Kundenservice auf allen Kanälen โ schnell & effizient arbeiten.See details»
AI-based customer service software - Sematell
Welcome to the future of customer service! With our innovative Response management software we offer solutions that set standards. Our enterprise solution ReplyOne, processes written โฆSee details»
Get to know Sematell and our AI - Sematell
Supported by investors such as Jörg Anhalt, Nils Walter and Ragner Kruse, Sematell established itself as the first company to use machine learning as a business model. An important โฆSee details»
Sematell - Crunchbase Company Profile & Funding
Sematell is a leading provider of intelligent response management solutions based on AI for use in customer service centers. The German software company has been in the business of โฆSee details»
Sematell 2025 Company Profile: Valuation, Funding & Investors
Sematell was founded in 2000. Where is Sematell headquartered? Sematell is headquartered in Saarbrucken, Germany. What is the size of Sematell? Sematell has 60 total employees. What โฆSee details»
Sematell - PINOVA Capital
Sematell. Sematell is a specialised provider for professional contact center software for written customer service. With its precise topic recognition, ReplyOne, the artificial intelligence-based โฆSee details»
Sematell - VentureRadar
Sematell is a leading provider of intelligent response management solutions based on AI. Sematell is used in customer service centers. ... Find out more about Sematell, Artificial โฆSee details»
Sematell Acquired by PINOVA Capital - Madison Park Group
Sematell, a leading provider of multi-channel response management software for enterprise contact centers and customer service organizations, has been acquired by PINOVA Capital. โฆSee details»
Sematell - PINOVA Capital
Sematell ist ein spezialisierter Anbieter für professionelle Contact-Center-Software für den schriftlichen Kundenservice. Die von Sematell entwickelte, auf künstlicher Intelligenz โฆSee details»
Der Kundenservice & Call Center Kongress in Berlin: Sematell โฆ
Feb 25, 2025 Sematell GmbH. Sematell is one of the pioneers in the field of AI-based contact center software. The intelligent solution ReplyOne analyzes inquiries from written โฆSee details»
Pinova buys Sematell from IMCap - thecarriedinterest.com
Jan 31, 2022 Pinova Capital is to acquire AI-based customer service platform Sematell from small-cap technology investor IMCap.See details»
Your contact to the intelligent customer service - Sematell
Sematell GmbH Neugrabenweg 1 66123 Saarbrücken. Plan route. Get to know ReplyOne. Book an appointment directly for your individual and non-binding web demo. Schedule a demo. โฆSee details»
Automatisierung im Kundenservice: Die Zukunft liegt im Jetzt
Die Response Management Lösung ReplyOne von Sematell kann das. Die KI kann viel mehr als 0 oder 1 Wenn die Software zusätzlich zur KI noch Schnittstellen zu weiteren internen โฆSee details»
IT-Systemadministrator (m/w/d) (50% mobiles Arbeiten möglich)
Bei Sematell pflegen wir eine offene Unternehmenskultur, in der wir alle per โduโ sind. Bei uns triffst du auf flache Hierarchien, schnelle Entscheidungswege und ein modernes โฆSee details»
Kundenservice auf Distanz: Das sollte Ihre Call Center Software โฆ
Lernt dazu. Ihre Call Center Software sollte lernfähig sein. Dank leistungsstarker künstlicher Intelligenz können Sie bei ReplyOne die Software nach Ihren Wünschen trainieren โ und das โฆSee details»
The wave of customers in the energy crisis is coming - Sematell
Introducing ReplyOne. The AI-based customer service software with precise topic detection. Providing the right answers for your customers at all times.See details»
Unsere Kunden wissen: Bei uns wird ihnen geholfen
Sie arbeitet im Sematell-Support und kümmert sich mit ihren Kolleginnen und Kollegen darum, dass ReplyOne genau so funktioniert, wie es soll. Susanne, wie sieht der Support bei Sematell โฆSee details»
Automate customer service cleverly - Sematell
The AI-based customer service software with precise topic recognition and process modeling. Always the right answers for your customers. Simple operation on one interface.See details»
Volle Energie für die Mitarbeiter und Power-Boost für das
Nils, unsere Kunden stammen aus verschiedenen Branchen. Was macht Sematell zum Energie-Experten? Wir verbessern seit 20 Jahren die Performance von Contact Centern und holen mit โฆSee details»
Automatically analyze & categorize - Sematell
Customer inquiries are automatically analyzed, categorized and processed with ReplyAnalytics - efficiently and productively.See details»