BALTO
Balto unites agents and supervisors with AI to power better agent performance. Agents and managers trust Balto's real-time guidance to prevent missed sales opportunities, costly compliance mistakes, and negative customer experiences. Empowering agents results in happier customers, increased revenue, and better retention. Today, Balto has guided over 150 million calls, provided over 185 million real-time recommendations, driven millions in increased revenue, and has a 4.8-star rating on G2. Balto is trusted by top contact centers, including National General Insurance, eHealth, American Homes for Rent, Spring Venture Group, and Cellular Sales. Want to learn more? Visit https://balto.ai.
BALTO
Industry:
Artificial Intelligence (AI) Machine Learning Software Speech Recognition
Founded:
2017-01-01
Address:
St Louis, Missouri, United States
Country:
United States
Website Url:
http://www.balto.ai
Total Employee:
51+
Status:
Active
Contact:
855-662-2605
Email Addresses:
[email protected]
Total Funding:
57.59 M USD
Technology used in webpage:
SPF IPv6 Cloudflare Hosting Google Apps For Business Microsoft Azure DNS Common Name Invalid Facebook Conversion Tracking Cloudflare DNS CPanel SSL Cloudflare Challenge
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Current Advisors List
Current Employees Featured
Founder
Investors List
Sierra Ventures
Sierra Ventures investment in Series B - Balto
Stripes
Stripes investment in Series B - Balto
OCA Ventures
OCA Ventures investment in Series B - Balto
TIA Ventures
TIA Ventures investment in Series B - Balto
Jump Capital
Jump Capital investment in Series B - Balto
Atreides Management
Atreides Management investment in Series B - Balto
Stage Venture Partners
Stage Venture Partners investment in Series B - Balto
Cultivation Capital
Cultivation Capital investment in Series B - Balto
TIA Ventures
TIA Ventures investment in Series B - Balto
Stripes
Stripes investment in Series B - Balto
Official Site Inspections
http://www.balto.ai Semrush global rank: 2.63 M Semrush visits lastest month: 6.79 K
- Host name: 141.193.213.10
- IP address: 141.193.213.10
- Location: United States
- Latitude: 37.751
- Longitude: -97.822
- Timezone: America/Chicago

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