BRAND EMBASSY
Brand Embassy is an omnichannel cloud-based customer service platform providing integrated social media, messaging, live chat and AI-powered chatbot service. Customers such as T-Mobile, Vodafone, Alibaba, and Puma in 30+ countries have achieved 69% higher agent productivity, 61% higher sales conversions and have scaled operations by 300% with no additional headcount. Brand Embassy helps companies to accelerate the digital transformation of contact centers in an agile and scalable manner. The fast-growing company is headquartered in Prague, with offices in Boston, San Diego, London and Dubai. See more at www.brandembassy.com. See our CEO, Vit Horky, talking about the digital transformation in customer care here: https://youtu.be/V_JExmeiJKo
BRAND EMBASSY
Industry:
Analytics Brand Marketing Customer Service SaaS Social Media Software
Founded:
2011-07-18
Address:
London, England, United Kingdom
Country:
United Kingdom
Website Url:
http://www.brandembassy.com
Total Employee:
51+
Status:
Closed
Contact:
415-212-5721
Email Addresses:
[email protected]
Total Funding:
4.01 M USD
Technology used in webpage:
SSL By Default LetsEncrypt Domain Not Resolving Mobile Non Scaleable Content Nginx Amazon ReCAPTCHA AJAX Libraries API Amazon Route 53 Pound Sterling
Current Advisors List
Current Employees Featured
Founder
Acquisitions List
| Date | Company | Article | Price |
|---|---|---|---|
| 2013-04-10 | Beepl | Beepl acquired by Brand Embassy | N/A |
Investors List
Laurent Philonenko
Laurent Philonenko investment in Angel Round - Brand Embassy
Terry Valeski
Terry Valeski investment in Angel Round - Brand Embassy
Jan Zadak
Jan Zadak investment in Angel Round - Brand Embassy
Rockaway Capital
Rockaway Capital investment in Seed Round - Brand Embassy
Reflex Capital
Reflex Capital investment in Seed Round - Brand Embassy
StartupYard
StartupYard investment in Pre Seed Round - Brand Embassy
Official Site Inspections
http://www.brandembassy.com Semrush global rank: 22.3 K Semrush visits lastest month: 6.55 M
- Host name: ec2-34-255-111-231.eu-west-1.compute.amazonaws.com
- IP address: 34.255.111.231
- Location: Dublin Ireland
- Latitude: 53.3338
- Longitude: -6.2488
- Timezone: Europe/Dublin
- Postal: D02
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Customer excellence isnโt just about solving customer issues, but about enriching customer experience and building long-term relationships. Brand Embassy helps you know your โฆSee details»
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Welcome to Brand Embassy! This article will teach you how to start receiving and processing cases! Once you have logged in to Brand Embassy you will be able to see the care section. โฆSee details»
DFO
By clicking the LOGIN button above you agree that you understand and accept our terms.See details»
Satisfaction Surveys โ Brand Embassy Help Center
Set up satisfaction surveys to measure the clientsโ satisfaction with your service! In this guide you will find: Customize your survey! Setting up the SurveySee details»
Connect your digital channels โ Brand Embassy Help Center
Connect any channel you are communicating with your customers, to handle their requests from Brand Embassy. Choose Social Channels in settings. You can connect all the supported โฆSee details»