BRAND EMBASSY

Brand Embassy is an omnichannel cloud-based customer service platform providing integrated social media, messaging, live chat and AI-powered chatbot service. Customers such as T-Mobile, Vodafone, Alibaba, and Puma in 30+ countries have achieved 69% higher agent productivity, 61% higher sales conversions and have scaled operations by 300% with no additional headcount. Brand Embassy helps companies to accelerate the digital transformation of contact centers in an agile and scalable manner. The fast-growing company is headquartered in Prague, with offices in Boston, San Diego, London and Dubai. See more at www.brandembassy.com. See our CEO, Vit Horky, talking about the digital transformation in customer care here: https://youtu.be/V_JExmeiJKo