BRIGHTBACK

brightback-logo

Brightback offers entreprenurial advice to subscription-based businesses on customer lifetime value. Guy Marion founded it in 2018, with its headquarters in San Francisco in California.

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BRIGHTBACK

Social Links:

Industry:
Advice Business Development Enterprise Software Management Consulting Management Information Systems

Founded:
2018-01-01

Address:
San Francisco, California, United States

Country:
United States

Website Url:
http://www.brightback.com

Total Employee:
1+

Status:
Active

Total Funding:
11 M USD

Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible LetsEncrypt Apple Mobile Web Clips Icon Google Tag Manager Content Delivery Network Font Awesome Domain Not Resolving Mobile Non Scaleable Content Nginx


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Current Advisors List

shardul-shah_image

Shardul Shah Member, Board of Directors @ Brightback
Board_member
2018-09-01

zack-urlocker_image

Zack Urlocker Member of the board @ Brightback
Board_member
2018-01-01

christopher-gooley_image

Christopher Gooley Advisor @ Brightback
Advisor
2018-02-01

christoph-janz_image

Christoph Janz Board Member @ Brightback
Board_member

Current Employees Featured

guy-marion_image

Guy Marion
Guy Marion CEO & Founder @ Brightback
CEO & Founder
2018-01-01

darrian-wright_image

Darrian Wright
Darrian Wright Senior Marketing Manager @ Brightback
Senior Marketing Manager
2019-01-01

jordan-brower_image

Jordan Brower
Jordan Brower Head of Customer Success @ Brightback
Head of Customer Success
2020-08-01

john-finkelstein_image

John Finkelstein
John Finkelstein Senior Software Engineer @ Brightback
Senior Software Engineer
2018-09-01

Founder


cory-watilo_image

Cory Watilo

guy-marion_image

Guy Marion

Investors List

verissimo-ventures_image

Verissimo Ventures

Verissimo Ventures investment in Series A - Brightback

gtmfund_image

GTMFund

GTMFund investment in Series A - Brightback

rembrant-venture-partners_image

Rembrandt Venture Partners

Rembrandt Venture Partners investment in Series A - Brightback

matrix-partners_image

Matrix Partners

Matrix Partners investment in Series A - Brightback

point-nine-capital_image

Point Nine

Point Nine investment in Series A - Brightback

index-ventures_image

Index Ventures

Index Ventures investment in Series A - Brightback

mike-stachowiak_image

Mike Stachowiak

Mike Stachowiak investment in Seed Round - Brightback

kelly-graziadei_image

Kelly Graziadei

Kelly Graziadei investment in Seed Round - Brightback

Newest Events participated

global-growth-marketing-conference_event_image Participated in Global Growth Marketing Conference on 2019-12-10 as sponsor

saastock-west-coast-2019_event_image Participated in SaaStock West Coast 2019 on 2019-09-10 as sponsor

Official Site Inspections

http://www.brightback.com Semrush global rank: 279.79 K Semrush visits lastest month: 235.92 K

  • Host name: 138.68.61.167
  • IP address: 138.68.61.167
  • Location: Santa Clara United States
  • Latitude: 37.3417
  • Longitude: -121.9753
  • Metro Code: 807
  • Timezone: America/Los_Angeles
  • Postal: 95051

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More informations about "Brightback"

Brightback - Crunchbase Company Profile & Funding

Organization. Brightback . Connect to CRM . Save . Summary. Financials. People. Technology. Signals & News. Similar Companies. ... Brightback offers …See details»

Executive summary - cdn.brightback.com

In Brightback’s second annual State of Industry Report, responses from 435 subscription companies reveal dramatic, if not surprising, new indications that the industry attitude toward …See details»

Brightback 2025 Company Profile: Valuation, Investors …

Brightback General Information Description. Developer of customer retention software designed to automate the processes to drive retention. The …See details»

Brightback Customer Retention Automation Software …

Apr 23, 2019 Brightback was able to raise $2 Million in May of 2018, with Point Nine Capital as the lead, joined by Matrix Partners, Foundation Capital, Rembrandt Venture Partners, and several syndicates.See details»

Brightback - Contacts, Employees, Board Members, Advisors

Organization. Brightback . Connect to CRM . Save . Summary. Financials. People. Technology. Signals & News. Similar Companies ... About. Brightback has 4 current employee profiles, …See details»

Brightback - Funding, Financials, Valuation & Investors - Crunchbase

How much funding has this organization raised over time? Show . Announced Date . Transaction Name . Number of Investors . Money Raised . Lead Investors . Apr 23, 2019: Series A - …See details»

Brightback Company Profile - Office Locations, Competitors ... - Craft

Brightback is a company that automates customer retention for subscription businesses. The Company aims to fill the white space between CRM-based software that helps customer …See details»

Brightback - Overview, News & Similar companies | ZoomInfo.com

Who is Brightback. Brightback is the first customer retention solution that automatically saves customers at the moment of cancel. Trusted by high volume subscription businesses like …See details»

Brightback - 2025 Company Profile, Funding & Competitors - Tracxn

Mar 9, 2025 Brightback - Customer retention and churn management software. Acquired by Chargebee. Raised a total funding of $11M over 1 round from 6 investors. Founded by Guy …See details»

About Brightback – Medium

Brightback is the first automated customer retention software for subscription businesses. High volume subscription businesses such as Copper and Crazy Egg use Brightback to …See details»

Brightback - SlideShare

Brightback is the first automated customer retention software for subscription businesses. High volume subscription businesses such as Copper and Crazy Egg use Brightback to …See details»

2020 State of Industry Report: Customer retention in subscription

In Brightback’s second annual State of Industry Report, responses from 435 subscription companies reveal dramatic, if not surprising, new indications that the industry attitude toward ... organization. Four different departments were cited as the owner in more than 80% of respondents, which hampers execution, accountability and impact.See details»

Executive summary - Brightback

In Brightback’s second annual State of Industry Report, responses from 435 subscription companies reveal dramatic, if not surprising, new indications that the industry attitude toward …See details»

Hi, we’re Brightback - Medium

May 2, 2018 I’m pleased to introduce Brightback, the customer retention startup.We are shining a bright light on the shady world of customer retention and aim to help subscription businesses …See details»

Brightback Launches with $11 Million in... | Index Ventures

Apr 23, 2019 Brightback launched today with $11 million in total funding, and unveiled the industry’s first customer retention automation software for subscription businesses. Index …See details»

Brightback - Golden

Brightback. A technology company offering automated customer retention software platform for subscription businesses. Overview Structured Data Issues Contributors Activity. Contents. …See details»

Brightback - Crunchbase

Brightback offers entreprenurial advice to subscription-based businesses on customer lifetime value.See details»

Brightback - Medium

May 18, 2018 Hi, we’re Brightback. I’m pleased to introduce Brightback, the customer retention startup.We are shining a bright light on the shady world of customer retention and aim to help …See details»

Brightback - Features & Pricing (April 2025) - SaaSworthy

1 day ago Brightback is a customer retention tool that standardizes and automates various processes for higher revenues. Users can deploy a systematic approach to measure churn at …See details»

Interview with Guy Marion, CEO, BrightBack on Customer Retention

Jan 7, 2020 Using Brightback, Copper found a 15.4% increase in saving customers from cancellation with productivity gains as well. Copper team members are alerted when a customer wants to cancel and why, so the right person reaches out for the right reason. Since using Brightback, Copper has been able to cut support ticket resolution times by nearly half.See details»

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