CAPACITY
Capacity is an AI-powered helpdesk that automates support for customers and employees. Capacity connects apps, mines documents, spreadsheets, and web pages, and captures the tacit knowledge of an organization—making it all instantly accessible via chat. They have a rapidly growing customer base across several verticals, particularly financial services, HR, healthcare, and education. The company's customers include Newell Brands, USA Mortgage, West Community Credit Union, Total Access Urgent Care, Maryville University, Framecad, and EXL, among others. Capacity was founded in 2017 by David Karandish and Chris Sims and is part of the Equity.com incubator. It is headquartered in St. Louis, Missouri.
CAPACITY
Industry:
Artificial Intelligence Customer Service Information Services Machine Learning Natural Language Processing SaaS Software
Founded:
2017-01-02
Address:
Saint Louis, Missouri, United States
Country:
United States
Website Url:
http://www.capacity.com
Total Employee:
51+
Status:
Active
Contact:
+1 314-502-9412
Total Funding:
61.5 M USD
Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible Google Analytics LetsEncrypt Apple Mobile Web Clips Icon Google Tag Manager WordPress Content Delivery Network Wordpress Plugins Mobile Non Scaleable Content
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Current Employees Featured
Marcus Alexander CFO @ Capacity
CFO
2017-09-17
David Karandish Founder & CEO @ Capacity
Founder & CEO
2017-01-02
Dave Costenaro VP of Artificial Intelligence R&D and Chief Data Officer @ Capacity
VP of Artificial Intelligence R&D and Chief Data Officer
2017-03-01
Ben Kraus VP of Sales @ Capacity
VP of Sales
2017-12-01
Tushar Mathew NLP Software Developer @ Capacity
NLP Software Developer
2017-06-01
Chris Sims Co-Founder @ Capacity
Co-Founder
2017-01-01
Justin Schmidt VP of Marketing @ Capacity
VP of Marketing
2019-01-01
Audrey Western UX Designer @ Capacity
UX Designer
2018-06-01
Tim Yeadon Chief Revenue Officer @ Capacity
Chief Revenue Officer
2019-05-01
Founder
Investors List
Rice Park Capital Management
Rice Park Capital Management investment in Series C - Capacity
Equity.com
Equity.com investment in Series B - Capacity
Rice Park Capital Management
Rice Park Capital Management investment in Series B - Capacity
David Karandish
David Karandish investment in Series B - Capacity
Equity.com
Equity.com investment in Series A - Capacity
Equity.com
Equity.com investment in Seed Round - Capacity
Newest Events participated
Official Site Inspections
http://www.capacity.com Semrush global rank: 187.04 K Semrush visits lastest month: 420.46 K
- Host name: 151.101.2.159
- IP address: 151.101.2.159
- Location: United States
- Latitude: 37.751
- Longitude: -97.822
- Timezone: America/Chicago

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