CAPACITY
Capacity is an AI-powered helpdesk that automates support for customers and employees. Capacity connects apps, mines documents, spreadsheets, and web pages, and captures the tacit knowledge of an organization—making it all instantly accessible via chat. They have a rapidly growing customer base across several verticals, particularly financial services, HR, healthcare, and education. The company's customers include Newell Brands, USA Mortgage, West Community Credit Union, Total Access Urgent Care, Maryville University, Framecad, and EXL, among others. Capacity was founded in 2017 by David Karandish and Chris Sims and is part of the Equity.com incubator. It is headquartered in St. Louis, Missouri.
CAPACITY
Industry:
Artificial Intelligence Customer Service Information Services Machine Learning Natural Language Processing SaaS Software
Founded:
2017-01-02
Address:
Saint Louis, Missouri, United States
Country:
United States
Website Url:
http://www.capacity.com
Total Employee:
51+
Status:
Active
Contact:
+1 314-502-9412
Email Addresses:
[email protected]
Total Funding:
61.5 M USD
Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible Google Analytics LetsEncrypt Apple Mobile Web Clips Icon Google Tag Manager WordPress Content Delivery Network Wordpress Plugins Mobile Non Scaleable Content
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Current Employees Featured
Founder
Investors List
Rice Park Capital Management
Rice Park Capital Management investment in Series C - Capacity
Equity.com
Equity.com investment in Series B - Capacity
Rice Park Capital Management
Rice Park Capital Management investment in Series B - Capacity
David Karandish
David Karandish investment in Series B - Capacity
Equity.com
Equity.com investment in Series A - Capacity
Equity.com
Equity.com investment in Seed Round - Capacity
Newest Events participated
Official Site Inspections
http://www.capacity.com Semrush global rank: 187.04 K Semrush visits lastest month: 420.46 K
- Host name: 141.193.213.10
- IP address: 141.193.213.10
- Location: United States
- Latitude: 37.751
- Longitude: -97.822
- Timezone: America/Chicago
More informations about "Capacity"
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Capacity provides everything you need to automate support and business processes in one powerful platfor Less information, more knowledge. All of your organization’s knowledge, intelligently stored, dynamically self-managed, and …See details»
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Capacity connects to enterprise apps, mines company documents and spreadsheets, and captures the tacit knowledge of an organization—making everything instantly accessible through a single platform. Capacity is a new …See details»
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The console will also display your organization's Capacity ID. Save both, because they're needed to authenticate to the Capacity API. Note: Both values won't be available after you navigate away from this page, so be sure to copy them to a …See details»
Capacity Vs Capabilities: Why Organizations Should …
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About Us - Capacity
Capacity is an AI-powered support automation platform that connects your entire tech stack to answer questions, automate repetitive support tasks, and build solutions to any business …See details»
Sites - Capacity Support
Capacity Sites official content provided by your company or organization. The Knowledge Center consists of folders and articles. Site. Sites house all of the content around a dedicated topic. ... By default, the address to your Capacity …See details»
How It Works - Capacity
Know exactly what knowledge provides the most value to your organization with our industry standard analytics dashboard. We make it easy to track your team’s most frequently asked questions, which department or user asked what, any …See details»
Log Into the Console - Capacity Support
If your organization has Single Sign On (SSO) enabled, you can sign into the Capacity Console with SSO! To learn how to sign in using this method, please review our Using Console SSO …See details»
Create Capacity Or Stay Who You Are - Forbes
Dec 2, 2021 Strengthening organizational capacity necessitates that you pay attention to the daily actions that occur within your organization. Everywhere there is action, there is an …See details»
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FAQ - Capacity
Capacity integrates with over 200 enterprise apps, platforms, and systems. For a complete breakdown, head over to our app center. If you don’t find the integration you’re looking for, or if …See details»
Teams, Projects, & Content Groups | Capacity Support
Email [email protected] and include the specific project you would like deleted. If helpdesk tickets are currently assigned to the project that is requested to be deleted, please include the …See details»
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Apr 17, 2025 A resource capacity report outlines whether an organization has enough workforce or equipment to meet present and upcoming business demands. It highlights the resource …See details»
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Jul 15, 2018 Organizational capacity is impacted by a number of factors, including leadership, the organization’s stage of development and changes in the environment, to name a few. …See details»
AI Powered Knowledge Base - Capacity
There are quite a few excuses when it comes to answering customers’ and employees’ questions. But the bottom line is, by creating a universal knowledge base and making it easily accessible, …See details»