CLIFFSTONE INC
Cliffstone Corporation is recognized as a leading provider of enterprise solutions for the management and administration of contact centers.
CLIFFSTONE INC
Industry:
CRM Information Technology Software Virtual Reality
Founded:
1997-01-01
Address:
Woodstock, Georgia, United States
Country:
United States
Website Url:
http://www.callcti.com
Status:
Active
Technology used in webpage:
China Telecom
Similar Organizations
Sematell GmbH
Sematell is a leading provider of intelligent response management solutions based on AI for use in contact centers.
Intravation
Intravation has grown to become the premier provider of easy-to-use, collaborative proposal management tools.
PROMIA, Inc.
PROMIA is an established development firm and software provider. Enterprise network mapping and leak detection solutions.
Softcom Microsystems
Softcom Microsystems develops silicon and software based sub systems for networking focused on solving Internet and Intranet bottleneck
Tier4
Tier4 is an engineering company focused on Data Center Solutions, in order to meet the market unique and different way.
TSPi
TSPi professionals are experts in building Enterprise Applications and Systems Integration. Todays applications and systems.
Vu Technologies
VÅ« builds technologies for creatives to transform the economics of film and video through the world's first virtual studio network.
Official Site Inspections
http://www.callcti.com
- Host name: 208.91.197.27
- IP address: 208.91.197.27
- Location: United States
- Latitude: 37.751
- Longitude: -97.822
- Timezone: America/Chicago
More informations about "Cliffstone Inc"
What Is Computer Telephony Integration (CTI)? - Forbes
Sep 22, 2023 Computer telephony integration works by adding phone controls to the agent interface as well as enabling integration with other business applications such as a customer …See details»
What Is Computer Telephony Integration? CTI for Call Centers
What is CTI? Why should call centers invest in CTI? - PTP
Having a CTI could give your organization the competitive advantage it needs to separate itself from the competition, while also utilizing internal resources more effectively. Your employees …See details»
What is Computer Telephony Integration ? | Upland Software
For an organization with a large number of phone calls, a CTI increases effectiveness and efficiency. This leads to better customer satisfaction and retention. If the correct computer …See details»
What is computer telephony integration (CTI)? A guide - Zendesk
May 13, 2024 Now that we’ve covered the benefits of computer telephony integration, we’ll detail how to bring it to your organization. Here are some of the top tips to follow. Define your goals. …See details»
What is a CTI Software Tool? Computer Telephony Integration
Computer Telephony Integration (CTI) links a customer service center’s telephone systems to computers. CTI’s are used to increase organization, productivity and to integrate new …See details»
Computer Telephony Integration: A Comprehensive Guide
May 17, 2024 The foundation of CTI was laid by the good-old screen pop technology. In this technology, relevant customer information such as caller ID, Automatic Number Identification …See details»
What is CTI? - Ultimate Guide for Call Centers - VoiceSpin
Jun 15, 2023 CTI, or Computer Telephony Integration, enables a range of features and capabilities that are at the core of running a highly efficient call center.From routing incoming …See details»
What Is Computer Telephony Integration (CTI)? | Vonage
Aug 14, 2024 What Is CTI? CTI is an essential type of technology that allows computers and telephony systems to work together, from Voice over Internet Protocol (VoIP) to Customer …See details»
Benefits of Computer Telephony Integration (CTI) in the Call Center
Nov 6, 2018 More efficient routing of calls. With CTI, a company’s telephony, ACD, IVR and skills-based routing are all integrated with their database and business tools. This allows for …See details»
What Is Computer Telephony Integration (CTI)? How It Works
Mar 18, 2024 How To Implement & Use CTI in Call Centers. To reap all the goodness of CTI, you need to implement and use it well. Here’s a roadmap to guide you through the …See details»
What Is CTI? | Cloud Contact Center | Squaretalk Glossary
Aug 8, 2024 With the help of CTI, call center agents can handle tasks with increased efficiency and dexterity, ultimately boosting the organization’s overall productivity. What Are The Benefits …See details»
CTI Integration - What is Computer Telephony Integration
Apr 17, 2023 Call monitoring. Call monitoring is when a supervisor, manager, or trainer listens in to a live call. As you can imagine, this functionality is often used in contact centers and sales …See details»
Computer Telephony Integration (CTI) Software | RingCentral
Computer telephony integration, or CTI software, empowers the modern worker to use their computer CRM system, like Salesforce, to interact with the company’s contact center phone …See details»
What is computer telephony integration (CTI), and how does it …
Jun 18, 2024 Computer telephony integration (CTI) is critical if you’re planning to expand into the contact center industry. Click to learn about the in and outs of this tech, and how it can work …See details»
Computer-Telephony Integration (CTI) | Sycurio Glossary
Find out how Sycurio's secure payment experiences deliver great value for your customers and your organization. What we do Industry Healthcare. Banking, Finance & Insurance. Travel, …See details»
What is CTI? - Contact Center Toolkit | AMC Technology's DaVinci
Intelligent Routing – Is the ability to request additional data and assistance from computer systems so calls can be routed to agents that can best help the customer or are idle and ready …See details»
What is CTI and why is it important for Contact Centers?
May 25, 2022 Call centers need to invest in innovative, automated technologies to keep them competitive and responsive to customer expectations. The more advanced processes used in …See details»
What is Computer Telephony Integration (CTI)? - NICE
It is the leading, most complete and unified CX Platform on the market, used by thousands of organizations of all sizes around the world to help them consistently deliver exceptional …See details»
What is CTI and Why Should Call Centre Invest in CTI - Aria Telecom
What is CTI and Why Should Call Centre Invest in CTI by Cheena,on Mar 16,2020. Computer Telephony Integration (CTI) means coordinating a computer with a telephone system, and …See details»