CAPLENA

caplena-logo

Have you ever spent countless hours tediously sifting through huge piles of customer feedback? Caplena.com uses Augmented Intelligence to drastically reduce the amount of time it takes to analyze large amounts of free text from reviews or responses to open-ended questions. It all began when one of the co- founders, Maurice, won the prestigious SemEval competition for his Master Thesis. He began to explore ideas in the Natural Language Processing (NLP) field with his colleague Pascal, a Machin... e Learning Engineer specializing in the field of Natural Language and Computer Vision. They soon realized a gap in the industry when Link and Success Drivers - two Market Research firms - inquired if the same technology could help them with open-ended survey coding. As it turned out, almost all firms that handle customer feedback face the same issue: too many open ends and not enough time to accurately analyze them all. Four months later, Pascal and Maurice had completed the first prototype - and things began to take off quickly. Since its inception in the spring of 2017, Caplena has doubled the number of text responses it processes every six months, with over 50M verbatims processed to date. Today Caplena serves companies in more than 15 countries. From rapidly growing start-ups like Joyn to Fortune 500 companies like eBay & DHL - we have managed to achieve unparalleled customer loyalty. Building on that trust and keeping innovation at the core of everything we do, it is our mission to support any insight team that analyses any kind of open-ended feedback.

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CAPLENA

Social Links:

Industry:
Analytics Artificial Intelligence Information Technology Machine Learning Market Research Text Analytics

Founded:
2017-01-01

Address:
Zรผrich, Zurich, Switzerland

Country:
Switzerland

Website Url:
http://www.caplena.com

Total Employee:
11+

Status:
Active

Contact:
+41 79 455 52 17

Email Addresses:
[email protected]

Total Funding:
9.87 K USD

Technology used in webpage:
SSL By Default LetsEncrypt Google Tag Manager Content Delivery Network Domain Not Resolving Global Site Tag US Privacy User Signal Mechanism Google Google Cloud DoubleClick.Net


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Current Employees Featured

pascal-de-buren_image

Pascal de Buren
Pascal de Buren Co-Founder and Machine Learning Engineer @ Caplena
Co-Founder and Machine Learning Engineer
2017-09-01

maurice-gonzenbach_image

Maurice Gonzenbach
Maurice Gonzenbach Co-Founder, CEO, and machine learning Engineer @ Caplena
Co-Founder, CEO, and machine learning Engineer
2017-09-01

Founder


maurice-gonzenbach_image

Maurice Gonzenbach

pascal-de-buren_image

Pascal de Buren

Investors List

ffl_image

Founder Friendly Labs

Founder Friendly Labs investment in Seed Round - Caplena

venturekick_image

Venture Kick

Venture Kick investment in Grant - Caplena

Official Site Inspections

http://www.caplena.com Semrush global rank: 6.43 M Semrush visits lastest month: 1.02 K

  • Host name: 179.112.190.35.bc.googleusercontent.com
  • IP address: 35.190.112.179
  • Location: Mountain View United States
  • Latitude: 37.4043
  • Longitude: -122.0748
  • Metro Code: 807
  • Timezone: America/Los_Angeles
  • Postal: 94043

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