CAPLENA
Have you ever spent countless hours tediously sifting through huge piles of customer feedback? Caplena.com uses Augmented Intelligence to drastically reduce the amount of time it takes to analyze large amounts of free text from reviews or responses to open-ended questions. It all began when one of the co- founders, Maurice, won the prestigious SemEval competition for his Master Thesis. He began to explore ideas in the Natural Language Processing (NLP) field with his colleague Pascal, a Machin... e Learning Engineer specializing in the field of Natural Language and Computer Vision. They soon realized a gap in the industry when Link and Success Drivers - two Market Research firms - inquired if the same technology could help them with open-ended survey coding. As it turned out, almost all firms that handle customer feedback face the same issue: too many open ends and not enough time to accurately analyze them all. Four months later, Pascal and Maurice had completed the first prototype - and things began to take off quickly. Since its inception in the spring of 2017, Caplena has doubled the number of text responses it processes every six months, with over 50M verbatims processed to date. Today Caplena serves companies in more than 15 countries. From rapidly growing start-ups like Joyn to Fortune 500 companies like eBay & DHL - we have managed to achieve unparalleled customer loyalty. Building on that trust and keeping innovation at the core of everything we do, it is our mission to support any insight team that analyses any kind of open-ended feedback.
CAPLENA
Industry:
Analytics Artificial Intelligence Information Technology Machine Learning Market Research Text Analytics
Founded:
2017-01-01
Address:
Zรผrich, Zurich, Switzerland
Country:
Switzerland
Website Url:
http://www.caplena.com
Total Employee:
11+
Status:
Active
Contact:
+41 79 455 52 17
Email Addresses:
[email protected]
Total Funding:
9.87 K USD
Technology used in webpage:
SSL By Default LetsEncrypt Google Tag Manager Content Delivery Network Domain Not Resolving Global Site Tag US Privacy User Signal Mechanism Google Google Cloud DoubleClick.Net
Similar Organizations
Datrics
Datrics democratizes the creation of self-service analytics and machine learning solutions by providing an intuitive drag-n-drop interface.
i2x
i2x leverages the power of AI to transform the human voice into actionable insights at the speed of a face-to-face conversation.
Kluster
Forecast, manage pipeline, and execute strategies to beat your revenue target using Kluster's revenue analytics platform.
Current Employees Featured
Founder
Investors List
Founder Friendly Labs
Founder Friendly Labs investment in Seed Round - Caplena
Venture Kick
Venture Kick investment in Grant - Caplena
Official Site Inspections
http://www.caplena.com Semrush global rank: 6.43 M Semrush visits lastest month: 1.02 K
- Host name: 179.112.190.35.bc.googleusercontent.com
- IP address: 35.190.112.179
- Location: Mountain View United States
- Latitude: 37.4043
- Longitude: -122.0748
- Metro Code: 807
- Timezone: America/Los_Angeles
- Postal: 94043

More informations about "Caplena"
About - Caplena
Four months later, Pascal and Maurice completed the first prototype, and things began to take off rapidly. Since its inception in the spring of 2018, Caplena has doubled the volume of text โฆSee details»
The AI Feedback Analysis Platform | Caplena
Start discovering insights with Caplena. Analyze themes and sentiment without missing a topic, even with multilingual or evolving data. Book a call. Platform Features Integrations Pricing. Solutions Survey analysis Online review โฆSee details»
Caplena - LinkedIn
Meet Caplena, the AI feedback analysis platform that's transforming how brands discover insights from open-ended responses. Combining text data with quantitative variables, we empower you to turn ...See details»
Caplena - Crunchbase Company Profile & Funding
Caplena is an AI platform designed to analyze customer and employee feedback for enterprises, scale-ups, and agencies. By leveraging in-house and third-party LLMs, Caplena transforms โฆSee details»
Caplena - Research World
Four months later, Pascal and Maurice had completed the first prototype - and things began to take off quickly. Since its inception in the spring of 2017, Caplena has doubled the number of โฆSee details»
Introducing the new Caplena 3.0 | Caplena
Jan 20, 2025 With Caplena 3.0, thatโs exactly what weโre aiming to achieve, and we couldnโt be more excited. After securing our latest funding round last July, we are launching our new โฆSee details»
Caplena - 2025 Company Profile, Funding & Competitors - Tracxn
Apr 26, 2025 Caplena is a seed company based in Zurich (Switzerland), founded in 2016 by Maurice Gonzenbach and Pascal de Buren. It operates as a Machine learning solution for NLP โฆSee details»
Caplena - Insight Platforms
Caplena uses Augmented Intelligence to analyse large amounts of free text from reviews and open-ended survey questions.See details»
Caplena Company Overview, Contact Details & Competitors | LeadIQ
Caplena is a customer feedback tool that uses augmented intelligence to help market researchers, CX professionals, and consultants uncover deep insights from their open-ended โฆSee details»
Caplena - Greenbook Directory Listing โ Greenbook
Today, over 200 brands and market research agencies like DHL, Lufthansa, and Euromonitor trust Caplena to turn Customer and Employee feedback into precise insights, fast. ... insights โฆSee details»
Caplena - Products, Competitors, Financials, Employees, โฆ
Caplena is a Zurich-based B2B SaaS company specializing in feedback analysis for B2C enterprise customers and research agencies. The company has developed a product that โฆSee details»
Caplena
Welcome to Caplena To get started, please sign in. Email. Please InputSee details»
What is Caplena? Company Culture, Mission, Values - Glassdoor
See what employees say it's like to work at Caplena. Salaries, reviews, and more - all posted by employees working at Caplena.See details»
Caplena AG - startup.ch
Caplena is an AI platform designed to analyze customer and employee feedback for enterprises, scale-ups, and agencies. By leveraging in-house and third-party LLMs, Caplena transforms feedback from surveys, online reviews, and โฆSee details»
New investment in AI-powered feedback analysis
The Spicehaus Swiss Venture Fund II completed its second investment into Caplena AG. Caplena is an ETH spin-off and offers an AI-powered SaaS solution for the automated analysis of โฆSee details»
Working at Caplena - Glassdoor
Work-Life Balance: Caplena values its employees' well-being, offering flexible working hours and remote work options to maintain a healthy work-life balance. Transparent and Approachable Leadership: The management team is accessible and open to feedback, fostering a culture of trust and respect across the company.See details»
Platform Demo - Caplena | Insight Platforms
On-Demand demo of Caplena โ the AI based solution for analysing open-ended text data. Caplena uses Augmented Intelligence to drastically reduce the amount of time it takes to โฆSee details»
Caplena - LinkedIn
Caplena.com uses Augmented Intelligence to drastically reduce the amount of time it takes to analyze large amounts of free text from reviews or responses to open-ended questions. Within minutes ...See details»
Caplena transforms from text analysis tool to feedback analysis ...
Jan 30, 2025 This major update โ Caplena 2.0 was launched in 2022 โ marks the evolution of Caplena from a text analysis tool to a feedback analysis platform. Caplena has established โฆSee details»
Discover our Features | Caplena
Caplena has been an AI first platform from itโs start in 2018. We integrate State-of-the-art AI and generative LLMs into every part of the application. This includes topic discovery, classification โฆSee details»