CONVERGYS
Convergys Corporation provides relationship management solutions worldwide. The company operates in three segments: Customer Management, Information Management, and Human Resources Management. The Customer Management segment provides agent-assisted solutions, including customer service, customer acquisition, customer retention, technical support, back office, and business-to-business solutions. This segment also offers automated self-service solutions comprising cost containment, adoption accel... eration, and revenue realization; and technology solution components, including inter voice portal 6.0, interaction composer, dynamic decisioning solution software, Internet protocol contact center, and media exchange with home zone. The Information Management segment provides business support system and operational support system solutions. These solutions consist of revenue management comprising rating and billing manager, active mediation, and real-time convergent charging; enterprise product management containing product control manager and offer management; and customer relationship solutions comprising customer service manager and field service manager. It also offers the Infinys integrated communications operations management system solution for the broadband convergent video, high-speed data, and telephony markets. The Human Resources Management segment provides global human resource business process outsourcing solutions. Its solutions include benefits administration, compensation solution, human resource administration, learning, organizational development/performance management, payroll administration, recruiting and resourcing, workforce intelligence, and talent management. Convergys was founded in 1998 and is headquartered in Cincinnati, Ohio.
CONVERGYS
Industry:
Consulting Customer Service Human Resources Information Technology Outsourcing
Founded:
1998-01-01
Address:
Cincinnati, Ohio, United States
Country:
United States
Website Url:
http://www.convergys.com
Total Employee:
10001+
Status:
Closed
Contact:
7038855952
Technology used in webpage:
IPhone / Mobile Compatible SPF Google Font API LetsEncrypt Google Universal Analytics Domain Not Resolving Amazon IPv6 Microsoft Azure DNS Apple Mobile Web App Capable
Current Advisors List
Current Employees Featured
Founder
Stock Details
Acquisitions List
| Date | Company | Article | Price |
|---|---|---|---|
| 2016-07-06 | Buw | Buw acquired by Convergys | 123 M EUR |
| 2014-03-04 | Stream Global Services | Stream Global Services acquired by Convergys | 820 M USD |
| 2013-04-04 | Datacom - Asian Contact Center Operations | Datacom - Asian Contact Center Operations acquired by Convergys | N/A |
| 2008-10-06 | Ceon | Ceon acquired by Convergys | N/A |
| 2008-07-15 | Intervoice | Intervoice acquired by Convergys | N/A |
| 2008-05-21 | Visage Mobile - Subscriber Management Business | Visage Mobile - Subscriber Management Business acquired by Convergys | N/A |
| 2008-03-13 | Shanghai Hong Xun Software | Shanghai Hong Xun Software acquired by Convergys | N/A |
| 2005-06-16 | Deloitte - Finance & Accounting BPO Business | Deloitte - Finance & Accounting BPO Business acquired by Convergys | N/A |
| 2004-11-04 | Finali | Finali acquired by Convergys | N/A |
| 2004-05-05 | WhisperWire | WhisperWire acquired by Convergys | N/A |
Investments List
| Date | Company | Article | Money raised |
|---|---|---|---|
| 2000-06-29 | VideoGate.com | Convergys investment in Venture Round - VideoGate.com | 4 M USD |
| 1999-10-27 | Native Minds | Convergys investment in Series B - Native Minds | 3.5 M USD |
Newest Events participated
Participated in Chief Customer Officer USA 2018
on 2018-01-30 as sponsor
Participated in SpeechTEK 2017
on 2017-04-24 as sponsor
Official Site Inspections
http://www.convergys.com Semrush global rank: 124.99 K Semrush visits lastest month: 736.33 K
- Host name: convergys.com
- IP address: 155.90.248.30
- Location: United States
- Latitude: 37.751
- Longitude: -97.822
- Timezone: America/Chicago
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