CONVERGYS

convergys-logo

Convergys Corporation provides relationship management solutions worldwide. The company operates in three segments: Customer Management, Information Management, and Human Resources Management. The Customer Management segment provides agent-assisted solutions, including customer service, customer acquisition, customer retention, technical support, back office, and business-to-business solutions. This segment also offers automated self-service solutions comprising cost containment, adoption accel... eration, and revenue realization; and technology solution components, including inter voice portal 6.0, interaction composer, dynamic decisioning solution software, Internet protocol contact center, and media exchange with home zone. The Information Management segment provides business support system and operational support system solutions. These solutions consist of revenue management comprising rating and billing manager, active mediation, and real-time convergent charging; enterprise product management containing product control manager and offer management; and customer relationship solutions comprising customer service manager and field service manager. It also offers the Infinys integrated communications operations management system solution for the broadband convergent video, high-speed data, and telephony markets. The Human Resources Management segment provides global human resource business process outsourcing solutions. Its solutions include benefits administration, compensation solution, human resource administration, learning, organizational development/performance management, payroll administration, recruiting and resourcing, workforce intelligence, and talent management. Convergys was founded in 1998 and is headquartered in Cincinnati, Ohio.

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CONVERGYS

Social Links:

Industry:
Consulting Customer Service Human Resources Information Technology Outsourcing

Founded:
1998-01-01

Address:
Cincinnati, Ohio, United States

Country:
United States

Website Url:
http://www.convergys.com

Total Employee:
10001+

Status:
Closed

Contact:
7038855952

Technology used in webpage:
IPhone / Mobile Compatible SPF Google Font API LetsEncrypt Google Universal Analytics Domain Not Resolving Amazon IPv6 Microsoft Azure DNS Apple Mobile Web App Capable



Current Advisors List

rick-devenuti_image

Rick Devenuti Independent Director & Member of Audit Committee @ Convergys
Board_member
2009-01-01

Current Employees Featured

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Andre Valentine
Andre Valentine Chief Financial Officer @ Convergys
Chief Financial Officer
1997-08-01

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Kristie Flenord
Kristie Flenord Senior Consultant, Human Factors @ Convergys
Senior Consultant, Human Factors

marjorie-connelly_image

Marjorie Connelly
Marjorie Connelly Chief Operating Officer @ Convergys
Chief Operating Officer

jarrod-pontius_image

Jarrod Pontius
Jarrod Pontius General Counsel & Chief Administrative Officer @ Convergys
General Counsel & Chief Administrative Officer
2015-07-01

jarrod-pontius_image

Jarrod Pontius
Jarrod Pontius Deputy General Counsel @ Convergys
Deputy General Counsel
2012-09-01

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Misfahul islam
Misfahul islam Team leader @ Convergys
Team leader
2014-01-01

not_available_image

Tim Borthwick
Tim Borthwick Founder @ Convergys
Founder

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Cormac Twomey
Cormac Twomey Chief Commercial Officer @ Convergys
Chief Commercial Officer

Founder


not_available_image

Tim Borthwick

Stock Details


Company's stock symbol is NYSE:CVG

Acquisitions List

Date Company Article Price
2016-07-06 Buw Buw acquired by Convergys 123 M EUR
2014-03-04 Stream Global Services Stream Global Services acquired by Convergys 820 M USD
2013-04-04 Datacom - Asian Contact Center Operations Datacom - Asian Contact Center Operations acquired by Convergys N/A
2008-10-06 Ceon Ceon acquired by Convergys N/A
2008-07-15 Intervoice Intervoice acquired by Convergys N/A
2008-05-21 Visage Mobile - Subscriber Management Business Visage Mobile - Subscriber Management Business acquired by Convergys N/A
2008-03-13 Shanghai Hong Xun Software Shanghai Hong Xun Software acquired by Convergys N/A
2005-06-16 Deloitte - Finance & Accounting BPO Business Deloitte - Finance & Accounting BPO Business acquired by Convergys N/A
2004-11-04 Finali Finali acquired by Convergys N/A
2004-05-05 WhisperWire WhisperWire acquired by Convergys N/A

Investments List

Date Company Article Money raised
2000-06-29 VideoGate.com Convergys investment in Venture Round - VideoGate.com 4 M USD
1999-10-27 Native Minds Convergys investment in Series B - Native Minds 3.5 M USD

Newest Events participated

ngcx-2018_event_image Participated in NGCX 2018 on 2018-03-27 as sponsor

chief-customer-officer-usa-2018_event_image Participated in Chief Customer Officer USA 2018 on 2018-01-30 as sponsor

speechtek-2017_event_image Participated in SpeechTEK 2017 on 2017-04-24 as sponsor

Official Site Inspections

http://www.convergys.com Semrush global rank: 124.99 K Semrush visits lastest month: 736.33 K

  • Host name: convergys.com
  • IP address: 155.90.248.30
  • Location: United States
  • Latitude: 37.751
  • Longitude: -97.822
  • Timezone: America/Chicago

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