CUSTOMER ALLIANCE
Customer Alliance manages and improves hotels online reputations and increase revenue. They collect, analyze, distribute and integrate customer centric data to provide valuable insights for the hotel's operational and strategic decisions. Since officially started in the year of 2009, Customer Alliance has grown to over 5000 customers in 35 countries worldwide. By today, Customer Alliance is a +90 people strong, multinational team coming from various backgrounds on the tourism & hotel industry.
CUSTOMER ALLIANCE
Industry:
Enterprise Software Marketing SaaS
Founded:
2009-01-01
Address:
Berlin, Berlin, Germany
Country:
Germany
Website Url:
http://www.customer-alliance.com
Total Employee:
51+
Status:
Active
Contact:
44 20 35 14 45 90
Email Addresses:
[email protected]
Total Funding:
1.02 M USD
Technology used in webpage:
LetsEncrypt Global Site Tag IPv6 Cloudflare JS CDN JS AJAX Libraries API Facebook Sharer ASP.NET JQuery CDN IIS
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Current Advisors List
Current Employees Featured
Founder
Investors List
Deutsche Handelsbank
Deutsche Handelsbank investment in Debt Financing - Customer Alliance
HOWZAT Partners
HOWZAT Partners investment in Secondary Market - Customer Alliance
German Startups Group
German Startups Group investment in Secondary Market - Customer Alliance
Mountain Partners
Mountain Partners investment in Series B - Customer Alliance
KfW
KfW investment in Series B - Customer Alliance
netSTART
netSTART investment in Series B - Customer Alliance
Logan Capital AG
Logan Capital AG investment in Series B - Customer Alliance
Mountain Partners
Mountain Partners investment in Series A - Customer Alliance
High-Tech Grunderfonds
High-Tech Grunderfonds investment in Series A - Customer Alliance
Rheingau Founders
Rheingau Founders investment in Seed Round - Customer Alliance
Newest Events participated
Participated in Unternehmertag 2015
on 2015-03-19 as sponsor
Official Site Inspections
http://www.customer-alliance.com Semrush global rank: 422.79 K Semrush visits lastest month: 127.99 K
- Host name: 183.87.198.35.bc.googleusercontent.com
- IP address: 35.198.87.183
- Location: Mountain View United States
- Latitude: 37.4043
- Longitude: -122.0748
- Metro Code: 807
- Timezone: America/Los_Angeles
- Postal: 94043
More informations about "Customer Alliance"
We are Customer Alliance GmbH | How we work Customer …
Each day, we proudly serve over 5,000 businesses who use Customer Alliance to manage feedback and reviews in a smart and simple way. With a suite of ever-evolving tools, our …See details»
Customer Alliance - Wikipedia
Customer Alliance is a software company based in Berlin, Germany. It offers a cloud-based platform for customer reviews and feedback management and analysis. The platform is used by businesses in a variety of industries, including hospitality, healthcare, automotive, and insurance. Customer Alliance helps businesses collect reviews and feedback from customers at various touchpoints, such as through email, SMS, QR codes, and in-web and in-app surveys. The platfo…See details»
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Customer Alliance is a software-as-a-service solution provider headquartered in Berlin, Germany. The company specialises in customer experience management and online reputation …See details»
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At Customer Alliance, we’ve helped thousands of hotels collect and analyse guest feedback. One thing is clear: properties that effectively […] Read More. December 2, 2024 9 best online reputation management tools in 2025 Many …See details»
Customer Alliance - Contacts, Employees, Board Members
Customer Alliance has 7 current employee profiles, including Founder Tobias Johann. Customer Alliance has 2 board members and advisors, including Frederick Mallinckrodt . ContactsSee details»
General overview - support.customer-alliance.com
General overview. In this section, in addition to your own Customer Alliance scores, you will find scores from external portals such as Google, Booking.com, etc.The purpose of monitoring …See details»
Service Description - Customer Alliance
To provide the best experiences, we and our partners use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us and our …See details»
Introduction to Customer Alliance - part 1
Welcome to Customer Alliance! This is the first video in a three-part series that will give you a high-level overview of the platform and how to get started. If you've seen the video before but …See details»
How to contact support - support.customer-alliance.com
How to contact support You can easily contact our Support team directly from the Customer Alliance platform whenever you need assistance. By clicking on the 'Ask' button located in the …See details»
Customer Feedback Management - Customer Alliance
Jan 3, 2025 Managing customer feedback is important for businesses because it helps improve products and services, increases customer loyalty, guides strategic decisions, enhances …See details»
Contact Us - Customer Alliance
To provide the best experiences, we and our partners use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us and our …See details»
Customer Alliance
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Customer Alliance Platform Detailed Overview
Customer Alliance Platform Detailed Overview This video provides a detailed overview of the Customer Alliance platform, with support available for any questions. If you haven't used the …See details»
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Our platform supports a range of industry-standard feedback and metrics including Customer Satisfaction (CSAT), Customer Effort Score (CES), and Net Promoter Score (NPS). …See details»
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Jun 2, 2025 A standout advantage of Customer Alliance lies in its intuitive interface and robust analytics tools, which provide actionable insights into customer sentiment and trends. Users …See details»
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The CDA is a vendor-neutral, membership-driven organization that empowers professionals in data-driven marketing, analytics, IT, and AI. It provides education, collaboration, and strategic …See details»