RINGCENTRAL ENGAGE DIGITAL

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RingCentral Engage Digital enables companies to manage all their digital customer care channels within a single platform. As a result, agents can manage multiple channels through a unique interface, increasing their response speed, streamlining resources allocation and leveling the flow during peak periods, ultimately impacting customer satisfaction. Over 13.5 millions messages coming from various sources (email, chat, messaging, social media, etc.) are categorized, prioritized and dispatched t... o customer care agents using RingCentral Engage Digital each month and more than 760 thousand problems are solved. Companies using RingCentral Engage Digital not only improve their internal processes but are also available exactly where their clients expect them to be. RingCentral Engage Digital is based on a SaaS model and benefits from international exposure working with over 100 major players across 4 continents (Europe, Americas, Asia & Africa) in the Telecom, Banking, Insurance, Utilities and Entertainment industries (Orange, Ooredoo, Deutsche Bahn, Banglalink, Proximus, SFR and many more).
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RINGCENTRAL ENGAGE DIGITAL

Social Links:

facebook

Facebook

linkedin

Linkedin

twitter

Twitter

Industry:
Customer Service Digital Media Messaging Mobile SaaS Social Software

Founded:
2008-02-13

Address:
Paris, Ile-de-France, France

Country:
France

Website Url:
http://www.ringcentral.com

Total Employee:
51+

Status:
Active

Contact:
+33 1 87 39 38 08

Email Addresses:
[email protected]

Technology used in webpage:
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Current Employees Featured

eric-dos-santos_image

Eric Dos Santos
Eric Dos Santos Co-Founder / International VP of Sales @ RingCentral Engage Digital
Co-Founder / International VP of Sales
2008-02-13

julien-rio_image

Julien Rio
Julien Rio Head of Marketing @ RingCentral Engage Digital
Head of Marketing
2017-08-01

romain-bulard-luc_image

Romain Bulard-Luc
Romain Bulard-Luc Directeur France & DACH @ RingCentral Engage Digital
Directeur France & DACH

françois-charles-fachon_image

François-Charles Fachon
François-Charles Fachon Global Director, Channel and Strategic Alliances @ RingCentral Engage Digital
Global Director, Channel and Strategic Alliances

renaud-morvan_image

Renaud Morvan
Renaud Morvan CTO / Product Manager @ RingCentral Engage Digital
CTO / Product Manager
2008-02-13

Founder


eric-dos-santos_image

Eric Dos Santos

stephane-lee_image

Stephane Lee

Newest Events participated

africacom-2018_event_image Participated in AfricaCom 2018 on 2018-11-13 as exhibitor

viva-technology-startup-connect-paris-2016_event_image Participated in VIVA Technology Startup Connect Paris 2016 on 2016-06-30 as exhibitor

les-meetings-e-commerce_event_image Participated in Les meetings e-commerce on 2015-10-12 as exhibitor

Official Site Inspections

http://www.ringcentral.com

  • Host name: 66.81.247.6
  • IP address: 66.81.247.6
  • Location: United States
  • Latitude: 37.751
  • Longitude: -97.822
  • Timezone: America/Chicago

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