RINGCENTRAL ENGAGE DIGITAL
RingCentral Engage Digital enables companies to manage all their digital customer care channels within a single platform. As a result, agents can manage multiple channels through a unique interface, increasing their response speed, streamlining resources allocation and leveling the flow during peak periods, ultimately impacting customer satisfaction. Over 13.5 millions messages coming from various sources (email, chat, messaging, social media, etc.) are categorized, prioritized and dispatched t... o customer care agents using RingCentral Engage Digital each month and more than 760 thousand problems are solved. Companies using RingCentral Engage Digital not only improve their internal processes but are also available exactly where their clients expect them to be. RingCentral Engage Digital is based on a SaaS model and benefits from international exposure working with over 100 major players across 4 continents (Europe, Americas, Asia & Africa) in the Telecom, Banking, Insurance, Utilities and Entertainment industries (Orange, Ooredoo, Deutsche Bahn, Banglalink, Proximus, SFR and many more).
RINGCENTRAL ENGAGE DIGITAL
Industry:
Customer Service Digital Media Messaging Mobile SaaS Social Software
Founded:
2008-02-13
Address:
Paris, Ile-de-France, France
Country:
France
Website Url:
http://www.ringcentral.com
Total Employee:
51+
Status:
Active
Contact:
+33 1 87 39 38 08
Technology used in webpage:
SPF Domain Not Resolving IPv6 JsDelivr Facebook Sharer Apple Mobile Web App Capable JQuery CDN Amazon Virginia Region CloudFront Ruby On Rails Token
Similar Organizations
Current Employees Featured
Eric Dos Santos Co-Founder / International VP of Sales @ RingCentral Engage Digital
Co-Founder / International VP of Sales
2008-02-13
Julien Rio Head of Marketing @ RingCentral Engage Digital
Head of Marketing
2017-08-01
Romain Bulard-Luc Directeur France & DACH @ RingCentral Engage Digital
Directeur France & DACH
François-Charles Fachon Global Director, Channel and Strategic Alliances @ RingCentral Engage Digital
Global Director, Channel and Strategic Alliances
Renaud Morvan CTO / Product Manager @ RingCentral Engage Digital
CTO / Product Manager
2008-02-13
Founder
Newest Events participated
Participated in VIVA Technology Startup Connect Paris 2016
on 2016-06-30 as exhibitor
Participated in Les meetings e-commerce
on 2015-10-12 as exhibitor
Official Site Inspections
http://www.ringcentral.com
- Host name: 66.81.247.6
- IP address: 66.81.247.6
- Location: United States
- Latitude: 37.751
- Longitude: -97.822
- Timezone: America/Chicago
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