EDGETIER

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EdgeTier deliver high-quality analytics products and services to our clients in the areas of customer service, customer simulation, and analytics services. Customer service is changing. Customer expectations are rising. Faster response times, better service, faster time to resolution are basic expectations bundled with inbound requests. EdgeTier combine domain knowledge with specialist technical skills to deliver high-impact statistical insights, predictive models and data-driven business adv... ice. Arthur is EdgeTier's automated agent assistant which works seamlessly with customer service agents to answer customer queries more efficiently and accurately, yet retaining a personal touch for every customer. Arthur uses cutting edge analytics, machine learning, automation, and artificial intelligence technology to generate personalised and accurate responses to every customer query. Customer contact centres using Arthur are seeing reductions in average handling times of up to 80% for inbound customer queries - get in touch with us now to see how Arthur can revolutionise your contact centre.

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EDGETIER

Social Links:

Industry:
Analytics Artificial Intelligence Information Technology Machine Learning Software

Founded:
2015-01-01

Address:
Dublin, Dublin, Ireland

Country:
Ireland

Website Url:
http://www.edgetier.com

Total Employee:
1+

Status:
Active

Total Funding:
1.5 M EUR

Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible SPF SSL By Default Google Font API Google Analytics Apple Mobile Web Clips Icon Google Tag Manager WordPress Content Delivery Network


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Current Advisors List

paul-mcnabb_image

Paul McNabb Board Member @ EdgeTier
Board_member
2019-06-01

Current Employees Featured

ciaran-tobin_image

Ciaran Tobin
Ciaran Tobin Founder and CTO @ EdgeTier
Founder and CTO
2015-01-01

bart-lehane_image

Bart Lehane
Bart Lehane Founder and CPO @ EdgeTier
Founder and CPO
2015-01-01

shane-lynn_image

Shane Lynn
Shane Lynn Founder and CEO @ EdgeTier
Founder and CEO
2016-01-01

Founder


bart-lehane_image

Bart Lehane

ciaran-tobin_image

Ciaran Tobin

shane-lynn_image

Shane Lynn

Investors List

episode_image

Episode 1

Episode 1 investment in Seed Round - EdgeTier

enterprise-ireland_image

Enterprise Ireland

Enterprise Ireland investment in Seed Round - EdgeTier

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Act Venture Capital

Act Venture Capital investment in Seed Round - EdgeTier

Official Site Inspections

http://www.edgetier.com Semrush global rank: 582.66 K Semrush visits lastest month: 79.28 K

  • Host name: 141.193.213.10
  • IP address: 141.193.213.10
  • Location: United States
  • Latitude: 37.751
  • Longitude: -97.822
  • Timezone: America/Chicago

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