EDGETIER
EdgeTier deliver high-quality analytics products and services to our clients in the areas of customer service, customer simulation, and analytics services. Customer service is changing. Customer expectations are rising. Faster response times, better service, faster time to resolution are basic expectations bundled with inbound requests. EdgeTier combine domain knowledge with specialist technical skills to deliver high-impact statistical insights, predictive models and data-driven business adv... ice. Arthur is EdgeTier's automated agent assistant which works seamlessly with customer service agents to answer customer queries more efficiently and accurately, yet retaining a personal touch for every customer. Arthur uses cutting edge analytics, machine learning, automation, and artificial intelligence technology to generate personalised and accurate responses to every customer query. Customer contact centres using Arthur are seeing reductions in average handling times of up to 80% for inbound customer queries - get in touch with us now to see how Arthur can revolutionise your contact centre.
EDGETIER
Industry:
Analytics Artificial Intelligence Information Technology Machine Learning Software
Founded:
2015-01-01
Address:
Dublin, Dublin, Ireland
Country:
Ireland
Website Url:
http://www.edgetier.com
Total Employee:
1+
Status:
Active
Total Funding:
1.5 M EUR
Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible SPF SSL By Default Google Font API Google Analytics Apple Mobile Web Clips Icon Google Tag Manager WordPress Content Delivery Network
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Current Advisors List
Board_member
2019-06-01
Current Employees Featured
Ciaran Tobin Founder and CTO @ EdgeTier
Founder and CTO
2015-01-01
Bart Lehane Founder and CPO @ EdgeTier
Founder and CPO
2015-01-01
Shane Lynn Founder and CEO @ EdgeTier
Founder and CEO
2016-01-01
Founder
Investors List
Episode 1
Episode 1 investment in Seed Round - EdgeTier
Enterprise Ireland
Enterprise Ireland investment in Seed Round - EdgeTier
Act Venture Capital
Act Venture Capital investment in Seed Round - EdgeTier
Official Site Inspections
http://www.edgetier.com Semrush global rank: 582.66 K Semrush visits lastest month: 79.28 K
- Host name: 141.193.213.11
- IP address: 141.193.213.11
- Location: United States
- Latitude: 37.751
- Longitude: -97.822
- Timezone: America/Chicago
More informations about "EdgeTier"
Our Company makes Customer Service Effortless
Here’s a little snapshot of the EdgeTier journey and how far we’ve come. We’re incredibly passionate about what we do, and just as passionate about having a bit of 'craic' while building the best conversation intelligence platform possible. …See details»
EdgeTier - Crunchbase Company Profile & Funding
EdgeTier may be growing as it has recently secured a significant amount of funding, specifically a €6M Series A round, which is typically indicative of …See details»
Product Overview | EdgeTier
EdgeTier is an AI company based in Dublin Ireland. Founded by Shane Lynn PhD, Bart Lehane PhD, and Ciarán Tobin in 2017, the company builds products that help customer centric organisations access and use the insights …See details»
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EdgeTier - LinkedIn
EdgeTier combine domain knowledge with specialist technical skills to deliver high-impact statistical insights, predictive models and data-driven business advice.See details»
EdgeTier - Products, Competitors, Financials, Employees, …
EdgeTier was founded in 2015 by Dr. Shane Lynn, Dr. Bart Lehane, and Ciarán Tobin, whose vision was to build “user-friendly, machine learning infused applications that move contact …See details»
Dublin-based EdgeTier raises €6 million to usher a new era of AI ...
Jun 13, 2023 EdgeTier applies proprietary AI and machine learning techniques to extract insights from every customer conversation in real-time, which is used to: EdgeTier’s …See details»
Edgetier raises €6m in Series A funding for AI platform
Jun 13, 2023 Edgetier co-founders Ciarán Tobin (left), Bart Lehane and Shane Lynn. Photograph: Conor McCabe . Ellen O'Regan. Tue Jun 13 2023 - 09:00. Dublin-based start-up …See details»
EdgeTier Company Profile - Office Locations, Competitors ... - Craft
EdgeTier (also known as KillBiller) is a company that provides AI systems. Its products include edge tier alerts, anomaly detection for customer contact centers; automated agent quality …See details»
Edgetier - VentureRadar
"EdgeTier enables contact centers to improve their customer experience with AI. Its advanced AI platform analyses conversational data in real-time to offer a deep understanding of customer …See details»
EdgeTier says customer care is ripe for digital disruption - Think …
Jul 22, 2020 EdgeTier’s core product is a layer of intelligence that sits in the customer contact centre, understanding what is happening, and helping both agents and administrators to make …See details»
The only contact centre analytics platform you’ll ever need
EdgeTier is an advanced conversational intelligence platform designed for contact centres. It analyses 100% of your customer interactions across multiple channels (email, chat, social …See details»
Working at EdgeTier - Glassdoor
Edgetier seems like a really great company to work for. No negative feedback at the moment all very positive. Interview questions [1] Question 1. Tell me about a difficult situation you’ve been …See details»
EdgeTier Reviews: What Is It Like to Work At EdgeTier?
Friendly & fun colleagues: EdgeTier boasts an incredibly friendly and fun bunch of people. The camaraderie among colleagues creates a positive and enjoyable work atmosphere, making it a …See details»
EdgeTier Pricing, Alternatives & More 2024 - Capterra
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Integrate your preferred software effortlessly | EdgeTier
At EdgeTier, we help companies explore and gain insight from their customer conversation data. As such, we read data from your customer communication platform, ideally in real time, store …See details»
Index generates a hub of insights for you | EdgeTier - EdgeTier AI …
EdgeTier AI goes beyond basic keywords to understand the sentiment and meaning behind what your customers and agents are saying—whether it's in chat messages, emails, or survey …See details»