EPTICA
Eptica is a global provider of multichannel and multilingual customer interaction management software, covering the email, web, social media, web chat and agent channels. Available on premise or as a Software as a Service (SaaS) solution, Eptica’s suite enables organisations to improve engagement with customers, increase efficiency and drive sales by delivering fast, consistent and personalised responses to their queries, through their channel of choice. The Eptica customer engagement platf... orm is designed around a central knowledgebase, powerful workflow and Eptica Linguistic Services, advanced linguistic capabilities that enable organisations to quickly understand the tone, sentiment and context of digital interactions and automatically deliver personalised service. Today, more than 410 organisations , including some of the world’s largest brands, across all industries and in 15 countries rely on the power of Eptica’s platform. Eptica is based in the UK, France and Singapore and operates worldwide through its network of partners. Eptica’s continuing innovation and strong performance has resulted in the company’s inclusion in Gartner CRM Magic Quadrants for four consecutive years.
EPTICA
Industry:
Customer Service Management Information Systems SaaS Software
Founded:
2001-01-01
Address:
Boulogne-billancourt, Ile-de-France, France
Country:
France
Website Url:
http://www.eptica.com
Total Employee:
51+
Status:
Active
Contact:
+44 118 949 7072
Total Funding:
13.41 M USD
Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible Google Analytics Google Tag Manager Google Universal Analytics Domain Not Resolving Global Site Tag Mobile Non Scaleable Content Euro Amazon
Current Advisors List
Board_member
Board_member
Board_member
2013-01-01
Current Employees Featured
Pascal Gauvrit Chief Technology Officer @ Eptica
Chief Technology Officer
2016-01-01
Elisa Ferreira Director @ Eptica
Director
Olivier Njamfa President and CEO; Co-Founder @ Eptica
President and CEO; Co-Founder
2001-08-01
Founder
Investors List
Omnes Capital
Omnes Capital investment in Venture Round - Eptica
Auriga Partners
Auriga Partners investment in Venture Round - Eptica
XAnge
XAnge investment in Series C - Eptica
Omnes Capital
Omnes Capital investment in Series C - Eptica
Crédit Lyonnais Private Equity
Crédit Lyonnais Private Equity investment in Series B - Eptica
Newest Events participated
Participated in Gartner Customer Experience & Technologies Summit London 2017
on 2017-05-10 as exhibitor
Official Site Inspections
http://www.eptica.com Semrush global rank: 4.73 M Semrush visits lastest month: 1.99 K
- Host name: iseabloom-atlas.ovh.bearstech.com
- IP address: 51.83.106.18
- Location: France
- Latitude: 48.8582
- Longitude: 2.3387
- Timezone: Europe/Paris
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