EPTICA

Eptica is a global provider of multichannel and multilingual customer interaction management software, covering the email, web, social media, web chat and agent channels. Available on premise or as a Software as a Service (SaaS) solution, Eptica’s suite enables organisations to improve engagement with customers, increase efficiency and drive sales by delivering fast, consistent and personalised responses to their queries, through their channel of choice. The Eptica customer engagement platf... orm is designed around a central knowledgebase, powerful workflow and Eptica Linguistic Services, advanced linguistic capabilities that enable organisations to quickly understand the tone, sentiment and context of digital interactions and automatically deliver personalised service. Today, more than 410 organisations , including some of the world’s largest brands, across all industries and in 15 countries rely on the power of Eptica’s platform. Eptica is based in the UK, France and Singapore and operates worldwide through its network of partners. Eptica’s continuing innovation and strong performance has resulted in the company’s inclusion in Gartner CRM Magic Quadrants for four consecutive years.

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EPTICA

Social Links:

Facebook

Twitter

Youtube

Industry:

Customer Service Management Information Systems SaaS Software

Founded:

2001-01-01

Address:

Boulogne-billancourt, Ile-de-France, France

Country:

France

Website Url:

http://www.eptica.com

Total Employee:

51+

Status:

Active

Contact:

+44 118 949 7072

Email Addresses:

[email protected]

Total Funding:

13.41 M USD

Technology used in webpage:

Viewport Meta IPhone / Mobile Compatible Google Analytics Google Tag Manager Google Universal Analytics Domain Not Resolving Global Site Tag Mobile Non Scaleable Content Euro Amazon

Current Advisors List

nicolas-tcherdakoff_image

Nicolas Tcherdakoff Board Member @ Eptica
Board_member

xavier-brunaud_image

Xavier Brunaud Board of directors @ Eptica
Board_member

thierry-gandilhon_image

Thierry Gandilhon Board Member @ Eptica
Board_member
2013-01-01

Current Employees Featured

pascal-gauvrit_image

Pascal Gauvrit
Pascal Gauvrit Chief Technology Officer @ Eptica
Chief Technology Officer
2016-01-01

not_available_image

Elisa Ferreira
Elisa Ferreira Director @ Eptica
Director

olivier-njamfa_image

Olivier Njamfa
Olivier Njamfa President and CEO; Co-Founder @ Eptica
President and CEO; Co-Founder
2001-08-01

Founder

olivier-njamfa_image

Olivier Njamfa

thierry-gandilhon_image

Thierry Gandilhon

Investors List

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Newest Events participated

Participated in Gartner Customer Experience & Technologies Summit London 2017 on 2017-05-10 as exhibitor

Official Site Inspections

http://www.eptica.com Semrush global rank: 4.73 M Semrush visits lastest month: 1.99 K

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