EPTICA

eptica-logo

Eptica is a global provider of multichannel and multilingual customer interaction management software, covering the email, web, social media, web chat and agent channels. Available on premise or as a Software as a Service (SaaS) solution, Epticaโ€™s suite enables organisations to improve engagement with customers, increase efficiency and drive sales by delivering fast, consistent and personalised responses to their queries, through their channel of choice. The Eptica customer engagement platf... orm is designed around a central knowledgebase, powerful workflow and Eptica Linguistic Services, advanced linguistic capabilities that enable organisations to quickly understand the tone, sentiment and context of digital interactions and automatically deliver personalised service. Today, more than 410 organisations , including some of the worldโ€™s largest brands, across all industries and in 15 countries rely on the power of Epticaโ€™s platform. Eptica is based in the UK, France and Singapore and operates worldwide through its network of partners. Epticaโ€™s continuing innovation and strong performance has resulted in the companyโ€™s inclusion in Gartner CRM Magic Quadrants for four consecutive years.

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EPTICA

Industry:
Customer Service Management Information Systems SaaS Software

Founded:
2001-01-01

Address:
Boulogne-billancourt, Ile-de-France, France

Country:
France

Website Url:
http://www.eptica.com

Total Employee:
51+

Status:
Active

Contact:
+44 118 949 7072

Email Addresses:
[email protected]

Total Funding:
13.41 M USD

Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible Google Analytics Google Tag Manager Google Universal Analytics Domain Not Resolving Global Site Tag Mobile Non Scaleable Content Euro Amazon



Current Advisors List

nicolas-tcherdakoff_image

Nicolas Tcherdakoff Board Member @ Eptica
Board_member

xavier-brunaud_image

Xavier Brunaud Board of directors @ Eptica
Board_member

thierry-gandilhon_image

Thierry Gandilhon Board Member @ Eptica
Board_member
2013-01-01

Current Employees Featured

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Pascal Gauvrit
Pascal Gauvrit Chief Technology Officer @ Eptica
Chief Technology Officer
2016-01-01

not_available_image

Elisa Ferreira
Elisa Ferreira Director @ Eptica
Director

olivier-njamfa_image

Olivier Njamfa
Olivier Njamfa President and CEO; Co-Founder @ Eptica
President and CEO; Co-Founder
2001-08-01

Founder


olivier-njamfa_image

Olivier Njamfa

thierry-gandilhon_image

Thierry Gandilhon

Investors List

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Omnes Capital

Omnes Capital investment in Venture Round - Eptica

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Auriga Partners

Auriga Partners investment in Venture Round - Eptica

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XAnge

XAnge investment in Series C - Eptica

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Omnes Capital

Omnes Capital investment in Series C - Eptica

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Crรฉdit Lyonnais Private Equity

Crรฉdit Lyonnais Private Equity investment in Series B - Eptica

Newest Events participated

gartner-customer-experience-technologies-summit-london-2017_event_image Participated in Gartner Customer Experience & Technologies Summit London 2017 on 2017-05-10 as exhibitor

Official Site Inspections

http://www.eptica.com Semrush global rank: 4.73 M Semrush visits lastest month: 1.99 K

  • Host name: iseabloom-atlas.ovh.bearstech.com
  • IP address: 51.83.106.18
  • Location: France
  • Latitude: 48.8582
  • Longitude: 2.3387
  • Timezone: Europe/Paris

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