ESOLVER

With a full suite of comprehensive help desk management applications, eSolver is the key to providing great customer service. These cutting-edge help desk tools, when used together, allow you to capture and categorize valuable customer insights, like product issues or questions, and turn them into support tickets. You can also manage and resolve cases collaboratively with customers, in a timely manner. With eSolver, the quality of customer service delivery is greatly enhanced because existing customers are acknowledged and addressed in a dynamic format.