EXPERIENCEFELLOW
ExperienceFellow as an innovative tool that allows customers to document their experience with a service, product or brand along the whole customer journey. The tool is based on mobile ethnography, an innovative method to capture customer experience in a customer-centric and holistic way. It fills the shortcomings of static and stationary classical market research methods like surveys and interviews. ExperienceFellow combines mobile apps for iPhone and Android (free of charge) with a powerfu... l web-based software for enterprises and researchers (e.g. service or product providers, market researchers). This system allows to easily and quickly capture customer-centric information along the whole customer journey. The tool is suitable for evaluation of customer experience of products and services throughout all industries. Also large and small events as well as internal processes like trainings of new employees are an ideal use case for ExperienceFellow.
EXPERIENCEFELLOW
Industry:
Software
Founded:
2013-01-01
Address:
Innsbruck, Tirol, Austria
Country:
Austria
Website Url:
http://www.experiencefellow.com
Total Employee:
1+
Status:
Active
Contact:
+4351231212330
Email Addresses:
[email protected]
Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible Google Analytics LetsEncrypt Apple Mobile Web Clips Icon Google Tag Manager Mobile Non Scaleable Content Nginx Euro Amazon
Current Employees Featured
Official Site Inspections
http://www.experiencefellow.com Semrush global rank: 7.76 M Semrush visits lastest month: 437
- Host name: ec2-3-131-150-69.us-east-2.compute.amazonaws.com
- IP address: 3.131.150.69
- Location: Columbus United States
- Latitude: 39.9653
- Longitude: -83.0235
- Metro Code: 535
- Timezone: America/New_York
- Postal: 43215
More informations about "ExperienceFellow"
Smaply - Crunchbase Company Profile & Funding
It fills the shortcomings of static and stationary classical market research methods like surveys and interviews. ExperienceFellow combines mobile apps for iPhone and Android (free of …See details»
ExperienceFellow - VentureRadar
"ExperienceFellow enables companies to research their customer experience along the whole customer journey and across all channels. Companies can invite and incentivize their …See details»
Smaply Journey Management Software — Improve Customer …
Smaply is the one-stop software for customer journey mapping and management. Create customer and user journey maps, collaborate in real-time, and manage your customers' …See details»
ExperienceFellow - F6S
ExperienceFellow - Research customer experience of the entire customer journey across all online and offline channels. – Comprehensive. Simple. Fast.See details»
This Is Service Design Methods: A Companion to This Is …
Sep 4, 2018 Marc is Co-founder and CEO of "More than Metrics", a company creating software for service design, such as Smaply and ExperienceFellow. With a background in strategic management and service design, he helps …See details»
ExperienceFellow Video Tutorial - YouTube
Jan 28, 2015 ExperienceFellow is an app that enables invited users to give detailed feedback regarding their experiences with any product, service, brand, or event.See details»
ExperienceFellow: Research and analyze customer experience
Research and analyze customer experience across all channels ExperienceFellow enables companies to research their customer experience along the whole customer journey and …See details»
19 Top Companies in Innsbruck · March 2025 | F6S
Mar 1, 2025 Detailed info and reviews on 19 top companies and startups in Innsbruck in 2025. Get the latest updates on their products, jobs, funding, investors, founders and more.See details»
ExperienceFellow Tips and Tricks | Designer.tips
ExperienceFellow helps to analyze customer needs and preferences by utilizing customer feedback collected via different channels such as e-mails and surveys. ExperienceFellow …See details»
ExperienceFellow - Slip into your customer's shoes on Vimeo
Research your customer's experience with a mobile ethnography tool. ExperienceFellow allows you to assess every single experience your customers have along the customer journey.See details»
"On one hand, consumers will get more... - ExperienceFellow
Mar 24, 2016 "On one hand, consumers will get more of what they want and less of what they don’t, while businesses will benefit through a deeper understanding of their customer needs …See details»
Are you a FRONTEND or BACKEND DEVELOPER.
Aug 25, 2015 Are you a FRONTEND or BACKEND DEVELOPER looking for a cool new job? For challenging tasks in a growing international start-up in the field of customer experience …See details»
使用研究和客户旅程图创建成功的服务《This Is Service Design …
除其他外，他在2011年欧洲设计大奖中获得了 红点奖 和久负盛名的“最佳展示”奖。 他在设计学校做客座服务设计讲座，定期举办有关 服务设计 的讲座和研讨会。 他是Smaply …See details»
ExperienceFellow：使用移动数字工具研究客户体验
Sep 11, 2019 要参与研究项目，客户只需从应用程序商店下载ExperienceFellow移动应用程序，扫描二维码，然后立即开始报告他们的体验。See details»
Florian Fischer & Anna Marchuk: Delivering a Service Design Mindset
Oct 18, 2018 Service innovation is a lot about people. 1 year ago there was a new team without a shared vision, pile of unstructured features and many ideas - typical challenge of a large …See details»
REVUE-ESPACES | Experiencefellow, une application pour …
Mise au point dans le cadre d'un programme européen, Experiencefellow est une application pour smartphone ou tablette qui permet aux touristes d'enregistrer en temps réel leurs impressions …See details»
用户体验地图案例：走访大众点评成都范围烤鸭评价最高的餐厅
Dec 4, 2020 编辑导读：一款成功的的产品不只是在功能层面上能够满足用户的需求，往往用户体验上也下足了功夫。尤其是在红海的To C产品，用户体验更是尤为重要。用户体验地图作为常 …See details»
Tutorial on the McKinsey/Harvard "Customer Decision Journey" by …
Aug 25, 2014 Tutorial on the McKinsey/Harvard "Customer Decision Journey" by John Sing - Download as a PDF or view online for freeSee details»
(PDF) Improving Service Experiences with Mobile Ethnography: …
AI-generated Abstract This study explores the use of mobile ethnography to evaluate service experiences at two major attractions in Toronto. By employing an innovative mobile app, …See details»
Auth0 Organizations
The Organizations feature represents a broad update to the Auth0 platform that allows our business-to-business (B2B) customers to better manage their partners and customers, and to …See details»