FM OUTSOURCE

fm-outsource-logo

FM Outsource specialises in customer service outsourcing, designed for retail. We offer a cost-per-conversation model that maximises cost-efficiency without sacrificing quality. This allows clients to only pay for the conversations we take. Our omnichannel customer contact software can integrate with a range of traditional and digital channels, including telephony, email, SMS, Twitter, Facebook, Instagram, webchat, TrustPilot, Amazon, and eBay. With the ability to offer 24/7/365 and multilingual services, we ensure that every conversation is answered. We focus our energy on delivering a better customer service by monitoring customer satisfaction with benchmarks like Net Brand Sentiment and Net Promoter Score.

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FM OUTSOURCE

Social Links:

Industry:
Customer Service Outsourcing

Founded:
2011-01-01

Address:
Manchester, Manchester, United Kingdom

Country:
United Kingdom

Website Url:
http://www.fmoutsource.com

Total Employee:
251+

Status:
Active

Contact:
+08708610180

Email Addresses:
[email protected]

Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible SPF SSL By Default Google Font API Google Analytics LetsEncrypt Apple Mobile Web Clips Icon Google Tag Manager WordPress



Current Advisors List

nathan-sansby_image

Nathan Sansby Chief Commercial Officer @ FM Outsource
Board_member
2013-07-01

jack-barmby_image

Jack Barmby Founder @ FM Outsource
Board_member

martin-brown_image

Martin Brown General Manager @ FM Outsource
Board_member

jenny-bowles_image

Jenny Bowles Managing Director @ FM Outsource
Board_member

Current Employees Featured

abbey-brown_image

Abbey Brown
Abbey Brown Marketing Manager @ FM Outsource
Marketing Manager

daniel-foster_image

Daniel Foster
Daniel Foster Head of Customer Service @ FM Outsource
Head of Customer Service

jenny-bowles_image

Jenny Bowles
Jenny Bowles Managing Director @ FM Outsource
Managing Director

jack-barmby_image

Jack Barmby
Jack Barmby Founder @ FM Outsource
Founder

martin-brown_image

Martin Brown
Martin Brown General Manager @ FM Outsource
General Manager

Founder


jack-barmby_image

Jack Barmby

Official Site Inspections

http://www.fmoutsource.com Semrush global rank: 2.71 M Semrush visits lastest month: 6.06 K

  • Host name: 139.29.214.35.bc.googleusercontent.com
  • IP address: 35.214.29.139
  • Location: Mountain View United States
  • Latitude: 37.4043
  • Longitude: -122.0748
  • Metro Code: 807
  • Timezone: America/Los_Angeles
  • Postal: 94043

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