GENESYS

Every year, Genesys orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service SM our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

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GENESYS

Social Links:

Facebook

Twitter

Instagram

Industry:

Artificial Intelligence Cloud Computing SaaS Software

Founded:

1990-01-01

Address:

Daly City, California, United States

Country:

United States

Website Url:

http://www.genesys.com

Total Employee:

5001+

Status:

Active

Contact:

(650)466-1100

Email Addresses:

[email protected]

Total Funding:

1.48 B USD

Technology used in webpage:

Viewport Meta IPhone / Mobile Compatible LetsEncrypt Apple Mobile Web Clips Icon Google Tag Manager WordPress Domain Not Resolving Wordpress Plugins Global Site Tag Nginx

Current Advisors List

paul-segre_image

Paul Segre Member of the Board of Directors @ Genesys
Board_member

jeremy-kranz_image

Jeremy Kranz Member of the Board of Observer @ Genesys
Board_observer

jake-reynolds_image

Jake Reynolds Board Member / Investor @ Genesys
Board_member
2012-01-01

tom-lister_image

Tom LIster Member of the Board of Directors @ Genesys
Board_member

kelly-battles_image

Kelly Battles Board Member and Audit Committee Chair @ Genesys
Board_member
2021-01-01

ryan-duncan_image

Ryan Duncan Director of Professional Services @ Genesys
Board_member
2020-01-01

Current Employees Featured

tony-bates_image

Tony Bates
Tony Bates CEO @ Genesys
CEO
2019-05-06

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Jim Rene
Jim Rene Chief Legal Officer @ Genesys
Chief Legal Officer
2012-01-01

barry-osullivan_image

Barry O&s;Sullivan
Barry O'Sullivan Executive Vice President @ Genesys
Executive Vice President
2019-09-01

sarah-whealon_image

Sarah Whealon
Sarah Whealon Principal Solutions Consultant @ Genesys
Principal Solutions Consultant
2021-05-01

sylvie-tongo_image

Sylvie Tongo
Sylvie Tongo Director, Executive Communications, Multicloud @ Genesys
Director, Executive Communications, Multicloud
2021-02-01

matthew-eng_image

Matthew Eng
Matthew Eng DesignOps Manager @ Genesys
DesignOps Manager
2020-04-01

robin-deegan_image

Robin Deegan
Robin Deegan Product Design Manager, Digital and AI @ Genesys
Product Design Manager, Digital and AI
2021-07-01

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Brian Swartz
Brian Swartz Chief Financial Officer @ Genesys
Chief Financial Officer
2020-09-01

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Mark Stanley
Mark Stanley Industry Executive - Healthcare (USA) @ Genesys
Industry Executive - Healthcare (USA)
2021-03-01

fernando-diógenes-mora-garcia_image

Fernando Diógenes Mora Garcia
Fernando Diógenes Mora Garcia Sales Director - Public Sector @ Genesys
Sales Director - Public Sector
2021-05-01

Founder

alec-miloslavsky_image

Alec Miloslavsky

greg-shenkman_image

Greg Shenkman

Acquisitions List

Date	Company	Article	Price
2021-10-07	Exceed.ai	Exceed.ai acquired by Genesys	N/A
2021-10-07	Pointillist	Pointillist acquired by Genesys	N/A
2021-03-16	Bold360	Bold360 acquired by Genesys	N/A
2020-03-04	nGUVU	nGUVU acquired by Genesys	N/A
2018-02-27	Altocloud	Altocloud acquired by Genesys	N/A
2017-12-01	KickAAS	KickAAS acquired by Genesys	N/A
2017-02-27	Silver Lining Solutions	Silver Lining Solutions acquired by Genesys	N/A
2016-11-01	EIT	EIT acquired by Genesys	N/A
2016-08-31	Interactive Intelligence	Interactive Intelligence acquired by Genesys	1.4 B USD
2015-12-20	SpeechStorm	SpeechStorm acquired by Genesys	N/A

Investors List

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Investments List

Date	Company	Article	Money raised
2022-03-17	Cresta	Genesys investment in Series C - Cresta	80 M USD
2021-02-02	Limitless	Genesys investment in Series B - Limitless	10 M USD
2000-03-03	Echopass	Genesys investment in Series A - Echopass	27.5 M USD

Newest Events participated

Participated in ICMI Contact Center Expo on 2020-10-13 as sponsor

Participated in Intelisys Channel Connect 2020 on 2020-10-13 as sponsor

Participated in Customer Contact Week 2020 on 2020-02-25 as sponsor

Participated in Grace Hopper Celebration of Women in Computing 2019 on 2019-10-01 as sponsor

Participated in Genesys Xperience19 on 2019-06-10 as organizer

Participated in Fintech Americas Conference 2019 on 2019-05-30 as sponsor

Participated in Google Cloud Next 2019 on 2019-04-09 as sponsor

Participated in Gartner Application Strategies & Solutions Summit 2018 on 2018-11-27 as exhibitor

Key Employee Changes

Date	New article
2021-11-22	Genesys Names Wesley Story Chief Information Officer
2020-06-24	Former Google, Microsoft Marketing Executive Joyce Kim Joins Genesys as CMO

Official Site Inspections

http://www.genesys.com Semrush global rank: 142.54 K Semrush visits lastest month: 614.84 K

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