GENESYS

genesys-logo

Every year, Genesys orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service SM our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

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GENESYS

Industry:
Artificial Intelligence Cloud Computing SaaS Software

Founded:
1990-01-01

Address:
Daly City, California, United States

Country:
United States

Website Url:
http://www.genesys.com

Total Employee:
5001+

Status:
Active

Contact:
(650)466-1100

Email Addresses:
[email protected]

Total Funding:
1.48 B USD

Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible LetsEncrypt Apple Mobile Web Clips Icon Google Tag Manager WordPress Domain Not Resolving Wordpress Plugins Global Site Tag Nginx



Current Advisors List

paul-segre_image

Paul Segre Member of the Board of Directors @ Genesys
Board_member

jeremy-kranz_image

Jeremy Kranz Member of the Board of Observer @ Genesys
Board_observer

jake-reynolds_image

Jake Reynolds Board Member / Investor @ Genesys
Board_member
2012-01-01

tom-lister_image

Tom LIster Member of the Board of Directors @ Genesys
Board_member

kelly-battles_image

Kelly Battles Board Member and Audit Committee Chair @ Genesys
Board_member
2021-01-01

ryan-duncan_image

Ryan Duncan Director of Professional Services @ Genesys
Board_member
2020-01-01

Current Employees Featured

tony-bates_image

Tony Bates
Tony Bates CEO @ Genesys
CEO
2019-05-06

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Jim Rene
Jim Rene Chief Legal Officer @ Genesys
Chief Legal Officer
2012-01-01

barry-osullivan_image

Barry O&s;Sullivan
Barry O'Sullivan Executive Vice President @ Genesys
Executive Vice President
2019-09-01

sarah-whealon_image

Sarah Whealon
Sarah Whealon Principal Solutions Consultant @ Genesys
Principal Solutions Consultant
2021-05-01

sylvie-tongo_image

Sylvie Tongo
Sylvie Tongo Director, Executive Communications, Multicloud @ Genesys
Director, Executive Communications, Multicloud
2021-02-01

matthew-eng_image

Matthew Eng
Matthew Eng DesignOps Manager @ Genesys
DesignOps Manager
2020-04-01

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Robin Deegan
Robin Deegan Product Design Manager, Digital and AI @ Genesys
Product Design Manager, Digital and AI
2021-07-01

brian-swartz_image

Brian Swartz
Brian Swartz Chief Financial Officer @ Genesys
Chief Financial Officer
2020-09-01

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Mark Stanley
Mark Stanley Industry Executive - Healthcare (USA) @ Genesys
Industry Executive - Healthcare (USA)
2021-03-01

fernando-diรณgenes-mora-garcia_image

Fernando Diรณgenes Mora Garcia
Fernando Diรณgenes Mora Garcia Sales Director - Public Sector @ Genesys
Sales Director - Public Sector
2021-05-01

Founder


alec-miloslavsky_image

Alec Miloslavsky

greg-shenkman_image

Greg Shenkman

Acquisitions List

Date Company Article Price
2021-10-07 Exceed.ai Exceed.ai acquired by Genesys N/A
2021-10-07 Pointillist Pointillist acquired by Genesys N/A
2021-03-16 Bold360 Bold360 acquired by Genesys N/A
2020-03-04 nGUVU nGUVU acquired by Genesys N/A
2018-02-27 Altocloud Altocloud acquired by Genesys N/A
2017-12-01 KickAAS KickAAS acquired by Genesys N/A
2017-02-27 Silver Lining Solutions Silver Lining Solutions acquired by Genesys N/A
2016-11-01 EIT EIT acquired by Genesys N/A
2016-08-31 Interactive Intelligence Interactive Intelligence acquired by Genesys 1.4 B USD
2015-12-20 SpeechStorm SpeechStorm acquired by Genesys N/A

Investors List

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Zoom

Zoom investment in Private Equity Round - Genesys

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Salesforce Ventures

Salesforce Ventures investment in Private Equity Round - Genesys

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ServiceNow

ServiceNow investment in Private Equity Round - Genesys

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D1 Capital Partners

D1 Capital Partners investment in Private Equity Round - Genesys

blackrock_image

BlackRock

BlackRock investment in Private Equity Round - Genesys

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Hellman & Friedman

Hellman & Friedman investment in Private Equity Round - Genesys

permira_image

Permira

Permira investment in Private Equity Round - Genesys

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Banneker Partners

Banneker Partners investment in Private Equity Round - Genesys

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TCV

TCV investment in Venture Round - Genesys

Investments List

Date Company Article Money raised
2022-03-17 Cresta Genesys investment in Series C - Cresta 80 M USD
2021-02-02 Limitless Genesys investment in Series B - Limitless 10 M USD
2000-03-03 Echopass Genesys investment in Series A - Echopass 27.5 M USD

Newest Events participated

icmi-contact-center-expo_event_image Participated in ICMI Contact Center Expo on 2020-10-13 as sponsor

intelisys-channel-connect-2020_event_image Participated in Intelisys Channel Connect 2020 on 2020-10-13 as sponsor

customer-contact-week-2020_event_image Participated in Customer Contact Week 2020 on 2020-02-25 as sponsor

grace-hopper-celebration-of-women-in-computing-2019_event_image Participated in Grace Hopper Celebration of Women in Computing 2019 on 2019-10-01 as sponsor

genesys-xperience19_event_image Participated in Genesys Xperience19 on 2019-06-10 as organizer

fintech-americas-conference-2019_event_image Participated in Fintech Americas Conference 2019 on 2019-05-30 as sponsor

google-cloud-next-2019_event_image Participated in Google Cloud Next 2019 on 2019-04-09 as sponsor

gartner-application-strategies-solutions-summit-2018_event_image Participated in Gartner Application Strategies & Solutions Summit 2018 on 2018-11-27 as exhibitor

Key Employee Changes

Date New article
2021-11-22 Genesys Names Wesley Story Chief Information Officer
2020-06-24 Former Google, Microsoft Marketing Executive Joyce Kim Joins Genesys as CMO

Official Site Inspections

http://www.genesys.com Semrush global rank: 142.54 K Semrush visits lastest month: 614.84 K

  • Host name: 32.78.170.34.bc.googleusercontent.com
  • IP address: 34.170.78.32
  • Location: United States
  • Latitude: 37.751
  • Longitude: -97.822
  • Timezone: America/Chicago

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