GENESYS
Every year, Genesys orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service SM our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.
GENESYS
Industry:
Artificial Intelligence Cloud Computing SaaS Software
Founded:
1990-01-01
Address:
Daly City, California, United States
Country:
United States
Website Url:
http://www.genesys.com
Total Employee:
5001+
Status:
Active
Contact:
(650)466-1100
Total Funding:
1.48 B USD
Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible LetsEncrypt Apple Mobile Web Clips Icon Google Tag Manager WordPress Domain Not Resolving Wordpress Plugins Global Site Tag Nginx
Current Advisors List
Board_member
Board_observer
Board_member
2012-01-01
Board_member
Board_member
2021-01-01
Board_member
2020-01-01
Current Employees Featured
Tony Bates CEO @ Genesys
CEO
2019-05-06
Jim Rene Chief Legal Officer @ Genesys
Chief Legal Officer
2012-01-01
Barry O'Sullivan Executive Vice President @ Genesys
Executive Vice President
2019-09-01
Sarah Whealon Principal Solutions Consultant @ Genesys
Principal Solutions Consultant
2021-05-01
Sylvie Tongo Director, Executive Communications, Multicloud @ Genesys
Director, Executive Communications, Multicloud
2021-02-01
Matthew Eng DesignOps Manager @ Genesys
DesignOps Manager
2020-04-01
Robin Deegan Product Design Manager, Digital and AI @ Genesys
Product Design Manager, Digital and AI
2021-07-01
Brian Swartz Chief Financial Officer @ Genesys
Chief Financial Officer
2020-09-01
Mark Stanley Industry Executive - Healthcare (USA) @ Genesys
Industry Executive - Healthcare (USA)
2021-03-01
Fernando Diógenes Mora Garcia Sales Director - Public Sector @ Genesys
Sales Director - Public Sector
2021-05-01
Founder
Acquisitions List
| Date | Company | Article | Price |
|---|---|---|---|
| 2021-10-07 | Exceed.ai | Exceed.ai acquired by Genesys | N/A |
| 2021-10-07 | Pointillist | Pointillist acquired by Genesys | N/A |
| 2021-03-16 | Bold360 | Bold360 acquired by Genesys | N/A |
| 2020-03-04 | nGUVU | nGUVU acquired by Genesys | N/A |
| 2018-02-27 | Altocloud | Altocloud acquired by Genesys | N/A |
| 2017-12-01 | KickAAS | KickAAS acquired by Genesys | N/A |
| 2017-02-27 | Silver Lining Solutions | Silver Lining Solutions acquired by Genesys | N/A |
| 2016-11-01 | EIT | EIT acquired by Genesys | N/A |
| 2016-08-31 | Interactive Intelligence | Interactive Intelligence acquired by Genesys | 1.4 B USD |
| 2015-12-20 | SpeechStorm | SpeechStorm acquired by Genesys | N/A |
Investors List
Zoom
Zoom investment in Private Equity Round - Genesys
Salesforce Ventures
Salesforce Ventures investment in Private Equity Round - Genesys
ServiceNow
ServiceNow investment in Private Equity Round - Genesys
D1 Capital Partners
D1 Capital Partners investment in Private Equity Round - Genesys
BlackRock
BlackRock investment in Private Equity Round - Genesys
Hellman & Friedman
Hellman & Friedman investment in Private Equity Round - Genesys
Permira
Permira investment in Private Equity Round - Genesys
Banneker Partners
Banneker Partners investment in Private Equity Round - Genesys
TCV
TCV investment in Venture Round - Genesys
Investments List
| Date | Company | Article | Money raised |
|---|---|---|---|
| 2022-03-17 | Cresta | Genesys investment in Series C - Cresta | 80 M USD |
| 2021-02-02 | Limitless | Genesys investment in Series B - Limitless | 10 M USD |
| 2000-03-03 | Echopass | Genesys investment in Series A - Echopass | 27.5 M USD |
Newest Events participated
Participated in Genesys Xperience19
on 2019-06-10 as organizer
Participated in Google Cloud Next 2019
on 2019-04-09 as sponsor
Key Employee Changes
| Date | New article |
|---|---|
| 2021-11-22 | Genesys Names Wesley Story Chief Information Officer |
| 2020-06-24 | Former Google, Microsoft Marketing Executive Joyce Kim Joins Genesys as CMO |
Official Site Inspections
http://www.genesys.com Semrush global rank: 142.54 K Semrush visits lastest month: 614.84 K
- Host name: 32.78.170.34.bc.googleusercontent.com
- IP address: 34.170.78.32
- Location: United States
- Latitude: 37.751
- Longitude: -97.822
- Timezone: America/Chicago
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