Keukensale.com Reviews

3,162  Excellent
TrustScore 4.5 out of 5

4.7

In the Kitchen Furniture Shop category

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Rated 5 out of 5 stars

Very good planning

Very good planning, on time for delivery and installation. Very professional to propose the options and for delivery and installation. Very satisfied.

Date of experience: 19 September 2024


Reply from Keukensale.com

Dear Olivier,

We really appreciate you taking the time to leave this excellent review! Thank you! We hope you enjoy your new kitchen!

Kind regards, Team Keukensale.com


Rated 5 out of 5 stars

Attention to detail

Jerry in Rotterdam did an amazing job for our kitchen! He put really a lot of effort and attention to detail. We bought our kitchen and now excitedly waiting for delivery!

Date of experience: 17 August 2024


Reply from Keukensale.com

Dear Stephanie,

We really appreciate you taking the time to leave this excellent review! Thank you! We hope you enjoy your new kitchen!

Kind regards, Team Keukensale.com


Rated 5 out of 5 stars

I’m really happy with work and service so far from keuken sale Katwijk and it’s fitters

I’m really happy with the kitchen we bought from keuken sale Katwijk en the installation led by Guy at KitchenWorxx.

Nils helped us a lot with the design of our kitchen and the kitchen was prepared by Guy and his team and finished off. Eric did a great job fitting the kitchen. Amazing support from Guy and very high standard of work . They worked well together , communication and organization was top and overall very professional even down to dealing with any hiccups . The kitchen looks great and Thankyou to everyone who worked so hard on it .

Date of experience: 19 September 2023


Reply from Keukensale.com

Dear Karen,

We really appreciate you taking the time to leave this excellent review! Thank you! We hope you enjoy your new kitchen!

Kind regards, Team Keukensale.com


Rated 5 out of 5 stars

Great and friendly advice

We were very happy with Bünyamin from Keukensale Alexandrium! He gave us great advice and made the ideas for our dream kitchen real! A person with a lot of experiance designing kitchens who obviously takes pleasure in what he does! We can't wait for the installation of the kitchen!

Date of experience: 29 May 2023


Reply from Keukensale.com

Dear Loana,



We really appreciate you taking the time to leave this excellent review! Thank you!



Kind regards, Team Keukensale.com


Rated 5 out of 5 stars

Keukensale Leidendorp

Keukensale Leidendorp. Jay was super professional and very attentive to our needs. we managed to fulfill all our wishes, and designed a functional and truly beautiful kitchen. Thank you very much

Date of experience: 15 December 2023


Reply from Keukensale.com

Dear Salvatore,

We really appreciate you taking the time to leave this excellent review! Thank you! We hope you enjoy your new kitchen!

Kind regards, Team Keukensale.com


Rated 5 out of 5 stars

Recommended

We are very happy with our kitchen from Keukensale Zaandam ! From the design, to the installation and the support after the kitchen was installed. We highly recommend Cas for his anytime availability and advices along the process.

Date of experience: 01 July 2023


Reply from Keukensale.com

Dear Marie,

We really appreciate you taking the time to leave this excellent review! Thank you! We hope you enjoy your new kitchen!

Kind regards, Team Keukensale.com


Rated 5 out of 5 stars

Thanks Ron for the detailed and clear…

Thanks Ron for the detailed and clear explanation ! And also the great deal offered !

Date of experience: 30 December 2023


Reply from Keukensale.com

Dear Tk Lee,

We really appreciate you taking the time to leave this excellent review! Thank you! We hope you enjoy your new kitchen!

Kind regards, Team Keukensale.com


Rated 5 out of 5 stars

wonderful experience the stuff were…

wonderful experience the stuff were friendly and helpful, we were renovating our kitchen. but since we have limited budge Keukensale offers different price range kitchens with exceptional quality kitchens
delivery went smoothly the people keukensale sent for setting up the new kitchen pay a lot of attention in detail!!! the new kitchen fits our home perfectly highly recommended.

Date of experience: 26 December 2019


Reply from Keukensale.com

Dear Norman,

We really appreciate you taking the time to leave this excellent review! Thank you! We hope you enjoy your new kitchen!

Kind regards, Team Keukensale


Rated 5 out of 5 stars

Winkel Leiderdorp

Very happy with our new kitchen thanks to keukensale leiderdorp. We want to thank the salesman Hamza in particular who helped us with everything and even gave us a couple of upgrades free of charge!

Hamza was very patient with us and helped us a lot with the design.

I recommend Keukensale to everyone. Leiderdorp in particular.

Date of experience: 27 December 2019


Reply from Keukensale.com

Dear Largo,

We really appreciate you taking the time to leave this excellent review! Thank you! We hope you enjoy your new kitchen!

Kind regards, Team Keukensale


Rated 5 out of 5 stars

Keukensale Nijmegen

I was looking for exta cabinets for in the kitchen of an apartment that I recently bought. It turned out all the details about the kitchen were still in the computer. Very handy; this way I could get matching cabinets in an easy way.

Nick from Keukensale Nijmegen helped me in a professional and friendly way.

Date of experience: 11 May 2020


Reply from Keukensale.com

Dear Niels,

We really appreciate you taking the time to leave this excellent review! Thank you!

Kind regards, Team Keukensale


Rated 5 out of 5 stars

Helpful and great customer experience

Bought a kitchen at Keukensale Amsterdam Westpoort. All in all a very good experience. Very helpful staff who easily thinks along despite our hesitation sometimes.
Solved our all our issues in an extremely customer friendly way. We are very happy with our experience and our new kitchen.

Date of experience: 09 December 2020


Reply from Keukensale.com

Dear Stéphane,

We really appreciate you taking the time to leave this excellent review! Thank you! We hope you enjoy your new kitchen.

Kind regards, Team Keukensale.com


Rated 5 out of 5 stars

Very Happy with the Support

My partner and I visited the Zaandam store for a new kitchen, new bathroom and a new toilet. Sander, Andre and the team were very helpful and patient in understanding our needs and putting our ideas into a design. They helped us figure out the technicalities and made sure we had left with the kitchen, bathroom and toilet we wanted for our new home.

Definitely recommend this store to anyone who wants to work with experts who are fair, honest and helpful. Will review once again after the Kitchen, bathroom and toilet are installed early next year.

Date of experience: 25 November 2019


Reply from Keukensale.com

Dear Vijay,

We really appreciate you taking the time to leave this excellent review! Thank you! We hope you enjoy your new kitchen!

Kind regards, Team Keukensale


Rated 4 out of 5 stars

We had an enormous amount of support…

We had an enormous amount of support from Keukensale Nijmegen. From designing the kitchen till the installation. We had some hiccups with the installment, but this was easily fixed by them.

Date of experience: 31 August 2023


Reply from Keukensale.com

Dear Joris,

We really appreciate you taking the time to leave this excellent review! Thank you! We hope you enjoy your new kitchen!

Kind regards, Team Keukensale.com


Rated 4 out of 5 stars

Good work done

Initially I found a little disappointing, but today they came help me to resolve most of open issues, rest they will do it soon Thanks Harry and Daniel for help, to understand and address the problem . 😊

Date of experience: 22 March 2024


Reply from Keukensale.com

Dear Harish,

We really appreciate you taking the time to leave this excellent review! Thank you!

Kind regards, Team Keukensale.com


Rated 5 out of 5 stars

Very flexible and helpful!

Initially we didn't plan on buying a kitchen but their great deals won us over quite quickly, especially considering the quality materials.

We were extremely picky and we changed our minds a lot, but luckily our advisor Eva came to the rescue!
She had a lot of patience with us and suggested all sorts of ideas and possible designs/variants to perfectly fit our tastes. Everything was explained to us in perfect English as well, and 3D previews were created and shown on the computer for every change. Great conversations and experience!

A great advantage was that we could postpone our kitchen by more than a year in order to finish other construction work in the house, and they allowed us to postpone it while keeping our deals which was really nice!

One slight note is that the options are not that customizable if you are very picky, especially if you want a more classical/"non-modern" styled kitchen, but there are a lot of options to choose from especially if you want a modern/trendy style kitchen.

All in all, it was a fantastic experience and we look forward to enjoying our new kitchen!
Alexandru Family

Date of experience: 02 June 2022


Reply from Keukensale.com

Dear Alexandru family,



We really appreciate you taking the time to leave this excellent review! Thank you!



Kind regards, Team Keukensale.com


Rated 5 out of 5 stars

Super service

Super service, echt top geholpen door Niels Welling!

Date of experience: 10 November 2018


Reply from Keukensale.com

Beste Dominique,

Wat fijn om te lezen, bedankt!

Groet, Team Keukensale


Rated 1 out of 5 stars

Harrasing customer for payment

I had a kitchen installed from Keukensale barendrecht in 2020. I had visited them after initial plan and had few changes modified. The extra cost was 240 euros. I was provided the invoice and paid instantly over POS machine.

In 2023 March they send an email that invoice was open and wasnt paid. in ABN AMRO we dont serivce to search the transactions past 18 months. When i tried to explain, they were so adamant that i provide proof of payment. The kitchen was 8k euros and why would anyone cheat for 240 euros.

I felt this was too unprofessional. I had to download transactions month by month and had to provide the proof of payment.

In the email it was clearly mentioned that there was system issue because of which they are pestering the customers who had paid 3 to 4 years ago.

Date of experience: 06 March 2023



Rated 4 out of 5 stars

Nijmegen experience

We were extremely pleased with the overall level of service offered by Wesley Koman & Nick Melis in your Nijmegen shop. They were friendly, helpful, and the experience we had discussing and planning a new kitchen was professional, efficient and informative. We look forward to the installation in a few weeks' time.

Date of experience: 21 August 2021


Reply from Keukensale.com

Beste Adrian,

Bedankt voor het delen van uw ervaring. Alvast veel plezier gewenst van de nieuwe keuken.

Groet, Team Keukensale.com


Rated 1 out of 5 stars

Got our kitchen built here.

Got our kitchen built here.
Firstly, the initial fee they gave us was vastly less than what we ended up paying due to all the added extras that were supposedly needed once the people came to install, due to incorrect measurements they made.

Secondly, within a couple of years the cabinet door came loose and came off. This was within our waranty period but they refused to fix it as we took the door off to prevent more damage to the hinge.
In order to make this repair, they insisted that we needed to replace the whole cabinet. We challenged this but assured us it was the only way.
With no other option we went through with it. Once the people came to fix it, they told us that not only is this necessary but a much more risky way of doing it. In the end they just replaced some faulty parts.
When asking for a refund for this they insisted that there was no way as we agreed to the cabinet, despite that agreement being on the trust of their professional opinion.

DO NOT go with this kitchen company, they are grafters and out to extract as much from you as they possibly can.

Date of experience: 24 February 2023



Rated 4 out of 5 stars

Keukensale Deventer

Keukensale Deventer

friendly and committed people. listen carefully to your wishes and adjust everything quickly if you want to change something. We recommend everyone to buy a new kitchen here.

Boukje en Felipe

Date of experience: 31 March 2020


Reply from Keukensale.com

Dear Boukje and Felipe,

We really appreciate you taking the time to leave this excellent review! Thank you! We hope you enjoy your new kitchen.

Kind regards, Team Keukensale