Faulty table lamp and no help, no Peace Of Mind!
We purchased a table lamp with heart shape base which costed us $160.00. When we assembled the lamp, the light did not work. When we unscrewed the light bulb, the whole light bulb holder fell apart with the wires openly exposed and hanging down. We sent the message to the shop owner - no reply. We contacted the shop on their website - they replied that they will send us the video how to connect the wires back - no video has arrived so far or any helpful message. On their website they guaranty you a peace of mind if anything is going wrong with the purchase - its not true! Nobody is replying to us or helping us! Do not buy from this shop. Its cheap quality, no help and no responsibility.
Date of experience: 30 August 2022