Submit a car insurance claim or a home insurance claim online.
Or call us anytime 24/7 on 13 24 80.
If your car claim is for glass damage only, call us on 1300 712 464
Call us on 13 24 80 (24 hours/7 days a week)
Visit our Car and vehicle claims page to learn more
Call us on 13 24 80 (24 hours/7 days a week)
Visit our Home and contents claims page to learn more
Within Australia call us on 13 24 80
While overseas +61 3 9601 8222
Visit our Travel claims page to learn more
If you require emergency travel assistance you can call our 24-hour assistance hotline from anywhere in the world to speak with a highly trained, multilingual consultant (we also accept reverse charges for overseas calls)
Within Australia call us on (02) 8895 0698
While overseas +61 2 8895 0698
Within Australia call us on 13 24 80
While overseas +61 3 9601 8222
Visit our Business claims page to learn more
Visit our Workers compensation claims page to learn more
For all other insurance claims please read the instructions on the relevant page. If your product is not below, view the full list of claims forms.