Babblevoice

Key benefits

  •   Flexible system enables tailored customisation to each surgery's needs.
  •   Cost effective pricing, pay only for what is used, free from binding contract terms.
  •   Valuable insights from real-time and historic reporting.

Telephony solutions designed just for primary care

Babblevoice’s award winning, cloud-based telephony combines innovative technology with a user-centric focus on adaptable solutions. It is specifically designed to meet the complex and diverse needs of primary care.

Its functionality is inspired by real people and real issues in surgeries – it provides comprehensive solutions to real problems.

A dedicated babblevoice project manager supports each surgery’s implementation in order to combine five surgery systems into one individually tailored product.

A highly adaptable telephone system ensures that each surgery and PCN is always safe in the knowledge that patient access is maximised, even when demand peaks.

Features
  • Unlimited lines
  • Secure messaging options
  • Patient-led handset booking
  • Easy-to-switch call divert options
  • No minimum term contract
  • Customised panic buttons
  • Critical care list management
  • Triage supporting services
  • Prescription services

Integrating seamlessly with EMIS Web

Surgery staff can swiftly access patient records at the touch of a button during a call due to powerful integration between babblevoice and EMIS Web. Whether in the surgery or off-site, patient information is always to hand, and easy to access. Records can be edited and updated mid-call helping to speed up surgery processes.

Supporting multi-site and remote working

Babblevoice Desktop transforms any internet-enabled device into an extension of your surgery phone system, enabling connectivity from any number of sites. Staff can access the surgery system from wherever they need to work, be that on patient visits, other clinical sites, or when working from home.

Providing data-led insights

While surgeries are busy caring for their patients, babblevoice is quietly storing every metric about every call that is made and received. Customised dashboards and reports provide instant access to real-time and historic information. Supporting surgeries with targeting improvements and informing decision making.

All this is backed up by babblevoice’s UK based team of engineers who are on hand to provide support when it is needed.

As a Crown Commercial Service supplier, babblevoice telephony is included on the G-Cloud 13 procurement framework. Enabling public sector buyers to boost the power of their procurement, providing access to the latest technology, and ensuring good value for money.

Please note all enquiries are passed directly to the partner and will not be responded to by EMIS.
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