e-bot7 - AI for Customer Service (acquired by Liveperson Inc)
IT Services and IT Consulting
München, Bayern 6,764 followers
We automate conversational workflows with Artificial Intelligence. Simple. Fast. Efficient.
About us
e-bot7 integrates artificial intelligence to increase the efficiency of customer service. Through its pre-trained machine learning algorithms, the system can automate answers and processes and suggest the best answers to agents. This reduces average handling times, increases sales and saves up to 80% of costs.
- Website
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https://e-bot7.com
External link for e-bot7 - AI for Customer Service (acquired by Liveperson Inc)
- Industry
- IT Services and IT Consulting
- Company size
- 51-200 employees
- Headquarters
- München, Bayern
- Type
- Privately Held
- Founded
- 2016
- Specialties
- chatbots, artificial intelligence, customer service, CX, automation, SaaS, künstliche intelligenz, chatbot, kundenservice, customer experience, bot, bots, automatisierung, rpa, livechat, whatsapp, webchat, chat, messenger, communication, process automation, on-premise, conversational ai platform, NLP, NLU, virtual assistants, startup of the year, AI, agent handover, machine learning, crm, lead qualification, Enterprise & SME, zendesk, salesforce, genesys, alexa, bot framework, and conversational ai
Products
e-bot7 Conversational AI Platform.
Conversational AI Software
Speed, passion and dynamism are the basis of our DNA. We increase efficiency in customer service by integrating Artificial Intelligence across multiple channels. We support companies and their employees to automate responses and processes efficiently at reduced costs. Our platform offers state-of-the-art NLP and multilingual support in over 70+ languages. We offer a plug and play technology that does not require any coding and can be used as either a stand-alone platform (cloud & on-premise) or as integration into existing CRM systems (Zendesk, Salesforce, etc.). We provide an omnichannel solution to enable customer support on their preferred channels. Companies can easily integrate it without any software development needed. With our unique hybrid and fully automated Agent+AI Technology, we enable quicker and smarter responses for your agents and increase the level of satisfaction among your workforce. With our solution, we can improve customer efficiency by up to 80%.
Locations
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Primary
Perusastraße 7
München, Bayern 80333, DE
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27, Rue des Renaudes
Paris, Ile-de-France 75017, FR
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9 Appold Street
London, England EC2A 2AP, GB
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Rondtanderlaan 7
Sassenheim, 2171, NL