Our History and Belief

As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve our customers' needs and aspirations, create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods

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Anything Is Possible

At Harrods, our mission is to make Anything Possible. The spirit of Anything is Possible and the equity of the Harrods brand is not purely released through how we advertise and market to our customers. Moreover, it is rooted in the lived experience of our customers delivered every day by our colleagues.

Across Sites

Every year, over 60 million domestic and international visitors connect with us online and through our stores in Knightsbridge, Heathrow and Gatwick airports as they wish to experience something unique that is quintessentially British. We've also been bringing more magic, innovation, and theatre to the beauty market through our H beauty standalone stores across the UK since 2019. We have now opened H beauty stores in Lakeside, Milton Keynes, Edinburgh, Bristol and Newcastle.

Company photos

  • Harrods Photo 1

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