Human Managed

Human Managed

Data Infrastructure and Analytics

The Intelligence Decision Action (I.DE.A.) Platform for Cyber, Digital, and Risk Outcomes.

About us

Human Managed is a cloud-native data and AI service platform that improves decision efficiency for cyber, digital, and risk outcomes. Human Managed serves businesses of all sizes, providing visibility into their enterprise data and delivering customized intelligence and recommendations for smarter decisions and faster actions. Some of our most subscribed solutions are Cloud Security, SecOps Center, and Fraud Management. Our proprietary Intelligence Decision Action (I.DE.A.) platform is cloud-native and data-agnostic, built on 50+ native integrations with leading technology providers. Customized I.DE.A.s are delivered as reports, notifications, and dispatches to executives, operators, analysts, engineers, and executives. Customers can also explore and search their processed and contextualized enterprise data. Human Managed has been awarded the ISO/IEC 27001:2022 certification for its services in security operations, data science, and incident response coordination. It is also SOC 2 Type II compliant. Founded in 2018, Human Managed is headquartered in Singapore and operates across the Philippines, India, and Hong Kong.

Website
https://www.humanmanaged.com/about-us
Industry
Data Infrastructure and Analytics
Company size
11-50 employees
Headquarters
Singapore
Type
Privately Held
Founded
2018
Specialties
artificial intelligence, cybersecurity, risk analytics, digital transformation, business intelligence, business analytics, big data, user behaviour analytics, enterprise risk management, scenario planning, intelligence on demand, threat intelligence, data engineering, automated process, crisis management, incident management, and design thinking

Locations

Employees at Human Managed

Updates

  • Human Managed reposted this

    View profile for Karen Kim, graphic

    CEO @ Human Managed, the I.DE.A. platform.

    "Happy 6th Anniversary!" And just like that, we've turned six. The end of the year is extra special for Human Managed as we get to celebrate our birthday in the middle of the reflective period. It was only fitting that we closed off 2024 hiking up the stunning peaks of Hong Kong -- the city where I met Saleem and Roshanara some moons ago and where the first seeds of HM sprouted. This year brought many hard-hitting lessons, that can be summed up as there's no point in building cool products with cool tech if we can't operate them. We became resilient through the painful but healthy tug-of-war between innovation and routine, between speed and checks, between change and stability. We solidified our mission to empower decisions for cyber, risk, and digital *operations*. Our platform services are built and operated for every day, not just special days / crises. So we focus on building products and services that our customers can rely on and enjoy using for their decisions, no matter how many tries it takes. Personally, I'm feeling abundant and expansive. I've stretched myself beyond self-limiting beliefs, but more importantly, learned how to truly take care of myself mentally, physically, and spiritually. I am fully embracing my vulnerabilities and finding joy -- the fun! -- in the unknowns. To many more years of building and operating with purpose.

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  • Human Managed reposted this

    View profile for Karen Kim, graphic

    CEO @ Human Managed, the I.DE.A. platform.

    I read that in 2023, the average number of SaaS apps a business uses reached 371😲😲😲 (that's 253 for SMBs and 473 for enterprise firms). It didn't seem believable, but even a small company like Human Managed with less than 40 employees has more than double the number of services we run ops with. The services conduct specific functions very well. But they can do more if you break them down into data products. It's up to decision makers to decide what is noise vs. source for intel & higher order analysis. In this video I walk through how we can intentionally drive more data-driven decisions.

  • Human Managed reposted this

    🏆 Meet our Top 27 Contributors of 2024 — Anndy Lian, Anton Lucanus, Bernadetta Septarini, Camellia Chan, Christopher Quek, CAIA, CFA, Daero Won, Daniel Tan, Darryl Dickens, Darryl Han, Davin Dedhia, Fanny Fajarianti, Felicia Theodorus 张雯诗, Georg Chmiel, Ivy Nhi Chau, Izwan Zakaria, Jackie Tan, Jenny Zheng, Karen Kim, Leighton Cosseboom, Lisa Gibbons, Lydea Quek, Maggie Po, Malcolm Tan, Moch Akbar Azzihad M., Paolo Danese, Sam Lee Chengyi, and Dongmi Choi! ✍️ These contributors have shared insights, expertise, and inspiration that made this year impactful for the tech and startup ecosystem. 💡 Dive into their stories and see what they’re excited about for 2025. Here's to continued collaboration and shared knowledge! https://lnkd.in/gSnsNYAs

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  • Human Managed reposted this

    View profile for Karen Kim, graphic

    CEO @ Human Managed, the I.DE.A. platform.

    My POV last week through the screens 🥲👋 The Human Managed team assembled in Bangalore (which is now becoming somewhat of a year end tradition!) to tie the knots on our most anticipated projects. On the assembly line: 🪢 packaging infra & software products 🪢 standardizing data & intel products 🪢 delivering app & service products We've never felt closer to our conviction to empower decisions with data and AI and we are so excited to share our work with you in the new year. Watch this space. 👊

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  • Human Managed reposted this

    View profile for Karen Kim, graphic

    CEO @ Human Managed, the I.DE.A. platform.

    Here's my big idea for 2025 and beyond in the enterprise market: SERVICE DESIGN will demand new heights of creativity in the age of AI products 👩🏻🎨🎨 AI-powered features, products, and agents are flooding the market, driven by foundation models. But service models to deliver these products largely remain the same. LLM chatbots, self-serviced app, or dedicated customer account team alone will not be enough to deliver a delightful, seamless experience for enterprise customers in their AI journey. Customers are now demanding new types of 〰️SERVICE〰️INTERACTIONS〰️ that is efficient and effective, but also thoughtful, and human-like. Sometimes, service needs to be fast and transactional. Other times, it needs to be collaborative and nuanced. Service designers in 2025 will be a creative that orchestrate the entire end to end service: all the human-to-machine and machine-machine interactions -- to deliver sense of ✨AWE✨ to users, not just sense of getting things done. Thank you Adrian Tay for your invite -- look forward to learning from all the other #BigIdeas2025 by the LinkedIn community!

  • Human Managed reposted this

    View profile for Karen Kim, graphic

    CEO @ Human Managed, the I.DE.A. platform.

    Fraud is a prime example of why industries should collaborate and learn from each other. Yet, very few actually share intelligence that could benefit everyone. Fraudsters are creative, always experimenting with new techniques across business processes and supply chains — managing fraud just within your business environment is not effective in this day and age. In this short video and in my recent article with CDOTrends (linked in the comment section below), I share that it is possible for businesses to improve through collaboration, without compromising privacy and security. #fraud #federatedlearning #AI

  • Human Managed reposted this

    View profile for Karen Kim, graphic

    CEO @ Human Managed, the I.DE.A. platform.

    Is serendipity a thing? Can you increase its likelihood? Can it be compounded? Yes yes and yes.🦋🦋🦋 I loved sharing why I strongly believe this at last week's Young Women's Leadership Connection event alongside Josephine Lee MCR and Michelle Lim, ChangeMaker, MADEducator, Impact Builder and Ritika Datta. We've led very different paths, but we all agreed on the importance of self-awareness, action, and community in increasing our surface area for serendipity. So what is up to us in the sea of random, chance encounters? We have the choice to direct our journey of self-understanding with openness and curiosity: 🦋 acting on different inner voices to build self-knowledge I made career moves for different reasons in different seasons, including seeking training, addressing boredom, chasing salary increase, or even avoiding rejection. Some turned out to be transformational moves, others not so much. Acting on different voices and learning from the outcomes were all necessary for building self awareness and becoming more intentional with my decisions over time. 🦋🦋 creating opportunities for unexpected occurrences Bias for action is a behavior you build through consistent practice, even (or especially) in moments of doubt and fear. I remember when I felt very lost at work, I got myself a little notebook of manifestations, filled it with list of people in my first and second-degree network that I wanted to learn from, and started conversations with them. Doing this early in my career helped me to build a muscle to ask for help. 🦋🦋🦋 expanding my community of supporters without expectations other than genuine connection, sharing and service This is about the power of finding your support system. Claire Leow recently summarized this topic beautifully: swiftly cut out toxicity from your life, but don't forget to fill that empty space with something positive. What can you do to increase the surface area for serendipity -- not just for yourself, but for others? Share, give, receive, multiply. Thank you Urmila Baskaran Blanche Lim Rachel Goh Rachel Lee Yu Qian Cheong and the YWLC for the wonderful evening of connection and learning.

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  • Human Managed reposted this

    View profile for Karen Kim, graphic

    CEO @ Human Managed, the I.DE.A. platform.

    Like it or not, fraud management is a data game -- and no, LLM won't save you. Digital trade, e-commerce and payments form the new baseline, and digital services are getting more integrated -- providing more opportunities for fraud. ASEAN expects its digital economy to grow from US$300 billion to US$1 trillion by 2030. With that growth comes an exponential increase in data that needs to be managed effectively. Businesses have the responsibility to keep their customers safe throughout their entire service transactions. Not all businesses have the financial capacity or the skilled resources to effectively operationalize their data. Micro, Small and Medium Enterprises (MSMEs) make up more than 97% of ASEAN -- they especially face a significant barrier. Here's how I think the data game against fraud should be played collectively:

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