About

Most companies today use NPS, CSAT, online ratings, and other numbers to assess how happy their customers are. What they miss though is a way to tell what actions will move the numbers up or down. That’s why Lumoa looks at any interaction with your customers and tells you what to do next to grow your business.

This product is intended for

  • Customer Experience Manager
  • Customer Insights Manager
  • Director Customer Experience
  • Head of Customer Experience
  • Vice President Customer Experience
  • Customer Insights Analyst
  • Consumer Insights Manager
  • Consumer Insights Executive
  • Director Consumer Insights
  • Senior Manager Consumer Insights

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