Average service price

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$ 2277
Local move average
2% more than market avg.
$ 4390
Interstate move average
20% less than market avg.
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Review summary

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34 reviews

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Sinbat Siraseranant
Mar 03, 2023
Local move within Lorton, VA

Bait and Switch

I would not recommend hiring Quality Services Moving for your move. Per pictures attached, they caused major damages to my refrigerators (in great condition prior to the move), dresser, base of the Panasonic television stand, and the wall of my new house. These furniture and appliance damages were discovered and pictures were taken when they moved them out of my old house into their storage(2 part process which we had to pay for daily storage fee). I filled out their Claim Form (did everything by the book) and submitted them but they were ignored by the Company. Attempted numerous times to get it processed and assessed by calling and emailing but it was ignored. Reported this to Better Business Bureau but they also ignored BBB to get in touch with us as well. It was quite easy to schedule the move but they will not take responsibilities for the damages they caused as this Company is a bait and switch. They also required you to pay ON THE SPOT before they leave. When the damages were pointed it out to them, they said, "don't worry, you can submit the claim form and they will take care of it." You are better off paying slightly more for other reputable companies that stand by their service/word. I recommend reading other reviews on Better Business Bureau about them. I work for the DoD and we champion 8A businesses. It is a shame that this Vet Owned business is so dishonest.

Move size: 4 Bedroom Home Service cost: $3500

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Terry
Jan 12, 2015
Long-distance move from Virginia to Florida

Total Experience with Quality.

Of the 5 companies interviewed, Jacob and Quality Services Moving provided the most detailed and comprehensive quote and information about the move process. The moving team at pick-up was professional, focused, answered all our questions attentively and loaded everything in a shorter period of time than scheduled. Communication about delivery occurred almost daily from the Quality logistics professional and the driver/Daniel who completed the delivery. Daniel was kind, professional and answered all questions with such a positive caring demeanor - even though we were the last of 3 deliveries that day. This company provides real customer service/support with integrity. They delivered exactly what they promised to us at pick-up and destination. Highly recommend Quality Services Moving for interstate move. Highly recommend Jacob for his ability to explain the process and his commitment to deliver what he promises! .

Service cost: $6600

Official company response

Terry,

Customer service is very important to us at Quality Services Moving. Your move says it all. All aspects of the moving process are extremely important. From beginning to end, we are here to support you. We are happy you were very satisfied with our employees and crew members. Hopefully you are settled in and enjoying your new home.

~Quality Services Moving.

Lisa Karlisch
Jan 03, 2015
Local move within Virginia

Amazing Experience.

 Jose Martinez and his team were absolutely spectacular.  They were professional, took great care with all our items and responsive to all of our requests.  However, two particular incidents stand out for me the demonstrate how good the team is.     We had asked to have our storage unit moved out in addition to our main home.  I oriented Jose to the storage unit and then returned home to do a little more work.  Within 15 minutes of returning home, I got a call from Jose saying that the elevator to the storage unit was not working properly.  He did not want to waste more time than necessary, so he proposed that they leave for the day and return first thing the next morning when the elevator was working properly.  I was so impressed with his problem solving and his desire not to waste time (and my money).   The second incident occurred the next morning when they were bringing the trucks to our house.  One of the trucks was getting stuck on a branch that overhung the driveway.  One of the guys got out of the truck and catapulted himself on top of the truck so they could get by without damaging the limb.  At the same time, an impatient driver got out of his car and was yelling at Jose for blocking the road (even though they blocked the road for less than 5 minutes and the driver could have back up and taken an alternate route).  Jose handled him very calmly and did not engage with him at all.  He just went back to doing his job, ignoring the man as he yelled.   These may seem like small things, but I thought these were really indicative of just the level of professionalism the team embodies.  They not only did the basics of the job extremely competently (I haven’t found a single thing broken or damaged), but they also handled out of the ordinary situations extremely adeptly.  I’m usually very cost conscious and I make sure I get every dollar’s worth when I purchase services.  The team did such a great job and made a stressful process so smooth, I was happy to pay every penny of the fees!

Service cost: $3000

Official company response

Lisa,

Thank you for your review. It is great to hear how our crews were able to assist you in your move that seemed to have a few road blocks. We hope you enjoy the new year in your new home!

~Quality Services Moving.

Dr. Ilana Goldberg
Jan 04, 2015
Local move within Virginia

Best movers you'll ever use!

I've been wary of professional moving companies ever since I had a terrible experience years ago. Then I met Craig Little from Quality Services Moving. Craig listens to all of your concerns, and makes sure his whole team stays in communication the entire time. They moved my entire office from one part of DC to another (including an 800 pound front desk!) and several valuable art pieces, all without a scratch! Several months later, a patient of mine with multiple chemical sensitivities needed a couch removed from her home. She was concerned because any exposure to detergent, scented deodorant, cologne, or fragrance leaves her incredibly ill. Once again, Quality Services Moving to the rescue! Craig Little outfitted his crew (Thomas Vo and Jason Lovett) with unscented detergent, fragrance-free shampoo, and Tyvek suits so my patient wouldn't get sick. I cannot believe how accommodating they are, while also providing exceptional service. If you go with Quality Services Moving, it will absolutely be the best part of your move.

Service cost: $2500

Official company response

Dr. Goldberg,

We would like to thank you for your comments about our employees and crew members and are glad you had such a great experience using Quality Services Moving. Having a quality staff trained to be Certified Moving Consultants and Packers/Movers is something we take seriously and it shows in the moves you have described. Thank you for allowing us to service your move and those you have recommended to us.

~Quality Services Moving.

Karen
Jan 12, 2015
Long-distance move from Washington DC to Pennsylvania

Quality Services Moving Lorton, VA.

I used Quality for 1 local move and 1 move to Philadelphia. The two men arrived on time (actually early), were fast, efficient, courteous and got the job done quickly. They call ahead to let you know their approximate arrival time. The front office was very responsive to any emails I sent. A couple of glitches occurred, but were dealt with quickly and satisfactorily.  I would use their services again should the need arise. It's a huge plus that they hire current and former military people.

Service cost: $950

Official company response

Karen,

We are glad to hear that you had a good experience and that the employees and staff we responsive to your needs. Being a Veteran owned and operated company is something we take pride in and it shows through our employees. We hope you enjoy your new home.

~Quality Services Moving.

Jessica Stern
Nov 20, 2014
Local move within Virginia

Excellent Service- Highly Professional.

My husband and I have collectively moved over 20 times in our lifetime. Moving is exhasuting and chaotic and it truly matters what company you bring into your home.
A close family friend recommended Quality Services Moving. We had never heard of them so we called for a quote. Hands down they offered the best pricing so we chose to work with them.
From the moment Daniel and Alec from Quality Services Moving arrived, I felt calmer. My husband travels a great deal so the moving was all on me. These guys were outstanding. They were incredibly helpful and courteous and both gentlemen had a "can do" attitude. I would most definitely recommend Quality Services Moving to friends and family. You will hear back from us in 3 years when we return to Arlington!

Service cost: $950

Official company response

Jessica,

Thank you for your review. We will make sure the crew is aware of the great job they did. We appreciate your business and look forward to assisting you in your move back.

~Quality Services Moving.

Allan Irwin
Aug 23, 2019
Local move within Virginia

Quality Services Moving.

We used Quality Services Moving located in Lorton, VA, for our move from Ashburn VA, to Lakeland, FL. The bid that we were given on 5/17/19 was an estimated $14801.84 for an estimated 24832 lbs.. Subsequent to the bid, we sold a 3 piece BAR-B-Q set, and a 3 piece sectional. We added a pool table. When our items arrived on the first truck on June , we were billed $15323.76, which we thought was the total cost of the move. [the additional charges were for the pool table break down and packing two chandeliers].
When the 2nd truck arrived on June 8th, 2019, we were told that there was an additional charge of $10423.57 because our total weight was 43780 lbs., not the estimate of 24832 lbs..
We had 3 other bids for our move and all came in with a weight of 23-24,500 lbs. We had done a move to Maryland a few years earlier, and our weight was 31000 lbs. We had sold or donated a number of items [entertainment center, bedroom set, hot tub, 3 couches, two chairs, etc] so we had every reason to believe that the weight estimates were correct. [it should be noted that the estimator from QSM came to our home three times, including 12 days before the move and confirmed the estimates].
When our furniture arrive, we were appalled at the condition of our furniture and how it had been stored: Our Sleep Number bed was ROLLED up in clear plastic; a MBR mirror was partially wrapped in a blanket and the tip was stuck thru the bottom of one of our box springs; a 42 TV was blanket wrapped and had a cracked screen; the headboard from our MBR set was broken; one of the posters for the MBR bed was broken at the bottom, the canopy for the MBR bed was broken [1" metal] and they lost one of the finials and the finial base. [It should be noted that the MBR set was in their storage and still suffered severe damage]. They also damaged more than 20 other items, including expensive mirrored chests and artwork. A pole lamp was snapped in half. Two chandeliers arrived with half of the crystals lying at the bottom of the cardboard "crate" that they had constructed for the transport.
Overall, QSM failed to provide a quality moving experience.
E-mail correspondence from Ed Graves, the owner, has been snarky and he has shown no willingness to accept responsibility for his company's actions.
I have email correspondence to support the fact that I have tried to work this out with QSM as well as the pictures of the truck supporting my claim of poor service.

Move size: 4+ Bedroom Home Service cost: $15400

Thumbnail photo by Allan Irwin of Quality Services Moving Second thumbnail photo by Allan Irwin of Quality Services Moving
Richard Schwartzman
Feb 28, 2015
Local move within Virginia

Moving Excellence.

I can't speak more positively about Quality Services Moving Company. This was my second family move with QSM. From the initial discussions with Jacob focused on the factors that made my move unique, to the accurate cost estimate, to friendly and efficient office staff, to an expert pack crew, to Jose Matinez' masterful leadership on move day and an expert crew that handled our load and delivery with care and efficiency - every aspect of the job was executed with perfection. Thank you QSM for moving my family as if we were your family.

Service cost: $3500

Courtney Scott
Feb 03, 2015
Local move within Washington DC

Quickest easiest move ever.

Our move was seamless thanks to the detail oriented team at Quality. Everyone from the packers to the movers - a team of 6, were fast and efficient and extremely careful.

We were in and out of our old space in about 2 hours and everything was off loaded into our new space just as quickly. I was very impressed with how organized they were and how well they worked as a team. I would definitely recommend them to anyone with great confidence.

Service cost: $4300

Norma Colyer
Feb 09, 2015
Long-distance move from Virginia to Mississippi

Missouri move.

I dreaded the prospect of moving from Northern Virginia to Missouri, but the staff at Quality Services Movers ensured that this was the least stressful part of the process.  Craig Little personally brought packing boxes a couple of days before the move, going out of his way in the evening to deliver them. He was helpful and patient when explaining more than once each aspect of the contract.  All my questions were answered promptly and courteously by Craig and the staff at Quality Services.  The load arrived a day late because the roads were closed in Indiana due to a severe snow storm, but the driver Charles Johnson kept me informed of the progress and was waiting for me at the storage space as promised the next day.  Not only was he delightful, extremely careful and concerned, but he was a master at managing the truck.  I am extremely pleased of having chosen this company and will certainly use them in the future.

Service cost: $3413

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These reviews are the subjective opinions of MyMovingReviews members and not of MyMovingReviews itself.

Company Info

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Their address is 10595 Furnace Road, Suite 140, Lorton, VA, 22079, but movers usually cover a much larger area.

Company Notes

Free, on-site tailored estimates offered by Certified Move Consultants. We are a Veteran owned and operated independent moving company with 19 years of experience. We provide full service or partial packing and unpacking, custom crating, and in-home shuffling of furniture for home sale showing, in addition to traditional local and long distance moving and storage service. Let us help you with your move. Because Quality Service Sells Itself!

Licenses & Certificates for Quality Services Moving

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the Quality Services Moving license numbers for the government record information:

ICC MC number: not provided

US D.O.T.: not provided

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is Quality Services Moving cost for local moves?

We have calculated an approximate local moving market average price from 97 reviews of people moving within Virginia to be $2241.

From 15 local reviews for Quality Services Moving, we have calculated an average moving cost of $2277 for local moves.

This could mean that Quality Services Moving is more expensive with about 2% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is Quality Services Moving cost for interstate moves?

From 31314 reviews of people moving long ditance, we concluded that the market average costs are around $5509 when moving long-distance.

For Quality Services Moving, we estimate that their average long-distance moving costs will be around $4390, based on 13 long distance moving reviews.

This could mean that long-distance moving services costs of Quality Services Moving for moving between states is cheaper with about 20% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Quality Services Moving. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on Quality Services Moving - a professional company located in 10595 Furnace Road, Suite 140, Lorton, VA, 22079. Discover Lorton, Virginia moving companies.

*MyMovingReviews may not be affiliated with Quality Services Moving and the estimates may be provided from other professional movers in our network.

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