If you have registered for a City of Toronto recreational or cultural activity using the new online registration and booking system (opens in new window), we want your feedback. Complete a short survey (opens in new window) by February 19 to let us know how satisfied you are with the new online system.

The City of Toronto launched a new system for online recreation and cultural activities registration, facility bookings and memberships on November 6, 2024. Registration for recreation programs by phone or in person is also available.

Most people will need to create a new account, even if they had one in the old system. Accounts can’t be automatically transferred from eFun. Family and Client numbers are no longer in use.

If you have:

  • a Welcome Policy subsidy
  • a FitnessTO or sports membership or multi-visit pass
  • an Adapted and Inclusive Services (AIS) membership
  • credit on your eFun account

a new account has been created for you using your existing email address and memberships and/or subsidies have been applied. Activate your account to access it.