adsitco.com Reviews

831  Great
TrustScore 4 out of 5

4.2

In the Auto Parts Store category

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Rated 5 out of 5 stars

Highly recommend Adsitco

I recently ordered from Adsitco, and I’m beyond satisfied! The entire experience was seamless, from browsing their easy-to-navigate website to receiving my order quickly. Their customer service team is top-notch—responsive, knowledgeable, and eager to assist. They’ve got an impressive selection! If you’re looking for reliable Mercedes-Benz parts, Adsitco is the way to go. Highly recommended!

Date of experience: December 11, 2024


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Rated 5 out of 5 stars

I recently purchased an item from Adsit…

I recently purchased an item from Adsit and I couldn't be more impressed! The ordering process was smooth, the customer service team was knowledgeable and incredibly helpful, and my part arrived promptly. Whether you're looking for OEM parts or more affordable rebuilt options, they got you covered. Highly recommend for anyone in need of Mercedes-Benz parts!

Date of experience: November 01, 2024



Rated 4 out of 5 stars

Good communication regarding getting…

Good communication regarding getting proper fitment for part ordered. after part was ordered, communication fell off and shipping was delayed due to difficulty locating part (info per Adsit). Upon request shipping date and tracking number provided and reason for delay. Not Adsit's fault, but UPS destroyed the box that part was shipped in. Box was marked handle with care
and these labels were also damaged.

Date of experience: June 20, 2020



Rated 5 out of 5 stars

THE GOOD GUYS

The product that was ordered came on time, in pristine condition, as promised.

I will order from this company FIRST before dealing with so called competition.

I received an email notifying me when the product would arrive. Great follow up, very rare today.

DN, CPA

Date of experience: April 08, 2021



Rated 5 out of 5 stars

Placed an order for a hard to find item…

Placed an order for a hard to find item (blower switch) for my 1992 Mercedes 190E = Received my order within a short period of time & recently sent the existing blower switch back for "core credit" = This is the go-to place for hard to find automotive items

MikeK

Date of experience: August 01, 2020


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Rated 4 out of 5 stars

The electric hardtop hoist works great

The electric hardtop hoist works great. I did have to download the manual for the electric winch as the instructions only referenced a manual winch. It is still a two person job removing the top and placing it in its storage rack, but no one has to do any heavy lifting. For some reason, that SL500 hardtop gets heavier every year.

Date of experience: May 07, 2021



Rated 5 out of 5 stars

Purchase of Mercedes convertible top

Upfront, I must say that I have not yet unfolded the product (convertible top) although it appears to be excellently packaged.
I have been a customer of Adsit Co. since 1997 and have always been completely satisfied with both their products and their service.
Ordering and finding products on the adsitco.com website has always been easy and efficient.
I highly recommend this company for Mercedes parts.

Date of experience: April 27, 2019



Rated 4 out of 5 stars

My wheels were recieved on time

My wheels were recieved on time, the ordering process was flawless. When i got to the tire shop for mounting I was informed that the front wheels were rubbing the rotors upon calling Adsitco they said they could send my out a second set with a different offset, which would mean i would have to pay for a second mount of my wheels. I would have expected sone consideration for my inconvenience. I had to have my rotors modified to make wheels work. If you have a 95 S420 get the deeper inset and save your self the added expense.

William Thompson

Date of experience: May 06, 2019



Rated 5 out of 5 stars

Getting a rebuilt transmission.

Getting a rebuilt transmission for an ‘83 380SL not particularly easy... except by ADSITCO. They took my order, called me back to double-check for a correct order and shipping, then gave me a timetable for delivery.
So far, great customer service!

Date of experience: August 29, 2020


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Rated 4 out of 5 stars

Few years ago I would have rated you a…

Few years ago I would have rated you a 1 based on packing technique and the following lack of customer service. I had ordered set of OEM floor mats and when they were shipped they were rolled bottom in allowing the foam to strech and pull away from the mat. Contacted customer service and informed them however they were not willing to replace. I had to remove the foam and be content. I have not ordered from them since until now. New order came as promised without packing flaws. Hi

Date of experience: February 18, 2019



Rated 5 out of 5 stars

I order Parts for our 1982 Mercedes…

I order Parts for our 1982 300CD Mercedes and our 1986 560 quite a bit, prices are great and they always have what we need, if there is a problem finding a part ,a quick phone call to their office resolves it.
I recommend Asdit to anyone looking for car parts!!
Great company!!!

Date of experience: March 22, 2019



Rated 4 out of 5 stars

560SL rebuilt cylinder heads

The process of ordering the cylinder heads was easy, however it took over a month for them to be delivered. I had to call many times and customer service could not get a straight answer from the machine shop so it caused much frustration for me and the customer service staff. However once the heads arrived my mechanic told me that they were excellently rebuilt.

Never had any issues with my other orders though. Joe is the manager and always tries to keep customers happy. Besides this delay I am very happy with Adsitco. They also stock quality hard to find parts.

Date of experience: May 26, 2021


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Rated 1 out of 5 stars

Got an hard top electric hoist for a…

Got an hard top electric hoist for a fair amount of money. My expectations were that is a well designed working well system. Unfortunately looks more like a backyard put together kit . The fairlead of the winch I ve got was well used, the pulleys were the wrong type for this application , could not be used being the closed type..
Stay away!

Date of experience: August 24, 2020



Rated 5 out of 5 stars

I ordered a rebuilt power steering gear…

I ordered a rebuilt power steering gear for my Fathers old 1976 450 SEL. The old one was leaking. I had my mechanic install it for me, Works great ! I shipped back the old one and core deposit was refunded within a week. I have ordered from ADSITCO before and have always received good service

Date of experience: August 21, 2020



Rated 1 out of 5 stars

Never Again

Ordered a "windshield seal" for my 1988 Mercedes 420SEL after calling them to confirm it was what was shown on the adsit website – the rubber seal for the front windshield, just below the wipers. Joe told me it was a comlete set, sealing the whole windshield.

I received a "Einglasung Set" containing mainly adhesives. I feel misled at the tune of CDN $ 300, exchange rate, shipping and customs.

Date of experience: July 04, 2019



Rated 4 out of 5 stars

I've purchased several parts from…

I've purchased several parts from adsitco, new and rebuilt, and never had a problem with any. Had a shipping delay once but not bad for 6-7 years. But I don't understand why I'm paying a $100 core charge for a part that they sell rebuilt for $90.

Date of experience: August 10, 2019


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Rated 5 out of 5 stars

I needed urgently rims for my Mercedes…

I needed urgently rims for my Mercedes Benz. Once before I used Adsitco with excellent results for my other Mercedes B and decided again to trust in Adsitco. Results: I got my brand new rims at the door of my House exactly in the promised time, My Mercedes Benz went back to life!
Thank you very much

Date of experience: August 09, 2019



Rated 3 out of 5 stars

you should advise shipping cost during…

you should advise shipping cost during the cost process not surprise everyone after the fact with a shipping charge....better yet offer items with no shipping charges during promotions or coupons ....it helps to know the shipping cost when you order...thanks w hudson

Date of experience: December 14, 2020



Rated 3 out of 5 stars

Did not receive a tracking number until…

Did not receive a tracking number until I called. Delivery was slower than it needed to be. Representive got upset when I told him delivery needed to improve. Service can't improve until feedback is accepted and acted on without people getting upset. Poor attitude, wanted to argue with me. Doubt that I will order again.

Date of experience: February 17, 2019