Shop4Body.com 

TrustScore 4.5 out of 5

4.4

In the Wellness Center category

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Rated 5 out of 5 stars

I recently purchased the Philips…

I recently purchased the Philips at-home laser hair removal device from Shop4Body, and I am thoroughly impressed with the experience. From the moment I placed the order, the organization and attention to detail were evident. The team at Shop4Body kept me updated every step of the way, ensuring that I was informed about the progress of my order. The delivery was prompt and right on time, reflecting the company’s dedication to precision and customer satisfaction.

I would like to thank Shop4Body for their excellent service and for providing such a smooth and hassle-free experience. They truly are a reliable and well-organized company, and I highly recommend them to anyone looking for quality products and professional service!

Date of experience: September 06, 2024


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Rated 5 out of 5 stars

Great Service!

Product ordered was a fraction of the price compared to other suppliers!

Also customer support are very helpful, on checkout it was stated that any import duties/taxes were included with the free delivery, but I was issued an import charge by Fedex prior to delivery.
I contacted customer support and they paid the outstanding import duty!

Thanks and great service!

Date of experience: July 03, 2024



Rated 3 out of 5 stars

After Sales Service Support

Shopping experience with Shop4Body is good and product was delivered on time, but after sales service support is lacking.

I purchased a TRIA Beauty 4X laser 3 years ago which has suddenly stopped working. Please be aware that Shop4Body cannot provide you any assistance beyond the initial warranty period. I asked if they could repair, exchange or refurbish with no results. I would suggest buying the laser directly from the manufacturer - whom also has a website and sells the product. TRIA seems to have more extensive shipping options available these days.

Date of experience: April 03, 2021



Rated 5 out of 5 stars

Highly recommend it! Very responsibility shop

The shop is very responsibility and I am very satisfied both product and their service.
1.Quick delivered. It only took 1- 2days. It was much earlier than estimated day,
2. no extra tax fee. Actually FedEx charged me $25, but the shop reimbursed immediately.
3.There are three free gifts. I got Phillips IPL hair remove. They gave me one facial massage tool, free travel bag, free sunglass for protect your eyes.

Highly recommend it!

Date of experience: January 04, 2023



Rated 5 out of 5 stars

Woow!

Woow!
Best online seller Ive ever seen.
Excellent customer service experience, very fast shipping even outside Europe, 100% honest and true feedback and competitive prices as well.
I hope they sell more and more ranges of products because definitely shop4body wil be my first choice in my next purchase.

100% RECOMMENDED!

Date of experience: April 02, 2021


Reply from Shop4Body.com

Dear Thaer Athamneh,

Thank you for your valuable feedback. It's a pleasure to assist our customers in the best possible way.

We look forward to serving you soon. :-)

Kind Regards,
Claire
Shop4body Team

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Rated 5 out of 5 stars

تجربة ممتازة شراء جهاز فلبس ليزر لإزالة…

تجربة ممتازة شراء جهاز فلبس ليزر لإزالة الشعر وانصح بالتعامل مع هذا الموقع .. 👍 وكان شحنه للمملكة العربية السعودية بوقت سريع.. شكرا
I ordered the Philips Lumea laser hair removal device, from the UK. Shop4body was also running a promotion where I got free safety glasses and a facial scrubbing/massage tool, super bonus! The service by Shop 4 Body was excellent. Best experience I've had shopping online in a long time. I will definitely be purchasing more from this company in future.

Date of experience: April 19, 2021


Reply from Shop4Body.com

Dear Eyad Alshammari,

Thank you for your valuable feedback. It's a pleasure to assist our customers in the best possible way.

We look forward to serving you soon. :-)

Kind Regards,
Claire
Shop4body Team

عزيزي اياد الشمري
شكرا لك على ملاحظاتك القيمة. إنه لمن دواعي سروري مساعدة عملائنا بأفضل طريقة ممكنة.
نتطلع لخدمتك قريبا. :-)
أطيب التحيات،
كلير
فريق Shop4body


Rated 5 out of 5 stars

I was a bit scared at first because the…

I was a bit scared at first because the product I wanted is 100€ cheaper than on Boots website but after checking the reviews here I ordered. Couldn't be happier: package arrive after 2 workings days only, perfect condition, free gifts and uk tax refunded ❤️
It's not a product review because I used it just once (Philips hair removal laser) but for the shop review it's 5 stars and more!
I recommend it!

Date of experience: August 05, 2021


Reply from Shop4Body.com

Dear Lisa R,

Thank you for your valuable feedback. It's a pleasure to assist our customers in the best possible way.

We look forward to serving you soon. :-)

Kind Regards,
Claire
Shop4body Team


Rated 4 out of 5 stars

Import duty tax

I recently purchase a Philips Lumea and received a message from DHL asking for payment for import duty tax. I’ve contacted Shop4Body support and they informed me that they paid for the taxes already so I shouldn’t have to worry. Support was great and they answered fast enough but maybe is worth telling costumers on the website that they may be contacted by DHL and that they don’t have to worry about it.

Date of experience: June 15, 2021


Reply from Shop4Body.com

Dear Thais Fabregat,

Thank you for your valuable feedback. It's a pleasure to assist our customers in the best possible way.

We look forward to serving you soon. :-)

Kind Regards,
Claire
Shop4body Team


Rated 5 out of 5 stars

Philips Lumea - Great Shop

Bought Philips Lumea, they had the latest model, which wasn't available from any other retailers in Ireland. They were also better on price then any other retailers.
Item arrived within a couple of days and was well packaged. DHL charged me for duty taxes and VAT but Shop4Body refunded me when I contacted them.
All in all, a very good experience and I will be using them again in the future.

Date of experience: May 24, 2023


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Rated 5 out of 5 stars

Fantastic experience

Fantastic service.
Two days after ordering DHL delivered my order, shipped from UK to Norway.
Even local shipping deliveries in Norway are now
Waited for weeks.
I was positively surprised when I saw the gifts
Face brush and travel cosmetic bag.

Looking forward to find something more for myself and shop again from your Web site.

Date of experience: May 11, 2021


Reply from Shop4Body.com

Dear Ana,

Thank you for your valuable feedback. It's a pleasure to assist our customers in the best possible way.

We look forward to serving you soon. :-)

Kind Regards,
Claire
Shop4body Team


Rated 5 out of 5 stars

I ordered the Philips Lumea Prestige…

I ordered the Philips Lumea Prestige laser hair removal device. It arrived within 3 days to Canada from the UK. Shop4body was also running a promotion where I got free safety glasses and a facial scrubbing/massage tool, super bonus! The service by Shop 4 Body was excellent, they even paid all the import fees & duty in a very timely manner. I was able to contact customer service and they responded in minutes! Best experience I've had shopping online in a long time. I will definitely be purchasing more from this company in future.

Date of experience: April 13, 2021


Reply from Shop4Body.com

Dear A. Gustafson,

Thank you for your valuable feedback. It's a pleasure to assist our customers in the best possible way.

We look forward to serving you soon. :-)

Kind Regards,
Claire
Shop4body Team


Rated 4 out of 5 stars

The product’s arrived fast and well…

The product’s arrived fast and well packed. The only problem that I haven’t given 5 stars is the DHL sent me a message to pay for the extra tax after Brexit, but I talked to the shop4body’s customer service and they told me I didn’t need to pay as they were going to pay it. The product is working, I have already many spots that don’t have hair anymore, the machine works great!

Date of experience: March 25, 2021


Reply from Shop4Body.com

Dear A R L,

Thank you for your valuable feedback. It's a pleasure to assist our customers in the best possible way.

We look forward to serving you soon. :-)

Kind Regards,
Claire
Shop4body Team


Rated 1 out of 5 stars

Poor customer experience

I ordered a Philips Lumea hair removal device in November of 2018. I've used the device not more than 10 times for the past three years and recently I've noticed cracks on two of the attachments - the facial and body attachment. I never dropped the device and cleaned it after each use with the soft cloth supplied with the device.
Customer support declined my request for replacement attachments because "this is outside the 2 years warranty period purchase and we do not stock any replacements or spare parts". When you pay over $400, you expect that you'll be able to use the product more than 10 times. If I had ordered the device in the USA (through American company), they would've replaced the broken attachments, regardless of the warranty period.

Date of experience: February 04, 2022


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Rated 5 out of 5 stars

Nice shopping experience

Nice shopping experience
FedEx has charged me extra tax in Canada. When I contact the customer service representative, they quickly responded and arranged the tax refund to me. I’m so impressed.
The BRI958 is also easy to use, it’s just like having laser treatment in the beauty salon outside.

Date of experience: August 17, 2022



Rated 5 out of 5 stars

Highly Recommended!!!!

I recently purchased Philips lumea BRI977/00 and I am thoroughly impressed with the entire experience, the delivery was impressively fast, and the customer service was outstanding—quick to respond and very helpful. The product arrived in perfect condition. I highly recommend this shop for its reliable and efficient service!
Impressed with the laser machine , the difference is obvious! Highly recommended!!

Date of experience: July 04, 2024



Rated 5 out of 5 stars

The product arrived early and I loved…

The product arrived early and I loved how they included a shaving pen with my order. The delivery car made sure to hand it to me when I was in the house. Side note: make sure to create an account before you proceed to purchase page so you can see tracking info I was panicking until I checked to see the information in my email. As for the ipl result I will update once I use and will report the results.

Date of experience: January 06, 2023



Rated 5 out of 5 stars

I highly recommend shop4body.com

I highly recommend shop4body.com
Very fast delivery , good price comparing to other websites.
Thank you
The only suggestion is to inform the customers about the tax inclusive matter which I think its their rights. ie: let the buyers know once they get an email from the courier asking to pay the tax, they should forward it to shop4body.com to pay.
I believe many customers don't know this and they will pay the taxes to the courier.

Date of experience: May 31, 2021


Reply from Shop4Body.com

Dear Bahaa,

Thank you for your valuable feedback. It's a pleasure to assist our customers in the best possible way.

We look forward to serving you soon. :-)

Kind Regards,
Claire
Shop4body Team

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Rated 5 out of 5 stars

Had doubts, got convinced.

Hard to find the Lumea products in Canada, so I was a bit reluctant to order from SHOPY4BODY since I had never before, the high amount of positive reviews on this site convinced me to try.
Ordered a Lumea IPL BRI956 and was sent from UK to Canada, I got it at home in 5 days. Fedex charged me for duty fees and SHOPY4BODY simply refunded me the amount without delay, making sure my total was what showed on the order (Price itself was good already all things considered).
Great experience overall. Will buy again if they have a product I am interested.

Date of experience: January 04, 2023



Rated 3 out of 5 stars

My opinion

I was trying to pay using two different visa card and they did not work then I tried other card which is master card and same thing happened did not work.
I contacted with your support and nothing useful side to help me. so, I had to open a PayPal account to be able to pay which cost me more money than the expected. Though that the shipment is great and the delivery date was on time.
I used the product 4 times and I can and feel the results, some areas have no hair any more. in general the hair took long time to grow.

Date of experience: February 22, 2021


Reply from Shop4Body.com

Dear Ghada,

Thank you for your valuable feedback. It's a pleasure to assist our customers in the best possible way.

We look forward to serving you soon. :-)

Kind Regards,
Claire
Shop4body Team


Rated 4 out of 5 stars

Fast delivery

Faster than local delivery in Ireland 😊
Even though they stated all taxes paid, still had to pay 15e import, while delivery already cost 17€, so not sure what happened.
Anyway, very very fast service, thank you.

Date of experience: March 09, 2021


Reply from Shop4Body.com

Dear Miss Lina Kalendraite,

Thank you for your valuable feedback. It's a pleasure to assist our customers in the best possible way.

We look forward to serving you soon. :-)

Kind Regards,
Claire
Shop4body Team