Amazing service
Absolutely love the service here very friendly answered any questions we asked very fast service got an amazing car same day can’t fault them one bit really recommend them
Date of experience: January 09, 2025
3,035 total
Absolutely love the service here very friendly answered any questions we asked very fast service got an amazing car same day can’t fault them one bit really recommend them
Date of experience: January 09, 2025
Fetha was really helpful and got me a car on finance with really bad credit hes been so helpful and got me approved before i came down to the shop
Date of experience: January 10, 2025
I part exchanged my old car which i originally bought from concept for a newer car I am extremely happy with my new car and the service I received and would recommend them to my friends
Date of experience: January 02, 2025
Excellent customer service was helpful from start to finish explaining every detail along the way to make it a quick process no unpleasant surprises making the process stress free
Date of experience: January 03, 2025
My experience was great , Keiron did a great job making sure l got everything sorted out , his patience and his extra mile to help me was very good . Thank you so much l will refer more people to this company due to the good customer service l received.
Date of experience: December 28, 2024
Reply from Concept Car Credit Ltd
Fetha was exceptional with his attentiveness and attitude towards getting me the finance I needed. Great asset and help. Thanks
Date of experience: January 06, 2025
Reply from Concept Car Credit Ltd
I recently had a really frustrating experience with this car company (concept car credit) that I need to share. Their customer service was terrible, the staff seemed disinterested and unhelpful. (Fetha) very dodgy and unprofessional.
The quality of the car I bought was much worse than I expected. They didn’t inform us about a mark on the car. It felt like they cared more about making the sale than ensuring their customers were happy.
Overall, I wouldn't recommend this car company to anyone. The mix of poor service and low-quality vehicles left me feeling really frustrated and regretting my choice to buy from them. Please make sure you have a look around and consider other options before making a purchase.
Also, before I left fetha - did his own review. Please can someone tell me this is professional?
Date of experience: December 10, 2024
Reply from Concept Car Credit Ltd
Kieron was very helpful with purchasing a car. He had lots of advice and helped me all the way through
Date of experience: January 04, 2025
Reply from Concept Car Credit Ltd
Fetha was an absolute star and arranged everything and kept me updated at each step. The service was amazing thank you so much for easing a very stressful situation and merry Christmas
Date of experience: December 17, 2024
Reply from Concept Car Credit Ltd
Quick and easy service. Very happy with the communication and the car
Date of experience: January 04, 2025
Reply from Concept Car Credit Ltd
Absolutely brilliant service! Gaz went above & beyond to get me sorted. Even sent a car to my address to collect me. Lovely car.
Will definitely use again!
Date of experience: December 14, 2024
Reply from Concept Car Credit Ltd
Just had my car delivered today very happy with car.Fetha who took use through the process was totally professional from start to finish couldn’t of help more,he even got my car delivered free of charge totally went above and beyond
Would highly recommended Concept car credit will certainly use again
Date of experience: October 31, 2024
Reply from Concept Car Credit Ltd
Dealt with Kieron from start to finish, everything went smoothly, very patient with me throughout & got the car I’ve always wanted without any stress, Such great service & very helpful! Would definitely recommend!👍🏻
Date of experience: August 28, 2024
Reply from Concept Car Credit Ltd
Fetha was amazing from start to finish. Helped me find the perfect car very quickly. Was very welcoming when collecting the car too. Thank you!
Date of experience: December 17, 2024
Reply from Concept Car Credit Ltd
I had a great experience with these guys, Kieron in particular! Was very helpful, found me the perfect car for my specific needs and wasn’t a single bit pushy! Very thankful for the help and experience. Will definitely be back next time!
Date of experience: November 08, 2024
Reply from Concept Car Credit Ltd
Absolutely fantastic support and communication from Becki got it all done in one day and even got the car delivered the next day. Would highly recommend these looking at getting a car
Date of experience: November 20, 2024
Reply from Concept Car Credit Ltd
The ease of communication throughout was excellent kieron was super helpful
Date of experience: January 08, 2025
Reply from Concept Car Credit Ltd
Gaz made everything go smoothly from start to finish very friendly and patient with me this is the second car we have bought of gaz and would highly recommend aswell thankyou again.
Date of experience: November 11, 2024
Reply from Concept Car Credit Ltd
Concept car credit are an excellent company. My husband has just driven away from there today in his new car and was a very happy chappy. Keiran was fantastic and did everything he could to help. He was friendly, professional and approachable. He kept us informed with everything that was going on. I'd reccomend him to anyone. Thanks again Keiran. :)
Date of experience: September 26, 2024
Reply from Concept Car Credit Ltd
Keiron looked after me and went above and beyond. I left very happy with my purchase and confident I had made the right choice. Thank you
Date of experience: December 20, 2024
Reply from Concept Car Credit Ltd