10/10 customer service
Melanie was amazing! I had some issues with receiving my package from the courier, and also not being able to communicate with them. Melanie was extremely communicative with me, despite it being over the Xmas and new year period. She worked so diligently to try and figure out where my package was. Unfortunately, I did not hear back from the courier and my order seems to be lost. But Melanie organised another order to be sent to me instead! She was fantastic!
Date of experience: January 04, 2025
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