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Check engine light
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Engine oil light diagnosis
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Review Highlights
“Gary is FAIR, HONEST and TRULY CARES about his customers.” in 3 reviews
“When my battery went out a few weeks later, they arrived to tow my car within minutes and installed a new battery for free as a previous, loyal customer.” in 2 reviews
“This is my go to autp repair place.” in 2 reviews
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About the Business
Business owner information
Gary T.
Certified Import and Domestic Auto Repair. Wrecker Service. Student discount offered. Tune-up, brakes,
cv axles, alignment, timing belt, water pump, shocks, struts, head gasket repair, transmission flush,
battery, alternator, starter, rack & pinion. AAA Texas Approved Auto Repair. Repair Pal Certified. BBB…
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- Margaret D.Lubbock, TX64130Aug 9, 2024
Every time I have been there I have been treated with kindness and respect and have gotten my car serviced quickly and professionally. Plus they gave me a ride home when I couldn't find one. I highly recommend Gary's.
Helpful 0Thanks 0Love this 0Oh no 0 - Abigail W.Northwest Dallas, Dallas, TX43109Sep 17, 2023
Gary and his team are spectacular! My boyfriend brought in his 4Runner to do a routine walk through & Gary and his team were so knowledgeable and were able to give my boyfriend a good peace of mind to know what was wrong with his car. As somebody new to town, I know for sure that Gary's is the place to go to for any service needing to be done! They are the best!!
Helpful 0Thanks 0Love this 0Oh no 0 - James K.Baytown, TX010Apr 30, 2024
My daughter took her car in because her A/C wasn't cooling. After taking most of the day to diagnose, she was told the compressor was bad. She was quoted a price of a little over $2500. I called other places for price comparison and everywhere was much cheaper. Some over half the price for the same work. I called and spoke with Johnathon after having 5 other estimates and he started the conversation with strange, sympathetic comment about my teenage daughter. He then proceeded to explain to me how bad her car a/c was and tried to add unneeded work. I told him that the price he quoted was double what others had given me. He accused the others of not changing all necessary parts that they would be changing. I informed him that the others explained in same detail what all was needed. I asked him what he would say if one of his family members went to a shop and were treated this way as far as taking advantage of a college kid away from their parents. He said she could come pick up her car and pay the $172 diagnostic fee. He gave her a $20 "student discount" which is why we initially chose Gary's. Her car was fixed the next day, compressor and everything along with a new serpentine belt for $1000.
Taking advantage of college kids, ESPECIALLY girls infuriates me. I would not recommend this place just for this reason.Helpful 0Thanks 0Love this 0Oh no 0 - Astar F.San Francisco, CA010Mar 23, 2024
Amazing real customer service. No over quoting. No over pricing. Honest. Family men who take care of their community.
Helpful 0Thanks 0Love this 0Oh no 0 - Lori P.Lubbock, TX4683Jul 1, 2022
We need more Gary's in this world.
This is my go to autp repair place.Honest , reasonable,quick and respectful.Helpful 0Thanks 0Love this 0Oh no 0 - C H.Lubbock, TX040Apr 14, 2023
My Honda maintenance code recently indicated that I needed to replace the 8 spark plugs in my little 4-cylinder hybrid. I called up Gary's to make an appointment and they told me to bring it in whenever I could. I was able to get it to them this morning. They replaced my spark plugs for a very fair price (and much less than a dealership would charge). And for the past several thousand miles I had been experiencing some very peculiar issues with my radio. Those have gone away completely now and my radio is working like it should once again. I will be getting Gary's to handle my brakes (still original at 210,000 miles) and any other work that needs done under the car soon.
Helpful 0Thanks 0Love this 0Oh no 0 - Alan H.Columbia Falls, MT072Oct 7, 2021
I went in with my car because it was driving funny, I just did some work on it but couldn't figure out what was wrong. They told me that my BRAND NEW balljoint was bad and needed to be replaced. It's been months and no problems with it. These guys are just trying to scam you.
Helpful 1Thanks 1Love this 0Oh no 1Business owner information
Gary T.
Oct 11, 2021
Alan, when were you in my shop ? I'd like to research what went wrong. We purchased a new state of the art alignment machine & alignment lift in December 2020. Our alignment technician is top notch. I can't see us reporting to you that you had loose parts just to make a sale. I've been in business over 20 years and pay every employee a nice salary just for that purpose. We don't fabricate problems ! I'd sure like to talk to you and see when you came in and what vehicle you have so I could investigate this. 806-785-2953 Thanks Gary !
- Heather T.Peccole Ranch, Las Vegas, NV01517Sep 1, 2020
Gary and his crew were phenomenal! I was traveling through Lubbock, from Las Vegas to Austin. We had been on the road for 3 days already and about to start our 4th and final day of driving.
I needed some help with an automatic window motor issue that I had experienced before. Gary got me in the queue super fast so that I could get back on the road. He is a genuinely friendly human. And he gave me way more than just a fair price since the work wasn't quite as involved as we had originally anticipated. Since I am moving and don't have a job lined up yet, every penny really counts and Gary helped me out more than he could ever know.
Can I also just mention this is the cleanest auto shop I've ever been in? The bathroom was remarkably clean and tidy. And his hospitality was on point. A cute and private little waiting room with comfy seats, coffee, Wi-Fi, TV, magazines, and lots of interesting auto collector stuff to look at. This was a very enjoyable experience!Helpful 0Thanks 0Love this 0Oh no 0 - Charles C.Colorado Springs, CO01616Feb 23, 2021
Gary & John provided great and reasonable service! I dropped off my car off when it had started making a loud rattling sound that it had never made before. I stopped by just before close and they had it ready first thing the next morning. They were very transparent and communicated to me that the only issue was a loose heat shield and the repair was covered by the diagnostic cost. Overall, great experience and great people! Definitely recommended them!
Helpful 1Thanks 0Love this 0Oh no 0 - Steve H.Las Vegas, NV0140Aug 17, 2018
Have had 2 great experiences getting Honda Civic repaired here. First auto zone told me my alternator needs to be replaced. It turned out to be the battery saving me a few hundred. If the shop was not honest they could have changed alternator and that's what I was expecting.
Second time after getting tires brakes changed Gary called a few days later telling me he was able to salvage some parts that earned me back $105. He could have kept it but he went out of his way to be honest. How can I not do business with capable honest people. Has earned my business and as a former mechanic I considered myself very picky when selecting a repair shop.Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Gary T.
Aug 22, 2018
Thank you Steve for the great review. We appreciate your business !
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