Are you an existing customer? Log in now to access our helpdesk and documentation.

Customer Support

Welcome to Beta Robots Support! We are committed to providing the best support
experience possible for our customer. On this page, you will find information about
our support plans, as well as access to our helpdesk and documentation

SUPPORT PLANS

For those who aren’t customers yet, we offer comprehensive support plans to fit your needs. Choose the one that’s right for you and get started on your journey to success with Beta Robots.

Factory Acceptance Test

Beta Robots offers a comprehensive Factory Acceptance Test (FAT) to ensure your Autonomous Mobile Robots (AMRs) are ready for deployment. With our decade-long expertise in AMR design and construction, we provide both remote and on-site support tailored to your needs.

Site Acceptance Test

The Site Acceptance Test (SAT) by Beta Robots is designed to validate the performance of your AMRs in their operational environment. With our unique 4-step process, from feasibility study to deployment, we ensure that your robots are not just functional but optimized for their specific tasks.

HELPDESK AND DOCUMENTATION

As a Beta Customer, you have access to our helpdesk and documentation. The helpdesk is a ticketing system that allows you to submit support requests and track their status. Our documentation includes user manuals, technical guides, and FAQs Please log in to access the helpdesk and documentation or Contact Us