The BMS team members are ALL a great support. They have a good eye for detail and they always make sure I am made aware of any missing item or items that need to be repaired. It's been a pleasure working with you guys!
Mariel Tejada, Verizon Media
I have worked alongside BMS at our properties at 373 and 381 Park Avenue South for a decade. I have been struck by their consistency and reliability over time. They are a valued partner whose professionalism, attention to detail and strong customer service are a constant.
Avi Itzikowitz, Director of Operations, Atco Properties
In 2016 we briefly switched to a lower cost guard service, and in less than a year we had switched back to GMSC [BMS’s security division]. Ours is a 2 million square foot Class A property with high service level expectations. GMSC staff at all levels is professional and reliable. We have been impressed with their flexibility and willingness to customize their protocol to meet our requirements.
Andrew Toland, Cushman & Wakefield
Since we hired BMS there has been a consistent improvement in the cleanliness of our buildings, the level of communication, and the overall quality of service.
Sean Davis, Westdale Properties
You cannot find pleasant, conscientious employees like [our team] by the dozen. They are AMAZING.
Deenea Shephard, NYU School of Medicine
[Our] Project Manager and his team consistently perform outstanding work. Building maintenance is often a challenge. However, [he] and team are customer focused, professional, and always courteous. This is extremely important to [my company] and to me personally. They represent BMS, LLC well!
Lynn Wilson, Fluor Corporation
We have seen a high frequency of in person drop-in visits and phone calls from the BMS staff, as opposed to emails. We like knowing they are present to survey staff accountability and cleanliness of buildings.
Washington D.C. client
I have been through janitorial transitions before and it is one of the most difficult vendors to transition. The BMS transition was seamless and thorough.
Washington D.C. client
We were pleased with BMS’s unique approach of providing detailed quality control inspections, including pictures, both before and after the start of service.
Washington D.C. client
We have been very pleased with your entire team’s attention to detail and communication…
Washington D.C. client