InvoCare Limited provides funeral, cemetery, crematoria, and related services in Australia, New Zealand, and Singapore. The company operates approximately 290 funeral home locations, and 17 cemeteries and crematoria that offers burial, memorial parks, and cremation services. It also offers pet cremation services under the Patch & Purr, Pets in Peace, Family Pet Care, and the Lanswood and Edenhill brands; and LifeArt coffins. In addition, the company operates MyGriefAssist, an online grief resource website; and MyMemorial, a website that provides range of cremation and burial memorial options. Further, it offers digital funeral services under the Funeral Planner brand name; and Guardian Plan, a prepaid funeral plan. InvoCare Limited was incorporated in 2001 and is headquartered in North Sydney, Australia.
History
The InvoCare story began in 1920 when Edward Benjamin established his own funeral business in Chippendale, NSW. The company was acquired by a publicly-listed Australian company Bensells in 1960 and was renamed InvoCare. Over the years, InvoCare has grown to be a leading funeral service provider across the world. The company was rebranded as InvoCare Limited in 2007 and listed on the Australian Stock Exchange.
Mission
Our mission is simple - to help people to mark, remember and celebrate a life lived. We provide the necessary support to families during one of the most difficult times. Our service is designed to create a ceremony that best reflects the life and memories of the individual.
Vision
At InvoCare, we strive to create an environment that encourages support and understanding in a dignified and credible manner. Our vision is to continue leading the funeral service industry - with a commitment to excellent service and care.
Key Team
Ms. Amanda Tober (Group Exec. of HR)
Mr. Phillip Friery BBus, C.A., CA (Advisor)
Mr. Graeme Rhind (Chairman of New Zealand)
Ms. Victoria Doidge (Chief Customer Officer)
Ms. Grace Westdorp (Exec. Gen. Mang. of Health, Safety & Sustainability)
Recognition and Awards
InvoCare is honoured to have received numerous awards over the years, including the National Funeral Directors Association Award in 2019, the ABIA Funeral Directors of the Year Award in 2020, and the Australian Funeral Directors Association Award in 2021.