Great service and easy to roll out, the stuff is so helpful, Great thanks to Milan, he made our roll out easy.
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
Not only was Acrobits support team responsive, detail oriented and knowledgeable but the sales engineering group was very helpful while we explored the offering for our use case.
Solid service and product delivery.
My 5 start rating is for Alejandro Carrasquero. Over the past 6 months, he has supported me and my Dir/TechOps as we evaluated Cloud Softphone as a replacement for Bria and Zoiper. Alejandro guided us through the application process, explaining all of the features and how they worked.
Another important requirement in addition to calling was the ability to integrate our texting platform with Cloud SF. When we were initially unable to get things to work, Alejandro figured out what the problem was and we were able to get everything working.
As a result of Alejandro's hard work over six months, we are now a happy reseller of Cloud SF to our family of 100+ MSPs with 5,000 customers!
We used the Cloud Softphone generic app, and they make it so easy to get going. It doesn't cost anything to get started and you can have a functional softphone (with limitations) within a few minutes. The app is pretty, very customizable, and has Busy Lamp Field capability. The BLF ability makes it a complete drop-in replacement for desk phones. End users are really loving this.
The pricing for their generic softphone is reasonable. Eventually a full white label app might make sense, but not quite yet.
Company details
Information provided by various external sources
Acrobits is a privately owned software development company creating VoIP Clients for mobile platforms, based in Prague, Czech Republic.
Contact info
Jindřišská 24, 110 00, Prague, Czech Republic
- +420 212 245 697
- sales@acrobits.net
- acrobits.net
Great service and easy to roll out
Great service and easy to roll out, the stuff is so helpful, Great thanks to Milan, he made our roll out easy.
Date of experience: October 08, 2024
Reply from Acrobits
Not only was Acrobits support team…
Not only was Acrobits support team responsive, detail oriented and knowledgeable but the sales engineering group was very helpful while we explored the offering for our use case.
Solid service and product delivery.
Date of experience: October 30, 2024
Reply from Acrobits
Great service, great communication.
Fantastic pre-sales consultant, very helpful to make the purchase decision. Fast and transparent support. Overaly very pleasant experience, would recommend. Well written and up-to-date developer docs.
Date of experience: August 29, 2024
Reply from Acrobits
My favorite mobile app we’ve used with…
My favorite mobile app we’ve used with our PBX. Easiest and most feature rich and priced well. As well as great support.
Date of experience: August 13, 2024
Reply from Acrobits
Exceptional Software and Outstanding Support
Acrobits is exceptional in every way. The platform and the software are incredibly well-structured, reliable, and offers a top-notch VoIP experience. However, what truly sets Acrobits apart is the remarkable support, especially from Milan, which is the Senior International Presales Engineer.
Milan is not only a highly skilled engineer but also an amazingly dedicated and flexible professional with extensive experience. His clever approach to problem-solving and commitment to customer satisfaction are truly impressive. Milan exemplifies how great people make successful companies.
Thank you, Milan, and the Acrobits team, for your outstanding work and support!
Date of experience: July 31, 2024
Reply from Acrobits
My company has been using Acrobits's…
My company has been using Acrobits's white label product as our primary softphone client for years, and we've had an overall great experience. If you're in the market for a reliable softphone client that's easy to set up with a clean, intuitive UX, Acrobits is a great choice. The onboarding process was straightforward, and their team was very available every step of the way if we had any questions.
I also have nothing but wonderful things to say about their Senior Customer Success Manager Engineer, Alejandro Carrasquero. He's been a pleasure to work with and is always very thoughtful in providing us with the helpful solutions we need for accomplishing our vision.
Date of experience: July 08, 2024
Reply from Acrobits
Best Softphone App in the market
The made one of the best softphone in the market for a reasonable price and amazing support.
Date of experience: April 19, 2024
Reply from Acrobits
Easy Onboarding
Easy Onboarding, and great support from the support team.
Date of experience: June 10, 2024
Reply from Acrobits
Onboarding process was simple and…
Onboarding process was simple and thoroughly explained. Great product!
Date of experience: June 19, 2024
Reply from Acrobits
Really good product
Really good product, very reliable and works well for our customers
Date of experience: April 01, 2024
Reply from Acrobits
A++++++
Really good product, very reliable and works well for our customers
Date of experience: April 11, 2024
Reply from Acrobits
My 5 start rating is for Alejandro…
My 5 start rating is for Alejandro Carrasquero. Over the past 6 months, he has supported me and my Dir/TechOps as we evaluated Cloud Softphone as a replacement for Bria and Zoiper. Alejandro guided us through the application process, explaining all of the features and how they worked.
Another important requirement in addition to calling was the ability to integrate our texting platform with Cloud SF. When we were initially unable to get things to work, Alejandro figured out what the problem was and we were able to get everything working.
As a result of Alejandro's hard work over six months, we are now a happy reseller of Cloud SF to our family of 100+ MSPs with 5,000 customers!
Date of experience: March 27, 2024
Reply from Acrobits
Great quality, reliable and user friendly
The app is very user-friendly and easy to you.
There are many premium features that you can customize.
The quality of the call is cluster clean, never faced any issues.
Date of experience: January 23, 2024
Reply from Acrobits
The product is excellent
The product is excellent, it works well on both iOS and Android, but that's not what makes the difference. The difference has been made by the availability, courtesy, professionalism, and efficiency of all the people I had to interact with.
Date of experience: January 26, 2024
Reply from Acrobits
Works like a charm
From the very beginning till the release, Acrobits solution works like a charm. Documentation and available support is very professional. We were able to release our white label iOS and Android app within a few weeks. (implementing our own Autoprovisioning)
The support from Acrobits stuff was always very responsive and helpful.
Date of experience: January 17, 2024
Reply from Acrobits
We're starting using the white label…
We're starting using the white label product in our company, for Android and iOS. So far? Works like a charm. Really a recommended product if a company already has a pbx either onprem or cloud, and wants to add clients for mobility workforce.
Date of experience: December 29, 2023
Reply from Acrobits
Fantastic
The support has been fantastic and very patient to work with.
Date of experience: December 28, 2023
Reply from Acrobits
Acrobits did a good job supporting us
Acrobits did a good job supporting us. While their documentation could use some improvement, they were able to work directly with our Mobile Development team to help us implement a high quality application for our customers. We appreciate their attentiveness and follow through.
Date of experience: December 12, 2023
Reply from Acrobits
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people write reviews about real companies.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.