Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars

Great service and easy to roll out, the stuff is so helpful, Great thanks to Milan, he made our roll out easy.

Rated 5 out of 5 stars

Not only was Acrobits support team responsive, detail oriented and knowledgeable but the sales engineering group was very helpful while we explored the offering for our use case.

Solid service and
product delivery.

Rated 5 out of 5 stars

My 5 start rating is for Alejandro Carrasquero. Over the past 6 months, he has supported me and my Dir/TechOps as we evaluated Cloud Softphone as a replacement for Bria and Zoiper. Alejandro guided us through the application process, explaining all of the features and how they worked.

Another important requirement in addition to calling was the ability to integrate our texting platform with Cloud SF. When we were initially unable to get things to work, Alejandro figured out what the problem was and we were able to get everything working.

As a result of Alejandro's hard work over six months, we are now a happy reseller of Cloud SF to our family of 100+ MSPs with 5,000 customers!

Rated 5 out of 5 stars

We used the Cloud Softphone generic app, and they make it so easy to get going. It doesn't cost anything to get started and you can have a functional softphone (with limitations) within a few minutes. The app is pretty, very customizable, and has Busy Lamp Field capability. The BLF ability makes it a complete drop-in replacement for desk phones. End users are really loving this.

The pricing for their generic softphone is reasonable. Eventually a full white label app might make sense, but not quite yet.


Company details

  1. Telecommunications Service Provider

Information provided by various external sources

Acrobits is a privately owned software development company creating VoIP Clients for mobile platforms, based in Prague, Czech Republic.

Contact info


Rated 5 out of 5 stars

Great service and easy to roll out

Great service and easy to roll out, the stuff is so helpful, Great thanks to Milan, he made our roll out easy.

Date of experience: October 08, 2024

Acrobits logo

Reply from Acrobits

Milan rocks! Thanks for the awesome feedback. We're glad we could help make things smooth for you.

Rated 5 out of 5 stars
Verified

Not only was Acrobits support team…

Not only was Acrobits support team responsive, detail oriented and knowledgeable but the sales engineering group was very helpful while we explored the offering for our use case.

Solid service and product delivery.

Date of experience: October 30, 2024

Acrobits logo

Reply from Acrobits

Thanks so much for your detailed feedback! We're delighted to hear about the positive experience you had with our team.

Rated 5 out of 5 stars
Verified

Great service, great communication.

Fantastic pre-sales consultant, very helpful to make the purchase decision. Fast and transparent support. Overaly very pleasant experience, would recommend. Well written and up-to-date developer docs.

Date of experience: August 29, 2024

Acrobits logo

Reply from Acrobits

We are thrilled to receive such positive feedback. Our goal has always been to provide an exceptional experience for our customers. Your words motivate us to keep improving and maintaining our high standards. Thank you for recommending us; we deeply value your trust and look forward to continuing to exceed your expectations in the future.

Rated 5 out of 5 stars

My favorite mobile app we’ve used with…

My favorite mobile app we’ve used with our PBX. Easiest and most feature rich and priced well. As well as great support.

Date of experience: August 13, 2024

Acrobits logo

Reply from Acrobits

Alex, thanks for the awesome review! Happy to hear our support has been great for you!

Rated 5 out of 5 stars
Verified

Exceptional Software and Outstanding Support

Acrobits is exceptional in every way. The platform and the software are incredibly well-structured, reliable, and offers a top-notch VoIP experience. However, what truly sets Acrobits apart is the remarkable support, especially from Milan, which is the Senior International Presales Engineer.

Milan is not only a highly skilled engineer but also an amazingly dedicated and flexible professional with extensive experience. His clever approach to problem-solving and commitment to customer satisfaction are truly impressive. Milan exemplifies how great people make successful companies.

Thank you, Milan, and the Acrobits team, for your outstanding work and support!

Date of experience: July 31, 2024

Acrobits logo

Reply from Acrobits

Antonio, thank you for your wonderful feedback! We're thrilled that you're satisfied with our VoIP solution and appreciate your kind words about our team. We'll keep striving to exceed your expectations!

Rated 5 out of 5 stars

My company has been using Acrobits's…

My company has been using Acrobits's white label product as our primary softphone client for years, and we've had an overall great experience. If you're in the market for a reliable softphone client that's easy to set up with a clean, intuitive UX, Acrobits is a great choice. The onboarding process was straightforward, and their team was very available every step of the way if we had any questions.

I also have nothing but wonderful things to say about their Senior Customer Success Manager Engineer, Alejandro Carrasquero. He's been a pleasure to work with and is always very thoughtful in providing us with the helpful solutions we need for accomplishing our vision.

Date of experience: July 08, 2024

Acrobits logo

Reply from Acrobits

Joanna, thank you so much for your positive review! We're thrilled to hear that Acrobits has been a reliable for your company. It's great to hear that Alejandro has provided valuable support.

We truly appreciate your kind words and are excited to keep contributing to your success!

Rated 5 out of 5 stars

Best Softphone App in the market

The made one of the best softphone in the market for a reasonable price and amazing support.

Date of experience: April 19, 2024

Acrobits logo

Reply from Acrobits

Juan, thank you for your fantastic review! We're delighted you're enjoying our App and appreciate our support. Your feedback means a lot to us and drives us to keep improving.

Rated 5 out of 5 stars

Easy Onboarding

Easy Onboarding, and great support from the support team.

Date of experience: June 10, 2024

Acrobits logo

Reply from Acrobits

Thank you for sharing your experience. We strive to make things easy for our users and provide top-notch support. Your positive feedback is valued.

Rated 5 out of 5 stars
Verified

Onboarding process was simple and…

Onboarding process was simple and thoroughly explained. Great product!

Date of experience: June 19, 2024

Acrobits logo

Reply from Acrobits

Claudio, thanks for the feedback! We're glad you found the onboarding process easy to follow and that you're enjoying the product. Your positive experience means a lot to us.

Rated 5 out of 5 stars
Verified

Great in detail

Every detail is solved!

Date of experience: May 31, 2024

Acrobits logo

Reply from Acrobits

Thanks for the positive feedback! We're glad you noticed the effort we put into every detail. If you have any further comments or suggestions, feel free to share them with us.

Rated 5 out of 5 stars

Really good product

Really good product, very reliable and works well for our customers

Date of experience: April 01, 2024

Acrobits logo

Reply from Acrobits


Mohamad, thanks a lot for the positive review! We're thrilled to hear our product is working well for your customers. If you ever need anything, just let us know. We're here to help!

Rated 5 out of 5 stars

A++++++

Really good product, very reliable and works well for our customers

Date of experience: April 11, 2024

Acrobits logo

Reply from Acrobits


We're thrilled to hear that you're happy with the App! Thank you for your support and for choosing us to meet your needs. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars
Verified

My 5 start rating is for Alejandro…

My 5 start rating is for Alejandro Carrasquero. Over the past 6 months, he has supported me and my Dir/TechOps as we evaluated Cloud Softphone as a replacement for Bria and Zoiper. Alejandro guided us through the application process, explaining all of the features and how they worked.

Another important requirement in addition to calling was the ability to integrate our texting platform with Cloud SF. When we were initially unable to get things to work, Alejandro figured out what the problem was and we were able to get everything working.

As a result of Alejandro's hard work over six months, we are now a happy reseller of Cloud SF to our family of 100+ MSPs with 5,000 customers!

Date of experience: March 27, 2024

Acrobits logo

Reply from Acrobits

Thank you so much for your fantastic review! We are delighted that Alejandro has been able to help you through this transition process and look forward to continuing to support your success.

Rated 5 out of 5 stars

Great product!

Date of experience: August 10, 2023

Acrobits logo

Reply from Acrobits

Fred, we're thrilled you loved it! Thanks for choosing our App!

Rated 5 out of 5 stars

Great quality, reliable and user friendly

The app is very user-friendly and easy to you.
There are many premium features that you can customize.
The quality of the call is cluster clean, never faced any issues.

Date of experience: January 23, 2024

Acrobits logo

Reply from Acrobits

Thanks for your review! We're thrilled to hear you're enjoying our app. We're here to provide the best experience possible and always available if you need assistance!

Rated 5 out of 5 stars

The product is excellent

The product is excellent, it works well on both iOS and Android, but that's not what makes the difference. The difference has been made by the availability, courtesy, professionalism, and efficiency of all the people I had to interact with.

Date of experience: January 26, 2024

Acrobits logo

Reply from Acrobits

Thank you for your positive review! We're glad our product and team met your expectations.Your feedback truly inspires us to continue delivering exceptional service. If you ever have more questions or need assistance, feel free to reach out. We appreciate your choice and value your feedback!

Rated 5 out of 5 stars

Works like a charm

From the very beginning till the release, Acrobits solution works like a charm. Documentation and available support is very professional. We were able to release our white label iOS and Android app within a few weeks. (implementing our own Autoprovisioning)
The support from Acrobits stuff was always very responsive and helpful.

Date of experience: January 17, 2024

Acrobits logo

Reply from Acrobits

Christian, thank you! We're thrilled that Acrobits worked smoothly for your white label app, and we appreciate your positive comments about our documentation and support. If you need anything else, we're here to help!

Rated 5 out of 5 stars
Verified

We're starting using the white label…

We're starting using the white label product in our company, for Android and iOS. So far? Works like a charm. Really a recommended product if a company already has a pbx either onprem or cloud, and wants to add clients for mobility workforce.

Date of experience: December 29, 2023

Acrobits logo

Reply from Acrobits

Thank you for sharing your positive experience with our white label product! We're delighted to hear that it's working well for your company's mobility needs. If you have any further feedback or suggestions, feel free to let us know. We appreciate your recommendation!

Rated 5 out of 5 stars
Verified

Fantastic

The support has been fantastic and very patient to work with.

Date of experience: December 28, 2023

Acrobits logo

Reply from Acrobits


Wendi, thank you for your kind words! We appreciate your choosing us and taking the time to share your positive experience!

Rated 5 out of 5 stars
Invited

Acrobits did a good job supporting us

Acrobits did a good job supporting us. While their documentation could use some improvement, they were able to work directly with our Mobile Development team to help us implement a high quality application for our customers. We appreciate their attentiveness and follow through.

Date of experience: December 12, 2023

Acrobits logo

Reply from Acrobits

Julian, thanks for your positive feedback! We're glad to have supported your Mobile Development team. Your comments about our attentiveness and follow-through mean a lot.

Looking forward to continuing our collaboration.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people write reviews about real companies.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look