Create. Succeed. Master.
CSM Synergy provides businesses with tailored solutions in Sales & Marketing, Systems and Processes, Conflict Resolution, and Leadership Growth, serving as a fractional part of your team.
Success is born from a clear plan, precise implementation, and mastery over every aspect of your business. We are committed to help you Create a strategy that drives results, Successfully implement it, and ultimately Master the things that lead to sustainable growth.
Synergy, the core of our approach, means that the combined power of our expertise and your vision will create a greater impact than either could achieve alone.
Our Mission:
At CSM Synergy, we help construction companies grow by providing tailored systems and processes solutions, seamless integrations, and impactful sales training and leadership coaching. Through our comprehensive gap analysis assessments, we identify opportunities for improvement and implement strategies that empower construction leaders to build stronger, more efficient teams, driving sustainable growth and lasting success.
At CSM Synergy, we believe in the transformative power of collaboration and the crucial role that employees play as the cornerstone of every thriving business. Our approach goes beyond traditional consultancy by harnessing the unique strengths of your organization and combining them with our expertise in Systems and Processes, Leadership Training, Sales Training, and Conflict Resolution. This synergy creates a powerful partnership that amplifies your business's potential, driving results that are greater than the sum of our individual efforts.
We are committed to empowering business owners by fostering a synergy within their organizations, where combined employee efforts drive unparalleled growth and success. By implementing effective systems, conducting targeted training, and delivering leadership development, we help companies achieve sustainable growth and longevity. Our focus is on enabling business owners to work on their business rather than in it, ensuring they have the freedom to lead their company to new heights. Serving businesses with 10-50 employees and annual revenues between $5M and $50M, CSM Synergy is dedicated to helping you unlock your full potential through the power of synergy.
Our Process of Working with You:
Initial Discovery Call/ Meeting
We start by having a conversation with you to understand your business's unique needs, challenges, and goals. During this discussion, we’ll explore your current situation, identify pain points, and learn what you hope to achieve. This helps us gain a clear picture of how we can support you.
Assessment of Alignment
Next, we evaluate whether our expertise aligns with your specific needs. We’ll discuss relevant past experiences and success stories to ensure we can deliver the results you’re looking for. This step is about making sure that our approach, values, and goals are in sync with yours.
Defining Scope & Expectations
Once we’ve established alignment, we’ll outline what our engagement would look like. We’ll clearly define the scope of work, including the services we’ll provide, timelines, key milestones, and what you can expect from us. We’ll also ensure that we’re on the same page regarding communication and investment.
Mutual Fit Evaluation
Finally, we take a moment to reflect together. This is your opportunity to assess whether our proposed solutions resonate with your vision. We’ll discuss any concerns and make sure that both sides feel confident moving forward. If everything aligns, we’ll agree on the next steps to kick off our partnership.
About Carolyn
Carolyn Miller is a visionary leader and executive coach with over 20 years of experience. As the Founder of CSM Synergy, her dedication to empowering others and applying success-focused strategies helps individuals and teams reach their full potential and achieve their goals. Carolyn’s unique blend of personal connection and results-oriented techniques creates an atmosphere where growth and achievement flourish. Her passion for continuous improvement and innovation makes her a driving force for transformative change in both professional and personal development.
Carolyn's extensive experience in the construction industry stems from nearly two decades of transformative leadership in her brother’s construction company. Over her 18-year tenure, she played a pivotal role in driving the company’s growth, increasing annual revenue from $500,000 to $15 million by strategically entering new markets and maximizing existing ones.
She designed and implemented a strategic sales process that became a cornerstone of the company’s success, driving consistent revenue growth. Carolyn also developed and synchronized systems and processes across CRM and manufacturing databases, creating robust and seamless operational frameworks. Her expertise extended to overseeing marketing efforts, where she collaborated with external agencies and led in-house campaigns, including targeted social media, online marketing, and email initiatives. These efforts were carefully aligned with the sales process, ensuring a cohesive and effective approach to target markets.
In addition to her operational and strategic contributions, Carolyn built and led a high-performing 12-person sales team. By fostering a collaborative culture centered on shared success, she not only enhanced team dynamics but also profoundly impacted the company’s overall growth and long-term sustainability.
Carolyn is also dedicated to Employee Development, providing Growth Opportunities and fostering Collaborative Work Environments. She is a Growth Leader and Trainer of Leaders empowering them to achieve lasting personal and professional transformation. Carolyn seamlessly integrates personal development with professional success. Her work is fueled by a deep commitment to people, an unwavering focus on achieving results, and a passion for building strong connections and developing leadership skills in those she mentors.
With certifications in Leadership, Mental Health, and Coaching, Carolyn combines her strategic acumen with a passion for helping businesses and individuals reach their full potential.