- Announcements
- Release Notes
- Axiad Product Lifecycle Policy
- Axiad Version Support
- Axiad Conductor
- Cloud Deployment
- Weekly Cloud Release Notes
- Axiad Conductor October 2024 Release Notes
- Axiad Conductor July 2024 Release Notes
- Axiad Conductor April 2024 Release Notes
- Axiad Conductor November 2023 Release Notes
- Axiad Conductor September 2023 Release Notes
- Axiad Conductor August 2023 Release Notes
- Axiad Conductor July 2023 Release Notes
- Axiad Conductor May 2023 Release Notes
- Axiad Conductor April 2023 Release Notes
- Axiad Conductor March 2023 Release Notes
- Airgapped Deployment
- UCMS Limitations
- UCMS 4.19 / UP 2.14 Release Notes
- UCMS 4.17/UP 2.12 Release Notes
- UCMS 4.13/UP 2.8 Release Notes (July 2023)
- UCMS 4.12/UP 2.7 Release Notes (May 2023)
- UCMS 4.9/UP 2.4 Release Notes (March 2023)
- UCMS 4.8/UP 2.3 Release Notes (October 2022)
- UCMS 4.7/UP 2.2 Release Notes
- UCMS 4.6 Release Notes
- UCMS 4.5 Release Notes
- Non-human Identities (NHI)
- Cloud Deployment
- Axiad AirLock
- Axiad ID Mobile Application
- Axiad Portal Extension
- Axiad WebPCSC
- Axiad Conductor
- Release Notes
- Cloud Deployment Release Notes
- Weekly Cloud Release Notes
- Axiad Conductor January 2025 Release Notes
- Axiad Conductor October 2024 Release Notes
- Axiad Conductor July 2024 Release Notes
- Axiad Conductor April 2024 Release Notes
- Axiad Conductor November 2023 Release Notes
- Axiad Conductor September 2023 Release Notes
- Axiad Conductor August 2023 Release Notes
- Axiad Conductor July 2023 Release Notes
- Axiad Conductor May 2023 Release Notes
- Axiad Conductor April 2023 Release Notes
- Axiad Conductor March 2023 Release Notes
- Airgap Deployment Release Notes
- UCMS Limitations
- UCMS 4.19 / UP 2.14 Release Notes
- UCMS 4.17/UP 2.12 Release Notes
- UCMS 4.13/UP 2.8 Release Notes (July 2023)
- UCMS 4.12/UP 2.7 Release Notes (May 2023)
- UCMS 4.9/UP 2.4 Release Notes (March 2023)
- UCMS 4.8/UP 2.3 Release Notes (October 2022)
- UCMS 4.7/UP 2.2 Release Notes
- UCMS 4.6 Release Notes
- UCMS 4.5 Release Notes
- Non-human Identities (NHI)
- Cloud Deployment Release Notes
- The Unified Portal
- MyIdentities
- MyCircle
- Help Desk
- Reporting
- Unified Portal Operator Guide
- Unified Portal End User Guide
- Axiad Conductor Integration Guides
- Important Information about Axiad and Microsoft KB5014754
- Axiad Conductor SCIM Support
- Multiple Account Authentication on a Single Device
- Apple (macOS)
- ForgeRock
- Microsoft
- Active Directory
- MS CA Agent
- Entra ID
- Configure SAML in Entra ID
- Configure SCIM in Entra ID
- Set SCIM Thresholds and Failure Notifications in Entra ID
- Add / Update the objectSID SCIM Attribute in Microsoft Entra ID
- Enable Entra ID Credential Dashboard
- Install Axiad WebPCSC and the Axiad Portal Extension
- Upload Your Certificates to Entra ID
- Enable the CBA Authentication Method in Entra ID
- Intune Connector Guide
- Okta
- Ping Identity
- Venafi
- Yubico
- Thales
- Supplementary Operations
- Troubleshooting Axiad Conductor
- Axiad Conductor for Non-human Identities (NHI)
- Axiad Conductor for Airgap
- Release Notes
- Axiad Mesh
- Axiad Components
- Axiad AirLock
- Axiad ID Mobile App
- Axiad Portal Extension
- Axiad WebPCSC
- Legal & Privacy Documentation
Getting Started with Axiad Conductor
What is Axiad Conductor?
Axiad Conductor is a comprehensive, secure, and efficient authentication platform that delivers on the promise of integrated authentication orchestration. It includes a suite of features and components your organization uses to centrally manage your workforce's identity devices, including Axiad AirLock, Axiad WebPCSC, the Axiad Portal Extension, MyIdentities, MyCircle, Help Desk, Reports, and Axiad ID.
As an Operator, we recommend you familiarize yourself with the different Axiad roles available prior to getting started. We also suggest you contact your purchasing department to determine your Axiad Conductor package. so you understand what features are included in your Axiad Conductor site.
Configuration and Deployment Prerequisites
Prior to accessing the Unified Portal (the main user interface of Axiad Conductor) to manage your Axiad-issued devices, your organization must complete the required Axiad Conductor prerequisites.
Required Prerequisites | |
For Windows machines | Run the required local services for certificate-based credentials. The following services must run locally for successful smart card processing:
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For connected devices (such as YubiKeys and smart cards) |
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Optional Prerequisites | |
Axiad AirLock | For Windows users, you can deploy Axiad AirLock 2.2 to machines to enforce and control the rollout of multi-factor authentication in your environment. |
Axiad ID mobile app | You can deployAxiad ID mobile app to user mobile devices via a Universal Endpoint Management solution or a Mobile Device Management solution, or individual users can download it to their device via the App Store or Google Play Store. |
User and Device Management Options
As an Operator, inside of our Unified Portal, you have access to the Help Desk pages, where you can enroll and manage your organization's issued devices, tokens, certificates, and users. There are three Help Desk pages available to Operators. You can:
- enroll a permanent or a replacement device for a user in your organization on the Users page.
- perform bulk actions across multiple devices on the Devices page.
- connect one or more devices to your machine and use the Scanner page to view device details and manage the lifecycle of any devices that are issued via Axiad.
You also have access to all End User features and functions, such as:
- the MyIdentities page, where you can add or enroll your own identity devices and tokens, renew your certificates, reset device PINs, and more.
- the MyCircle page where, if enabled, you can assist coworkers in your circle of trust with account recovery.