zePASS.com Reviews 163

TrustScore 1.5 out of 5

1.7

Vehicles & Transportation


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Company details

  1. Vehicles & Transportation

Information provided by various external sources

Billet train et place concert pas cher : achetez et revendez vos billets de train, places de concert, de spectacles, de matchs sur zepass.com

Contact info

  • Cours Gambetta 110, 69007, Lyon, United Kingdom

  • zepass.com

Rated 2 out of 5 stars

Be very careful dealing with Zepass

Be very careful dealing with Zepass. My transaction was straight forward buying a ticket for RATM rock en seine. However Rage Against The Machine had to cancel their tour due to an injury. Trying to get a refund was where it got interesting. After months of back and forth, Zepass were unable to refund my ticket, because rock en seine had already refunded the original buyer of the ticket (who had sold it to me). Luckily, the seller of my ticket was honest checked, and indeed had been refunded by Rock en Seine, he was happy to transfer the refund to my account. Zepass refused to take responsibility, and there is an obvious flaw in their refund system if a band cancels.

Date of experience: 09 October 2022

zePASS.com logo

Reply from zePASS.com

Good morning we send you message in order to get more details to find your transaction. This refund for this event was unusual that why we need to check. Have a good day. Christelle - Customer care See Tickets France

Rated 1 out of 5 stars

Scammers - Rock en Seine

Rock en Seine claimed that this is the official platform to resell the tickets. So it did just that on August 6. Finally, on September 12 I was asked to submit my banking details. And then I waited. And waited some more. Many days and unsuccessful tries to contact Zepass customer support - I didn't receive my money and they are ignoring my inquires.
AVOID AT ALL COSTS!

Date of experience: 21 November 2022

Rated 1 out of 5 stars

Not trustworthy

I sold a Rock en Seine ticket on the 21 August, and requested my payment on the 7 September. More than one month later, the money still hasn't been transferred to my bank account. ZePASS doesn't answer my inquiries, neither by mail or the web form. Not trustworthy.

Date of experience: 11 October 2022

Rated 1 out of 5 stars

Got scammed for Rock en seine tickets

Seems like its a scam platform, which unfortunately, officially was suggested as a resale platform from rock en seine itself.
Tickets got sold but balance always showed 0. No further information. They have never asked for IBAN or any other bank details. Customer support page doesn’t even exist.
Platform dedicated especially for tickets resale of rock en seine isn’t reachable anymore!

Date of experience: 16 August 2022

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