Improvity Medical Support & Training

We are proud of our excellence in customer service, training and support. We listen to our customer's needs and make every effort possible to ensure you are happy with our products. In fact, our customers drive many of the features available in the Improvity Medical product series. Support services personnel are available during normal business hours and have access to a 24-hour alert system. Please choose from one of the support options below:

Support by Phone, Web or Email

• › Complete our short web form
• › Or, send an email to support@improvity.com. Most emails are answered within 24-hours

Video Training

Want to get started with valuable training videos for Improvity Medical? Look no further. We want you to become an expert at using our software, and learning how to manage your medical practice through Improvity Medical is a great place to start!

• › View Training Videos

Software Training

Improvity Medical partners with GotoMeeting for online training sessions with up to 25 participants. Training can be done at a single workstation at your facility, or users can login at their own workstations and conference with the trainer. A typical session lasts about 1-hour, and a minimum of two sessions will be required to efficiently use Improvity Medical. Additional training is available at your request.

Support by Web Request

Although Improvity Medical offers an integrated support ticket system within the application, our knowledgeable customer support staff will promptly handle each web request, and email or call you with a solution. Comments are required.