2024 #ITBDWrapped! 🌟 We’re leading the wave of change in the MSP channel. From global expansion, and digital transformation to bagging multiple awards and accolades, 2024 has been nothing short of transformational. Here is all that went down in 2024: ▪️ We moved into our first ITBD-owned building, opened new offices in Delhi & Philippines, and welcomed 490+ new team members! ▪️ITBD is recognized as a CRN Tech Elite 250 by the Channel Company! But wait, there’s more! Kam Kaila was also recognized as a CRN Power 100 leader – a testament to her incredible leadership! ▪️Sunny Kaila unveils his bestselling book - “Building Winning Global Teams” & his powerful TEDx talk that inspired us on forging relationships and reaping the benefits of collaboration. ▪️Successfully hosted 400+ distinguished MSP leaders – a celebration of community and shared actionable insights to set you apart. ▪️Unveiled Custom Rewards, Group Meetings, Halo PSA, and Public APIs – game-changing features that empower MSPs like never before. ▪️Achieved 20% website growth, boosted 11k+ LinkedIn followers, and witnessed a whopping 298% community boom on YouTube – the world is taking notice! ▪️And many more! Sharing a glimpse of a little piece of heart with you all! https://lnkd.in/dn5WiK_q This journey wouldn't have been possible without your unwavering support. Thank you for being an integral part of our success. Let's achieve even greater heights together in 2025! #2024throwback #memories #throwback #ITBD Sunny Kaila | Javid Khan | Matt Mills | Natalie McKenzie | Ryan Bailey | Vikram Kanitkar | Jim Turner | Ketan Patel | Rita Hayre | Sandy Linville, PhD | Kyle Van Vlack
IT BY DESIGN
IT Services and IT Consulting
Jersey City, New Jersey 50,150 followers
Our talent solution options are built for MSPs by an MSP | MSP Staffing | NOC | RMM Admin | Helpdesk | Pro Services
About us
Imagine the impact of always having the right people at the right time. With our talent solutions, you have immediate access to the experienced, MSP-focused technical resources you need to profit and scale. Our staffing and outsourced support solutions will solve your talent problems permanently. We offer MSP staffing, outsourced NOC, RMM virtual admin, Helpdesk, and Professional Services—all the talent you need to scale your business, improve profitability and succeed. ◆ If you need dedicated staffing—technical or business admin—we have your back. ◆ Have you decided that providing NOC or helpdesk isn’t the best use of your tech talent? Let us save the day. ◆ Is your RMM tool driving you crazy? We can totally fix that. Why Work With ITBD? For nearly two decades, we have been building ITBD with a strong sense of community firmly rooted in our principles and values. We have grown steadily over the years by taking care of our team as if they are family. That’s because loyalty lies at the heart of who we are and how we guide our business. That is one of the reasons we remain privately held—it allows us to always make the decision that is best for our partners and our community. When we say “Built for an MSP, by an MSP,” we are talking about having a partner that understands you, your team, and your customer—and can deliver accountability, reliability, and security – that’s the MSP Way. Need more reasons? ◆ Three state-of-the-art, fully compliant, secure office facilities in New Jersey and India ◆ More than 100+ years of shared MSP experience among the leadership ◆ Fully insured and unparalleled customer data integrity ◆ Easy-swap flexibility: As your MSP needs evolve, your engineering solution can as well ◆ 30-day money-back guarantee ◆ Tech leads and career planning to provide growth plans for your team member ◆ Ability to mix and match services to build a custom solution perfec for your MSP needs ◆ Co-managed asset is invoiced corp-to-corp
- Website
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https://www.itbd.net/
External link for IT BY DESIGN
- Industry
- IT Services and IT Consulting
- Company size
- 201-500 employees
- Headquarters
- Jersey City, New Jersey
- Type
- Privately Held
- Founded
- 2003
- Specialties
- Implementations & Upgrades, Virtualization, Cloud Computing & DR/BC, Exchange & SharePoint, Engineering Support , and 24x7 Monitoring, Maintenance, & Support
Locations
Employees at IT BY DESIGN
Updates
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Struggling to provide consistent, reliable support for your clients? You’re not alone. Finding skilled technical talent for 24/7 helpdesk service is challenging. Let's explore smarter solutions that save your MSP time, money, and enhance client satisfaction. Ready to optimize your helpdesk support? Contact us today to discover cost-effective solutions that drive MSP success: https://hubs.ly/Q02X9ycj0 #MSPSupport #Helpdesk #MSPSuccess #ITSupport #CustomerSatisfaction #24x7Support #ITByDesign Sunny Kaila | Javid Khan | Matt Mills | Natalie McKenzie | Ryan Bailey | Vikram Kanitkar | Jim Turner | Ketan Patel | Rita Hayre | Sandy Linville, PhD | Kyle Van Vlack
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IT BY DESIGN reposted this
Do your employees feel truly recognized? This week’s Teaching Tuesday dives into how a strong rewards & recognition program can be a game-changer for employee engagement and retention. Studies show that employees who receive authentic recognition are 5x more likely to see a clear path for growth, leading to higher satisfaction and performance. Let’s build a culture of recognition that fuels growth and success! Read more to discover how to implement effective recognition programs for your team: https://hubs.ly/Q031sSR-0 #TeachingTuesday #EmployeeEngagement #Recognition #MSP #Leadership #Growth
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Looking for top-tier engineers who can seamlessly integrate into your team and enhance your projects? Our skilled professionals, trained in the MSP Way, are ready to support your growth and innovation. Discover how they can make a difference today: https://hubs.ly/Q02RdYlv0 #ITByDesign #Talent #MSP #ITBD #TechSolutions #ITExperts Sunny Kaila | Javid Khan | Matt Mills | Natalie McKenzie | Ryan Bailey | Vikram Kanitkar | Jim Turner | Ketan Patel | Rita Hayre | Sandy Linville, PhD | Kyle Van Vlack
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In our recent Life By Design session, Trevor Blondeel, PCC explored the science of positive emotions and their impact on our mindset and productivity. He explained how fostering positive emotions not only enhances creativity but also strengthens relationships and boosts performance, both at work and at home. Positive emotions broaden our thinking, increase motivation, and improve problem-solving. They help build stronger connections with others, boost confidence, and promote a sense of psychological safety. Watch the full session for more valuable insights, and don't forget to subscribe to our YouTube channel for more valuable content: https://lnkd.in/gtxJuZMj #LifeByDesign #PositiveEmotions #Mindset #LeadershipDevelopment #EmotionalIntelligence #Productivity #WorkplaceWellness Sunny Kaila | Javid Khan | Matt Mills | Natalie McKenzie | Ryan Bailey | Vikram Kanitkar | Jim Turner | Ketan Patel | Rita Hayre | Sandy Linville, PhD | Kyle Van Vlack
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Recognition isn’t just a pat on the back—it’s a game-changer for retention! Gallup & Workhuman show that employees who feel valued are 5x more likely to see growth opportunities. Clear paths reduce anxiety & boost engagement. Make recognition central to your leadership! #EmployeeEngagement #AuthenticRecognition #RetentionStrategy #LeadershipMatters #GrowthOpportunities
Recognition is more than just a pat on the back—it’s a game-changer for employee retention. According to Gallup and Workhuman, employees who receive authentic recognition are 5x more likely to see a clear path for growth. When people know where they stand, anxiety fades, and engagement skyrockets. Make recognition a cornerstone of your leadership—it’s the key to building a motivated, loyal team. I’m a leader that wants to know that the rewards that we give matter. What insights do we get from these? What ways do you provide meaningful recognition for your teams? Share with all of us please. #EmployeeEngagement #AuthenticRecognition #RetentionStrategy #LeadershipMatters #GrowthOpportunities
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In our recent Life By Design session, leadership expert Trevor Blondeel, PCC shared strategies to bridge communication gaps for better results. Trevor emphasized understanding perceptions, fostering curiosity, and practicing emotional awareness to improve leadership and workforce connections. Key Takeaways: -Showing Up Gap: Understand how others perceive you. -Expectation Gap: Align intentions with perceptions through honest feedback. -Action Gap: Address misaligned expectations with open dialogue. -Curiosity and Connection: Use questions to unite, not divide. -Emotional Awareness: Manage emotions with self-awareness and kindness. Trevor also highlighted the power of engaged dialogue and shared stories of transformation through curiosity, connection, and effective communication. Stay tuned—our video on this topic is coming soon! #LifeByDesign #LeadershipDevelopment #BridgingTheGap #EmotionalIntelligence #CommunicationSkills Sunny Kaila | Javid Khan | Matt Mills | Natalie McKenzie | Ryan Bailey | Vikram Kanitkar | Jim Turner | Ketan Patel | Rita Hayre | Sandy Linville, PhD | Kyle Van Vlack
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Old School ➡️ New Cool Say Hello to the all-intuitive Team GPS that speaks your language. The brand-new Team GPS is all yours Now! Seamlessly align strategy, monitor performance, and foster a thriving workplace culture with a single, intelligent platform that turns talent management from a challenge into a competitive advantage. Don't wait anymore? Schedule a demo now: https://hubs.ly/Q030G4FB0 #TeamGPS #NewLookNewYou #EmployeeEngagement #PerformanceManagement #WorkplaceInnovation Sunny Kaila | Javid Khan | Matt Mills | Natalie McKenzie | Ryan Bailey | Vikram Kanitkar | Jim Turner | Ketan Patel | Rita Hayre | Sandy Linville, PhD | Kyle Van Vlack
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Here is a thoughtful message from Kam Kaila, President of IT By Design: Empathy is key to thriving workplaces. Simon Sinek shares how a barista loves his job because his managers care. It all starts with onboarding—creating trust and support brings out the best. Learn more in our webinar: https://hubs.ly/Q02T-cb80 #LeadWithEmpathy #WorkplaceCulture #EmpathyInLeadership #TeamSuccess #HumanConnection
Empathy is the secret ingredient to building thriving workplaces. Simon Sinek shares a powerful story about a barista who loves his job—not because of the work, but because his managers genuinely care and check on his well-being. Whether it’s a coffee shop or a corporate office, creating an atmosphere of trust, warmth, and support brings out the best in people. In starts with onboarding, if you’d like to learn how why, check out our webinar on the topic here: https://hubs.ly/Q02T-cb80 Lead with empathy—it transforms everything. #LeadWithEmpathy #WorkplaceCulture #EmpathyInLeadership #TeamSuccess #HumanConnection
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This week’s Candid Kam shares valuable insights on how to embrace the journey through change and set the stage for success in the new year. Embrace reflection and lead with clarity! Read more now: https://hubs.ly/Q030H-kk0 #CandidKam #Leadership #GrowthMindset #Reflection #LeadingThroughChange #NewYearGoals
Change is an inevitable part of life, both personally and professionally. For leaders, reflecting on past experiences is essential to navigating change with purpose and intention. This week’s Candid Kam shares valuable insights on how to embrace the journey through change and set the stage for success in the new year. Embrace reflection and lead with clarity! To learn more and discover key reflection questions to guide your growth, read more now: https://hubs.ly/Q030H-kk0 #CandidKam #Leadership #GrowthMindset #Reflection #LeadingThroughChange #NewYearGoals
Leadership Lessons from "Loaves and Fish"
Kam Kaila on LinkedIn