Realize Value by Embedding
Get More From Your FAQs
+90% SUCCESS RATE
Questions answered from existing content+30% TIME SAVED
By customers and agents looking for answersEnable 24x7 Service More Effectively
+80% INCREASE
Inquiries resolved by virtual agent=NPS OR GREATER
In combination with human agent when necessaryHelp Agents Be More Effective
+20% INCREASE
Agent productivity+30% IMPROVEMENT
Incremental First Contact Resolution Rate(FCR)The Best AI Experiences Run on Kore.ai
We help businesses deploy trusted generative & conversational AI with reduced costs and risk. The combination of the Kore.ai Platform, purpose-built LLM models, tight system of record integration and vertical use cases accelerate ROI.
Banking
Which credit card offers the best travel rewards?
Insurance
How much am I paying for my car insurance?
Healthcare
I need a replacement insurance ID card.
Retail
I need to reschedule home delivery for my new appliances.
Human Resources
How many vacation hours do I have banked for this year?
Information Technology
My laptop is running very slow. How do I fix this?
Deploy AI Safely, Responsibly, and at Scale Across Your Enterprise with our XO Platform
Conversational & Generative AI
Conversational & Generative AI
With the world’s most secure, credible, and scalable generative and conversational AI platform.
Platform Services
Platform Services
Pre-built integrations. Manage experiences in voice & digital channels in any language. Enterprise-grade security and compliance controls.
Contact Center AI
Contact Center AI
Seamlessly integrate intelligent virtual assistance for customers and agents within your current CCaaS operations.
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The road to customer satisfaction
Unlocking Delightful Customer Experiences with AI
Understand your customers’ needs and desires to craft an effective AI strategy
Access Contact Center Agent Benchmark Report 2023 here.
Kore.ai Named a Leader in 2023 Gartner® Magic Quadrant™ for Enterprise Conversational Al Platforms
Let’s talk!
Learn how Kore.ai can help you converge omnichannel, automation and human support to drive efficiency while delivering personalized experiences.
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