HAPPYORNOT
HappyOrNot is a Finnish company that specializes in instant customer and employee satisfaction analytics. HappyOrNot is the company responsible for creating the globally-recognizable ‘Smiley’ feedback system. With over 25,000 physical ‘Smiley Terminals’ in airports, office spaces, and retail outlets around the world, the company generates employee and customer feedback data on an unprecedented scale. Servicing more than 4,000 clients in 117 countries, HappyOrNot presents and packages c... ustomer and employee feedback data (visualized as a four point scale from ‘smile’ to ‘frown’) so that organizations can tweak specific aspects of their service in accordance with what customers and staff actually want. Founded in 2009 and with first terminals installed in 2010, the company, which employs 80 people, has recorded about a billion responses to date. Headquartered in Tampere, Finland, with offices in US, UK, Germany, France, Netherlands, Singapore and a global reseller network in over 100 countries, HappyOrNot is already being utilized by thousands of clients in every continent: from Microsoft to McDonald's; London Heathrow Airport to LinkedIn; British National Health Service (NHS) to IKEA.
HAPPYORNOT
Industry:
Analytics Customer Service Developer Tools Information Services Information Technology
Founded:
2009-01-01
Address:
Tampere, Western Finland, Finland
Country:
Finland
Website Url:
http://www.happy-or-not.com
Total Employee:
101+
Status:
Active
Contact:
+358 3 41089413
Email Addresses:
[email protected]
Total Funding:
40.23 M USD
Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible Google Font API Apple Mobile Web Clips Icon Google Tag Manager WordPress Global Site Tag Mobile Non Scaleable Content Sitelinks Search Box Euro
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Current Advisors List
Current Employees Featured
Founder
Investors List
Verdane
Verdane investment in Series B - HappyOrNot
Northzone
Northzone investment in Series B - HappyOrNot
Northzone
Northzone investment in Series A - HappyOrNot
AirTree Ventures
AirTree Ventures investment in Series A - HappyOrNot
EASME - EU Executive Agency for SMEs
EASME - EU Executive Agency for SMEs investment in Grant - HappyOrNot
Newest Events participated
Official Site Inspections
http://www.happy-or-not.com Semrush global rank: 263.77 K Semrush visits lastest month: 256.88 K
- Host name: de-d2.seravo.net
- IP address: 178.63.77.61
- Location: Germany
- Latitude: 51.2993
- Longitude: 9.491
- Timezone: Europe/Berlin
More informations about "HappyOrNot" on Search Engine
Stop guessing. Get customer feedback platform that works | HappyOrNot®
HappyOrNot is a customer feedback management company that provides innovative solutions, online survey tools for website feedback, online review tools, NPS surveys, pre built survey templates, and more to measure satisfaction levels …See details»
Welcome to HappyOrNot HappyOrNot ® -The original Smiley …
1.5 billion. voices we’ve shared. Growing daily by the millions, the feedback data we collect helps companies create better customer experiences. HappyOrNot Management team. Join the Happy Family! We are an international SaaS company conquering the world by helping companies create better experiences and making customers happier.See details»
HappyOrNot | LinkedIn
Founded. 2009. Specialties. Customer satisfaction, Customer engagement, Employee engagement, Customer feedback, Smiley Terminal, Smileys, NPS, Smiley Touch, Employee feedback, data, SAAS, CX,...See details»
HappyOrNot - Wikipedia
HappyOrNot Ltd. is a Finnish instant feedback company that makes terminals for measuring customer satisfaction. [3] [4] The company has invented Smiley Terminals, and by September 2020 it had sold them in 135 countries. [5] The terminals consist of four smiley -faced buttons which customers are invited to press to indicate whether they are very ...See details»
HappyOrNot - Crunchbase Company Profile & Funding
HappyOrNot is a Finnish company that specializes in instant customer and employee satisfaction analytics. HappyOrNot is the company responsible for creating the globally-recognizable ‘Smiley’ feedback system. With over 25,000 physical ‘Smiley Terminals’ in airports, office spaces, and retail outlets around the world, the company ...See details»
Your most effective customer feedback solution - HappyOrNot
HappyOrNot helps you measure customer satisfaction to learn what, when, where and why to take action and improve with real-time customer feedback insights.See details»
Customer Satisfaction at the Push of a Button | The New Yorker
Jan 29, 2018 HappyOrNot was founded just eight years ago, but its terminals have already been installed in more than a hundred countries and have registered more than six hundred million responses—more than...See details»
HappyOrNot CEO: "Customer Feedback Insights Must be …
Nov 17, 2023 7. Data & Analytics Insights. Published: November 17, 2023. Sabine Groven. In this interview, Miika Mäkitalo, the CEO of HappyOrNot, traces the company’s journey from its founding in 2009 to its current status as a …See details»
HappyOrNot Launches 'Managed Service' Package to Help …
Jun 9, 2023 Founded in 2009, today HappyOrNot serves 4,000 brands across 135 countries, like Amazon, Google, Aramark, and Miami Airport, and has collected and reported on over 1.5 billion feedback responses....See details»
HappyOrNot® healthcare customer feedback platform
HappyOrNot helps you optimize resources and deliver memorable experiences across multiple locations. Capture positive and negative feedback from your clients and join over 4,000 brands using HappyOrNot’s real-time customer feedback solutions to establish lasting relationships and build loyalty.See details»
HappyOrNot Announces Renewed Strategy to Expand Partner …
ST AUGUSTINE, Fla., June 22, 2023 /PRNewswire/ -- HappyOrNot ( www.happy-or-not.com), a global leader in customer and employee experience management solutions, is excited to announce a renewed...See details»
HappyOrNot - Funding, Financials, Valuation & Investors
HappyOrNot has raised a total of. $40.2M. in funding over 3 rounds. Their latest funding was raised on Sep 19, 2019 from a Series B round. HappyOrNot is funded by 5 investors. Verdane and Northzone are the most recent investors. Unlock for free.See details»
HappyOrNot | LinkedIn
With more than 4,000 clients in 135 countries, we are proud to help capture the voice of customers in organizations all over the world. Founded in 2009, we are the pioneers of instant customer ...See details»
HappyOrNot - YouTube
About. HappyOrNot Solution Overview. 253 views 1 month ago. The HappyOrNot solution helps you create better customer experiences, improve your operational efficiency and increase customer...See details»
Analytics guide - HappyOrNot
In HappyOrNot Analytics (formerly HappyOrNot Reporting) you can follow survey results and feedback collected by your HappyOrNot Smileys products. ... Here you can manage surveys, experience points and users, and edit your organization settings. You need to have Admin role to access this section. For information on experience points and groups, ...See details»
Employee Experience and Engagement Survey | HappyOrNot®
Listen to your employees and take action to improve their employee experience. HappyOrNot helps you make informed and unbiased decisions with detailed analytics. Do they feel motivated? How is the workload? Address problems with employee satisfaction every day and over time. Employees will give feedback when you provide them an easy …See details»
Are Your Customers Happy … Or Not? - Forbes
Nov 12, 2023 There’s a good chance you’ve seen HappyOrNot feedback technology in a store, restaurant, stadium or airport. It is a small tablet or kiosk with four large buttons as I just described in my ...See details»
Set up single sign-on (SSO) - HappyOrNot Help Center
Nov 28, 2023 When you use a single sign-on (SSO), your employees can log in to HappyOrNot Analytics by using their normal login credentials without having to create new ones. Through SSO your organization can also utilize existing multi-factor authentication (MFA) systems to increase security when accessing HappyOrNot Analytics.See details»
What's new - HappyOrNot
November. NEW FEATURE: We've launched HappyOrNot API v2, which is on the Open API standard and has the following new features: Data structures that intuitively suit BI applications. Improved access and feature control , where tokens can be restricted by time, organization hierarchy and feature visibility.See details»
HappyOrNot® service based industry customer satisfaction system
HappyOrNot® service based industry customer satisfaction system. Increase customer loyalty and customer lifetime value with HappyOrNot’s customer satisfaction tool in service industries to drive long-term growth for your organization and surpass the competition. Get Started. Book a demo.See details»