HELP LIGHTNING
Help Lightning is a B2B software as a service (SaaS) company specializing in remote assistance. It provides next generation video collaboration services that enable a company’s experts to work virtually side-by-side with anyone needing help, anywhere in the world. The company’s cloud-based solution applies augmented reality features, including the merging of two video streams and the use of 3D annotation to improve real-time communications and solve difficult problems. Help Lightning is used... for the installation, inspection, training, servicing, and repair of complex equipment and products. With Help Lightning, customers see immediate performance improvements including an increase in first-time fix rates, fewer truck rolls, expanded workforce capacity, and an increase in end customer satisfaction while enhancing service revenue and margin.
HELP LIGHTNING
Industry:
Augmented Reality Electronics Food And Beverage Medical Mobile SaaS Software
Founded:
2009-01-01
Address:
Birmingham, Alabama, United States
Country:
United States
Website Url:
http://www.helplightning.com
Total Employee:
11+
Status:
Active
Contact:
205-588-4827
Email Addresses:
[email protected]
Total Funding:
12.28 M USD
Technology used in webpage:
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Current Employees Featured
Founder
Acquisitions List
| Date | Company | Article | Price |
|---|---|---|---|
| 2021-11-09 | Fieldbit | Fieldbit acquired by Help Lightning | N/A |
Investors List
Larsen & Toubro Limited
Larsen & Toubro Limited investment in Series A - Help Lightning
Resolve Growth Partners
Resolve Growth Partners investment in Series A - Help Lightning
Velocity Accelerator
Velocity Accelerator investment in Seed Round - Help Lightning
Newest Events participated
Official Site Inspections
http://www.helplightning.com Semrush global rank: 7.22 M Semrush visits lastest month: 553
- Host name: 141.193.213.10
- IP address: 141.193.213.10
- Location: United States
- Latitude: 37.751
- Longitude: -97.822
- Timezone: America/Chicago
More informations about "Help Lightning"
Top Remote Assistance Software Available - Help …
Help Lightning provides remote visual assistance software to hundreds of companies, across a variety of industries, with more than 70,000 users in over 80 countries.Large enterprise companies such as Siemens Healthineers, Ricoh, …See details»
Find Your Enterprise Visual Support Solution with Help …
The platform features VoiceScript AI (real-time transcription and translation during calls), IntelliAssist AI (agent interaction with AI during calls for troubleshooting support and visual assets), ClearSight AI (visual analysis of screenshots and …See details»
Help Lightning - Crunchbase Company Profile & Funding
Organization. Help Lightning . Connect to CRM . Save . Summary. Financials. People. Technology. Signals & News. Similar Companies. About. ... Contact Email …See details»
Help Lightning - LinkedIn
Help Lightning is a B2B software as a service (SaaS) company specializing in remote assistance. It provides next generation video collaboration services that enable a company’s experts to work ...See details»
Help Lightning Remote Assistance
Innovative Video Collaboration. Help Lightning's Remote Assistance software provides next generation video collaboration services that enable a company’s experts to work virtually side …See details»
Help Lightning Company Profile 2024: Valuation, Funding
Help Lightning General Information Description. Developer of a video platform intended to help staff and customers using remote visual assistance. The company's cloud-based platform …See details»
Help Lightning - Overview, News & Similar companies - ZoomInfo
Jun 3, 2021 Who is Help Lightning. Help Lightning is a B2B software as a service (SaaS) company specializing in remote assistance. It provides next generation video collaboration ser …See details»
Ricoh Signs Expansion Agreement with Help Lightning to …
Aug 11, 2021 Enterprise companies such as Becton Dickinson, Boston Scientific, Siemens, Ricoh, and Cox Communications depend on Help Lightning to improve their field service …See details»
Full Enterprise Remote Field Support Services | Help …
The platform features VoiceScript AI (real-time transcription and translation during calls), IntelliAssist AI (agent interaction with AI during calls for troubleshooting support and visual assets), ClearSight AI (visual analysis of screenshots and …See details»
Remote Help For Expert Repairs: Help Lightning - Forbes
May 11, 2021 I recently spoke with Gary York, CEO and cofounder of Help Lightning, a company using augmented reality and video streaming to help technicians assist in the process of fixing …See details»
Siemens Healthineers Virtual Expertise - go.helplightning.com
Siemens Healthineers has successfully rolled out Help Lightning’s remote expertise solution to more than 2000 agents in 25 countries. From signing the first contract to the final handoff toSee details»
2021 Remote Assistance Buyer's Guide - Help Lightning
Remote-First service saves time, saves money, and is more efficient than sending a tech out to a work site straight away. That means it is just as important now as in the height of COVID-19 to …See details»
Help Lightning Announces 60% New Customer Growth In 2021
BIRMINGHAM, Ala., Dec. 14, 2021 /PRNewswire/ -- Help Lightning, the leading provider of remote visual assistance software, today announced another year of strong growth, touting …See details»
Help Lightning Announces 60% New Customer Growth In 2021
Dec 14, 2021 Help Lightning Announces 60% New Customer Growth In 2021 Remote visual assistance leader continues its strong growth trajectory driven by demand for its augmented …See details»
Help Lightning Overview - Help Lightning
Help Lightning provides customer service agents with the ability to virtually interact with a customer’s environment. This innovative technology improves communication, speeds …See details»
Help Lightning Acquires Fieldbit - PR Newswire
BIRMINGHAM, Ala., Nov. 9, 2021 /PRNewswire/ -- Help Lightning, the leading provider of remote visual assistance software, announced today the acquisition of Fieldbit, an augmented reality …See details»
Get Remote Assistance Customer Support - Help Lightning
If you are using the browser version, a tab with helplightning.net loaded must be open for you to receive a call. Help Lightning Application Support . For support with the application, current …See details»
Help Lightning Reviews - Pros & Cons, Ratings & more | GetApp
Help Lightning is truly a customer centric organization. From the initial meeting to implementation their customer success team is along side you sharing best practices. ... HelpLightning brings …See details»
Contact Us - Help Lightning
Complete the form to talk contact a Help Lightning team member.See details»