HELPSHIFT
Helpshift is the only customer service platform built for the unique needs of the mobile era. It delivers a great in-app help experience for many of the world's top mobile apps and mobile games. Helpshift pioneered in-app messaging for support that works just like modern mobile messaging apps, ensuring users never have to leave the app. Using bots, Helpshift can automate up to 90% of user issues, improving response times while reducing costs. With Helpshift, users get a fast, always-on help... experience that feels as natural as talking to friends and family. Helpshift today delivers the help experience for many of the world's top mobile apps and mobile games, including Supercell, Square, Tencent, Brex, Xfinity Home, Microsoft, Virgin Media, Zynga, Viacom, and hundreds of other leading brands Helpshift is installed on two billion devices worldwide and serves more than 820 million active consumers monthly. To learn more about Helpshift, visit helpshift.com and follow @helpshift on Twitter. Helpshift is headquartered in San Francisco and backed by True Ventures, Microsoft, Salesforce, and Nexus Venture Partners.
HELPSHIFT
Industry:
Artificial Intelligence CRM Customer Service Internet Mobile SaaS
Founded:
2011-01-01
Address:
San Francisco, California, United States
Country:
United States
Website Url:
http://www.helpshift.com
Total Employee:
101+
Status:
Active
Contact:
1 415-400-4315
Total Funding:
53.53 M USD
Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible SPF SSL By Default LetsEncrypt Apple Mobile Web Clips Icon Google Tag Manager WordPress Content Delivery Network Font Awesome
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Current Advisors List
Board_member
Board_member
2012-01-01
Board_member
Board_member
2020-04-01
Board_member
Board_observer
Board_member
Current Employees Featured
Abinash Tripathy Founder & CEO @ Helpshift
Founder & CEO
2020-02-01
Eric Vermillion CEO @ Helpshift
CEO
2021-01-01
Vedang Manerikar Senior Engineering Manager @ Helpshift
Senior Engineering Manager
2019-04-01
Kapil Reddy Engineering Manager @ Helpshift
Engineering Manager
2020-03-01
Founder
Investors List
M12 - Microsoft's Venture Fund
M12 - Microsoft's Venture Fund investment in Series C - Helpshift
Portfolia
Portfolia investment in Series C - Helpshift
Lisa Coca
Lisa Coca investment in Series C - Helpshift
Katalyst Ventures
Katalyst Ventures investment in Series C - Helpshift
Cisco Investments
Cisco Investments investment in Series B - Helpshift
Intel Capital
Intel Capital investment in Series B - Helpshift
Salesforce Ventures
Salesforce Ventures investment in Series B - Helpshift
Nexus Venture Partners
Nexus Venture Partners investment in Series B - Helpshift
Visionnaire Ventures
Visionnaire Ventures investment in Series B - Helpshift
True Ventures
True Ventures investment in Series B - Helpshift
Newest Events participated
Participated in Dreamforce 2017
on 2017-11-06 as sponsor
Participated in Cisco Live in Las Vegas 2017
on 2017-06-25 as exhibitor
Key Employee Changes
| Date | New article |
|---|---|
| 2020-02-27 | Helpshift Announces Elevation of Key Executives to Bolster Leadership Team |
Official Site Inspections
http://www.helpshift.com Semrush global rank: 13.97 K Semrush visits lastest month: 11.07 M
- Host name: 141.193.213.20
- IP address: 141.193.213.20
- Location: United States
- Latitude: 37.751
- Longitude: -97.822
- Timezone: America/Chicago
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