HELPSHIFT

helpshift-logo

Helpshift is the only customer service platform built for the unique needs of the mobile era. It delivers a great in-app help experience for many of the world's top mobile apps and mobile games. Helpshift pioneered in-app messaging for support that works just like modern mobile messaging apps, ensuring users never have to leave the app. Using bots, Helpshift can automate up to 90% of user issues, improving response times while reducing costs. With Helpshift, users get a fast, always-on help... experience that feels as natural as talking to friends and family. Helpshift today delivers the help experience for many of the world's top mobile apps and mobile games, including Supercell, Square, Tencent, Brex, Xfinity Home, Microsoft, Virgin Media, Zynga, Viacom, and hundreds of other leading brands Helpshift is installed on two billion devices worldwide and serves more than 820 million active consumers monthly. To learn more about Helpshift, visit helpshift.com and follow @helpshift on Twitter. Helpshift is headquartered in San Francisco and backed by True Ventures, Microsoft, Salesforce, and Nexus Venture Partners.

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HELPSHIFT

Industry:
Artificial Intelligence CRM Customer Service Internet Mobile SaaS

Founded:
2011-01-01

Address:
San Francisco, California, United States

Country:
United States

Website Url:
http://www.helpshift.com

Total Employee:
101+

Status:
Active

Contact:
1 415-400-4315

Email Addresses:
[email protected]

Total Funding:
53.53 M USD

Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible SPF SSL By Default LetsEncrypt Apple Mobile Web Clips Icon Google Tag Manager WordPress Content Delivery Network Font Awesome


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Current Advisors List

phil-black_image

Phil Black Member of the Board of Directors @ Helpshift
Board_member

jishnu-bhattacharjee_image

Jishnu Bhattacharjee Board member @ Helpshift
Board_member
2012-01-01

neeraj-arora_image

Neeraj Arora Board Member @ Helpshift
Board_member

kiley-williams_image

Kiley Williams Director of Sales Engineering @ Helpshift
Board_member
2020-04-01

sunil-m-sanghavi_image

Sunil M. Sanghavi Board of Director @ Helpshift
Board_member

raj-gollamudi_image

Raj Gollamudi Board Observer @ Helpshift
Board_observer

susan-choe_image

Susan Choe Board Member @ Helpshift
Board_member

Current Employees Featured

abinash-tripathy_image

Abinash Tripathy
Abinash Tripathy Founder & CEO @ Helpshift
Founder & CEO
2020-02-01

eric-vermillion_image

Eric Vermillion
Eric Vermillion CEO @ Helpshift
CEO
2021-01-01

vedang-manerikar_image

Vedang Manerikar
Vedang Manerikar Senior Engineering Manager @ Helpshift
Senior Engineering Manager
2019-04-01

kapil-reddy_image

Kapil Reddy
Kapil Reddy Engineering Manager @ Helpshift
Engineering Manager
2020-03-01

Founder


abinash-tripathy_image

Abinash Tripathy

baishampayan-ghose_image

Baishampayan Ghose

Investors List

microsoftventures_image

M12 - Microsoft's Venture Fund

M12 - Microsoft's Venture Fund investment in Series C - Helpshift

portfolia_image

Portfolia

Portfolia investment in Series C - Helpshift

lisa-coca_image

Lisa Coca

Lisa Coca investment in Series C - Helpshift

katalyst-ventures-management-llc_image

Katalyst Ventures

Katalyst Ventures investment in Series C - Helpshift

cisco-investments_image

Cisco Investments

Cisco Investments investment in Series B - Helpshift

intel-capital_image

Intel Capital

Intel Capital investment in Series B - Helpshift

salesforce-ventures_image

Salesforce Ventures

Salesforce Ventures investment in Series B - Helpshift

nexus-venture-partners_image

Nexus Venture Partners

Nexus Venture Partners investment in Series B - Helpshift

visionnaire-ventures_image

Visionnaire Ventures

Visionnaire Ventures investment in Series B - Helpshift

true-ventures_image

True Ventures

True Ventures investment in Series B - Helpshift

Newest Events participated

the-customer-service-and-experience-summit-europe_event_image Participated in The Customer Service and Experience Summit Europe on 2019-09-16 as sponsor

customer-service-summit-west-2019_event_image Participated in Customer Service Summit West 2019 on 2019-06-03 as sponsor

dreamforce-2018_event_image Participated in Dreamforce 2018 on 2018-09-25 as sponsor

transform-2018_event_image Participated in TRANSFORM 2018 on 2018-08-21 as sponsor

san-francisco-tech-crawl-2018_event_image Participated in San Francisco Tech Crawl 2018 on 2018-08-02 as exhibitor

cisco-live-orlando-2018_event_image Participated in Cisco Live Orlando 2018 on 2018-06-10 as exhibitor

dreamforce-2017_event_image Participated in Dreamforce 2017 on 2017-11-06 as sponsor

cisco-live-in-las-vegas-2017_event_image Participated in Cisco Live in Las Vegas 2017 on 2017-06-25 as exhibitor

Key Employee Changes

Date New article
2020-02-27 Helpshift Announces Elevation of Key Executives to Bolster Leadership Team

Official Site Inspections

http://www.helpshift.com Semrush global rank: 13.97 K Semrush visits lastest month: 11.07 M

  • Host name: 141.193.213.20
  • IP address: 141.193.213.20
  • Location: United States
  • Latitude: 37.751
  • Longitude: -97.822
  • Timezone: America/Chicago

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