INTERACTCRM (ACQUIRED BY NETRIX LLC IN 2018)

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Interactcrm has been in the forefront of Customer Experience Management since inception. With a presence in USA, EMEA and APAC, customers include large and small companies all over the globe. Some sample verticals serviced are Retail, Banking, Insurance, Education and Utilities. Customers include ING Bank, Essent/RWE, ADP, GoAir, Aegis BPO, Career Education Corp and many more. Our products address the following types of critical customer service related business challenges • Omni Channel cu... stomer communication handling • Integrated agent desktop to provide the agent with ease of use • Customer context pop to provide the agent with a 360 degree view of the customer • Consistent customer experience management over multiple communication modes like voice, email , web, mobile texting and social media • Proactive customer callback management across multiple media channels • Effective and real time agent performance as well as customer satisfaction metrics • Non intrusive notification and proactive outbound communication

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INTERACTCRM (ACQUIRED BY NETRIX LLC IN 2018)

Industry:
Contact Management Customer Service SaaS Software

Founded:
2002-01-01

Address:
Newark, California, United States

Country:
United States

Website Url:
http://www.interactcrm.com

Total Employee:
11+

Status:
Active

Contact:
(510) 795 3425

Email Addresses:
[email protected]

Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible SPF Domain Not Resolving Apache Mobile Non Scaleable Content Microsoft Exchange Online Office 365 Mail IPv6 Microsoft Azure DNS


Current Employees Featured

snehal-patel_image

Snehal Patel
Snehal Patel CEO @ Interactcrm (Acquired By Netrix LLC in 2018)
CEO
2002-01-24

Founder


snehal-patel_image

Snehal Patel

Official Site Inspections

http://www.interactcrm.com

  • Host name: 74-208-236-219.elastic-ssl.ui-r.com
  • IP address: 74.208.236.219
  • Location: United States
  • Latitude: 37.751
  • Longitude: -97.822
  • Timezone: America/Chicago

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