INTERACTIONS
Interactions develops and markets award-winning natural language understanding technology used by Fortune 500 companies worldwide. Built on its patented Adaptive-Understanding™ technology that seamlessly integrates both human and machine intelligence, Interactions provides highly conversational virtual assistant solutions. Companies such as Hyatt, Best Western, Humana, TXU Energy, Asurion and AllConnect deploy Interactions’ solutions, The company’s sales, service and support solutions ... are delivered across any device with type, touch or talk capabilities, and have handled more than one billion transactions to date. Rooted in natural speech recognition and built to adapt to human conversation, Interactions’ solutions have delivered cost-savings and increased efficiencies in sales and support for some of the largest companies in the world. Interactions Corporation, founded in 2004, is headquartered in Franklin, Massachusetts and has additional offices located in Bedminster, New Jersey, New York, New York, Indianapolis, Indiana and Austin, Texas.
INTERACTIONS
Industry:
Artificial Intelligence Customer Service Enterprise Software Information Services Information Technology Machine Learning Natural Language Processing Software Speech Recognition Virtual Assistant
Founded:
2004-01-01
Address:
Franklin, Massachusetts, United States
Country:
United States
Website Url:
http://www.interactions.com
Total Employee:
501+
Status:
Active
Contact:
(866) 637-9049
Total Funding:
162.76 M USD
Technology used in webpage:
Viewport Meta IPhone / Mobile Compatible Google Font API Apple Mobile Web Clips Icon Google Tag Manager WordPress Font Awesome Wordpress Plugins Euro Amazon
Similar Organizations
BOTfriends
BOTfriends specializes in design and development of conversational AI applications such as chatbots and voicebots.
Keyfactor
Keyfactor offers secure digital identity management solutions and empowers global enterprises to master every digital identity.
Digital Reasoning
Digital Reasoning is a developer of an artificial intelligence cognitive computing platform intended for businesses.
Notiv
Notiv is the intelligent meeting assistant that turns all your important voice conversations into clever business outcomes.
ONDEWO
AI-based technology to enable good natural conversations
RAGE Frameworks
RAGE Frameworks is a knowledge-based automation technology and services.
SiteMinder
SiteMinder is the world's leading open hotel commerce platform and a AU$1 billion business used by 33,000+ hotels across 150 countries.
Tilde
Tilde develops language technology and localisation solutions that help customers to cross language barriers in the digital age.
Current Advisors List
Board_member
Board_member
Board_member
Board_member
Board_member
2017-01-01
Board_observer
2016-08-01
Board_member
Board_member
2013-06-01
Current Employees Featured
Michael Iacobucci President & Chief Executive Officer @ Interactions
President & Chief Executive Officer
2008-12-01
Phil Gray Executive VP, Business Development @ Interactions
Executive VP, Business Development
David Parkinson Chief Operating Officer @ Interactions
Chief Operating Officer
2011-01-01
Joseph Gildea SVP, Finance & Administration @ Interactions
SVP, Finance & Administration
Jim Freeze Chief Marketing Officer @ Interactions
Chief Marketing Officer
2018-04-01
Mary Clermont Chief People Officer @ Interactions
Chief People Officer
2019-07-01
Lisa Michaud Director of Product Management @ Interactions
Director of Product Management
2020-12-01
Bob Sullebarger SVP Sales @ Interactions
SVP Sales
2012-01-01
Julie Dickman Director of Account Management @ Interactions
Director of Account Management
2016-03-01
Nicholas Ruiz Senior Inventive Scientist @ Interactions
Senior Inventive Scientist
2015-11-02
Founder
Acquisitions List
| Date | Company | Article | Price |
|---|---|---|---|
| 2017-05-23 | Digital Roots | Digital Roots acquired by Interactions | N/A |
Investors List
Sigma Prime Ventures
Sigma Prime Ventures investment in Venture Round - Interactions
SoftBank Capital
SoftBank Capital investment in Venture Round - Interactions
Revolution Growth
Revolution Growth investment in Venture Round - Interactions
NewSpring
NewSpring investment in Venture Round - Interactions
Revolution
Revolution investment in Venture Round - Interactions
Comcast Ventures
Comcast Ventures investment in Venture Round - Interactions
Sigma Partners
Sigma Partners investment in Venture Round - Interactions
Sigma Partners
Sigma Partners investment in Venture Round - Interactions
SoftBank Capital
SoftBank Capital investment in Venture Round - Interactions
Sigma Prime Ventures
Sigma Prime Ventures investment in Venture Round - Interactions
Newest Events participated
Official Site Inspections
http://www.interactions.com Semrush global rank: 1.22 M Semrush visits lastest month: 24.9 K
- Host name: 141.193.213.11
- IP address: 141.193.213.11
- Location: United States
- Latitude: 37.751
- Longitude: -97.822
- Timezone: America/Chicago
More informations about "Interactions"
About Us | Learn More About Interactions | Interactions
Interactions creates amazing customer experiences by advancing AI technology that understands and engages on a human level. Passionate about CX. Obsessed with Customer Success. …See details»
Interactions - Crunchbase Company Profile & Funding
Interactions develops and markets award-winning natural language understanding technology used by Fortune 500 companies worldwide. Built on its patented Adaptive-Understanding™ …See details»
Interactions LLC - LinkedIn
Interactions LLC | 15,717 followers on LinkedIn. Drive Digital Transformation with our Intelligent Virtual Assistants powered by Conversational AI | Interactions provides Intelligent Virtual ...See details»
Interactions IVA | Conversational AI Solutions Platform for CX
Improve CX, reduce costs. Our Intelligent Virtual Assistants (IVA) utilize conversational AI to improve how businesses and consumers communicate. Request a demo!See details»
Interactions Investors | Meet Our Investors | Interactions
Here’s the group of investors helping Interactions change the future of customer care across the world. Click now to learn more!See details»
Interactions - The Org
Interactions LLC is a privately held technology company that builds and delivers hosted Virtual Assistant applications that enable businesses to deliver automated natural language …See details»
Life at Interactions
Our people are what make Interactions successful. We respect the unique skills of others, regardless of department or title, to foster an inclusive and supportive working environment. We Embrace Disruption. We seek to change convention …See details»
Interactions.org - Particle physics, high energy physics, …
Feb 6, 2010 The European Strategy is driven by the CERN Council, the highest authority of the Organization, composed of representatives of all Member States. During the next year and a half, the whole community will work to develop a …See details»
Interactions Customer Conference 2025 - NICE
Start with Interactions.EDU day (Monday, June 16th). Choose from a variety of product training courses to realize the value of your NICE solutions.* ... workshops and panels where you can hear about the latest innovations and …See details»
Interactions LLC | LinkedIn
Interactions LLC | 15,711 followers on LinkedIn. Drive Digital Transformation with our Intelligent Virtual Assistants powered by Conversational AI | Interactions provides Intelligent Virtual …See details»
Organizational Interaction - an overview | ScienceDirect Topics
The most common definitional approaches to delineate organization from social organization or social structure employ substantialist formulations, stressing the priority of things or entities …See details»
About Us New | Interactions
With 100% vesting after just 1 year, Interactions will make sure you are taken care of when you’re ready to retire. XX Need sub head. Uncover more. We do what we say The results prove it …See details»
Ripples of Change — Powerful Interactions®
Powerful Interactions is an approach that each of us can apply to our work – with some practice. It does not compete with other efforts. Rather it can be used to strengthen and enrich ongoing …See details»
Types of Stakeholders and Their Roles: A Quick Reference Guide
Understanding Stakeholders. Stakeholders are the people, groups, or entities who have an interest in a business and/or project outcomes. Some of the most common stakeholders …See details»
What is Organizational Interaction - IGI Global
What is Organizational Interaction? Definition of Organizational Interaction: Also called “interactive dimension”, it is a modelling dimension that is formed by constructs to represent standardized …See details»
Scalable Learning Management System – Jump Interactions
We provide LMS solutions designed to streamline your training processes, offering a platform that simplifies learning management while delivering an intuitive experience for both administrators …See details»
Interactions
Optimizing Labor in the Contact Center. Investing in Conversational AI technology and putting it at the forefront of the contact center can optimize labor and improve customer experience while …See details»
Polished Interactions
Polished Interactions is ideal for companies that are ready to resolve: High-priority or high-risk employee concerns/circumstances. High turnover or mass exits . ... Eliminate emotional waste …See details»
Helper bots in online communities diminish human interaction
15 hours ago Bots designed to help users see more content increase the number of people users connect with but also decrease the interactions between people. In online communities, …See details»
Brilliance in Customer Service Winner | Interactions
Dec 12, 2018 Interactions Honored at international Business Brilliance Awards. FRANKLIN, Mass. (December 12, 2018) – Interactions, LLC, the leading provider of Intelligent Virtual …See details»