INTERNATIONAL CUSTOMER MANAGEMENT INSTITUTE
The International Customer Management Institute (ICMI) is the leading global provider of comprehensive resources for customer management professionals -- from frontline agents to executives -- who wish to improve customer experiences and increase efficiencies at every level of the contact center. Since 1985, ICMI has helped more than 50,000 organizations in 167 countries through training, events, consulting, and informational resources. ICMI's experienced and dedicated team of industry insiders, trainers, and consultants are committed to helping you raise the strategic value of your contact center, optimize your operations and improve your customer service.
INTERNATIONAL CUSTOMER MANAGEMENT INSTITUTE
Industry:
Communities
Founded:
1985-01-01
Address:
Colorado Springs, Colorado, United States
Country:
United States
Website Url:
http://www.icmi.com
Total Employee:
51+
Status:
Active
Contact:
800.672.6177
Email Addresses:
[email protected]
Technology used in webpage:
SPF LetsEncrypt Domain Not Resolving Apache Mobile Non Scaleable Content Amazon IPv6 Microsoft Azure DNS YouTube Cloudflare Hosting
Current Employees Featured
Investments List
| Date | Company | Article | Money raised |
|---|---|---|---|
| 2015-06-15 | Wyz Group | International Customer Management Institute investment in Venture Round - Wyz Group | N/A |
Newest Events participated
Official Site Inspections
http://www.icmi.com Semrush global rank: 1.78 M Semrush visits lastest month: 12.95 K
- Host name: 172.64.148.253
- IP address: 172.64.148.253
- Location: United States
- Latitude: 37.751
- Longitude: -97.822
- Timezone: America/Chicago
More informations about "International Customer Management Institute"
Contact Center Training Programs & Education โ โฆ
ICMI is the leading global provider of comprehensive contact center performance management solutions. Our training, consulting & technology services help organizations maximize their customer experience. ... No other organization โฆSee details»
Call Center Training - ICMI
ICMI: Your Partner For Call Center Training & Education. From experienced executives through to frontline agents, our team of expert trainers develop thousands of contact center professionals annually with a focus on strategic โฆSee details»
ICMI - LinkedIn
Whether it's your people, your processes or your strategy, ICMI wants to partner with you to take your customer service to the next level. We have been empowering contact center excellence for ...See details»
International Customer Management Institute
Contact Email [email protected] Phone Number 800.672.6177 The International Customer Management Institute (ICMI) is the leading global provider of โฆSee details»
ICMIโs Contact Center Training and Consulting Helps
Mar 11, 2025 Morningstar brands and products Company PortfolioSee details»
ICMI - Crunchbase Company Profile & Funding
ICMI operates as a speakers bureau and provides professional speakers, business speakers, and entertainers for corporate events. Additionally, ICMI is a provider of call center training, certification, and events. ... The company also โฆSee details»
International Customer Management Institute - Products, โฆ
Jun 21, 2024 Tara Gibb, Senior Director, ICMI said, โICMI can help contact centers chart the most effective course when it comes to AI adoption. As the contact center industryโs leading โฆSee details»
ICMI - Home
Each year, ICMI honors the very best in the contact center and customer experience profession, recognizing the companies, contact centers, and individuals that provide a platform for โฆSee details»
ICMIโs Contact Center Training and Consulting Helps โฆ
SAN FRANCISCO, March 11, 2025--The International Customer Management Institute (ICMI), the leading global provider of comprehensive resources for customer management professionals, โฆSee details»
ICMI
ICMI Community Learning Portal . English ุงูุนุฑุจูุฉSee details»
ICMI PROFESSIONAL CERTIFICATION Overview
Tune of over $1 million per year for the average organization. ICMIโs professional certification program was designed to ensure your leaders deliver the best service, manage their teams โฆSee details»
Indigenous Culture & Media Innovations (ICMI)
Indigenous Culture and Media Innovations (ICMI) is an artist-run multi-arts organization that provides access to the arts for Indigenous people in Canada using some of the latest โฆSee details»
ICMI - Organizations - Acronym Finder
What does ICMI stand for? Your abbreviation search returned 7 meanings. showing only Organizations definitions . Link/Page Citation Category Filters; All definitions (7) Information โฆSee details»
ICMI - Overview, News & Similar companies | ZoomInfo.com
Jan 21, 2024 ICMIโs Contact Center Expo takes place October 16-19 at the Loews Royal Pacif. Jul 25, 2023. www.businesswire.com . Read more news. Frequently Asked Questions โฆSee details»
ICMI Toolkit
AN ICMI TOOLKIT. Digital Workforce Optimization: Evolving the ... They have become robust information engines that transmit customer insight throughout the organization. But no matter โฆSee details»
ICMIโs State of the Contact Center 2024 Report Finds 55
Dec 11, 2024 Our proven and highly rated training can help any organization improve their customer service and help customer service professionals advance in their careers.โ ICMI โฆSee details»
The International Customer Management Institute Publishes
Oct 17, 2019 He is a co-founder and former president of ICMI and now serves as a Senior Advisor to the organization. Brad will be a Keynote Speaker at ICMIโs Contact Center โฆSee details»
Indigenous Culture & Media Innovations - ICMI | Ottawa ON
ICMI is an artist-run multi-arts organization that blends fresh creativity, traditional culture & knowledge, technology & the digital arts. We make spaces (in both the digital & real world) for โฆSee details»
International Commission on Mathematical Instruction
The International Commission on Mathematical Instruction (ICMI) is a commission of the International Mathematical Union and is an internationally acting organization focusing on โฆSee details»
IFIC changes name as focus expands to capital markets
Mar 24, 2025 The Investment Funds Institute of Canada (IFIC) is changing its name as it expands into capital markets advocacy and builds out its data services to both fund companies โฆSee details»