IPSCAPE
ipSCAPE is a cloud contact centre technology solution that is feature rich, scalable and offers advanced integration capabilities. We help businesses connect with their customers through Voice, Web Chat, Email, SMS and the channels of the future. Our solution fits seamlessly into your existing business model so you don't need to worry about the technology, and can remain focused on delivering an exceptional customer experience. ipSCAPE is hosted on Microsoft Azure, easily enabled Azure product t... o be incorporated into your customer experience workflows and has integrations with Microsoft Teams, Microsoft Dynamics 365 and Power BI. - Leader in CCaaS (Contact Centre as a service) technology for Sales and Customer Support - Launched 2005 – Pioneers in Cloud Contact Centre Technology and Innovation - Single View of Customer - through integrations with any CRM - Multichannel – Voice, WebChat, SMS and Email - Feature Rich – including Call Recording, IVR, Scripting, Reports - Advanced Integration Capabilities – Integrate with Business Intelligence, Speech Analytics, Workforce Management tools - International Presence – Australia, Europe and Asia - 24/7 Support - Award Winning Technology – recognised as an Industry Leader
IPSCAPE
Industry:
Cloud Infrastructure CRM Information Technology Internet Of Things Messaging SaaS Software Telecommunications
Founded:
2005-01-01
Address:
North Sydney, New South Wales, Australia
Country:
Australia
Website Url:
http://www.ipscape.com
Total Employee:
11+
Status:
Active
Contact:
1(300) 477-227
Email Addresses:
[email protected]
Total Funding:
0
Technology used in webpage:
SPF IPv6 Google Apps For Business JsDelivr Microsoft Azure DNS ASP.NET Amazon Virginia Region Amazon Route 53 Apache 2.4 Sectigo SSL
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Founder
Investors List
Telstra Ventures
Telstra Ventures investment in Venture Round - ipSCAPE
Official Site Inspections
http://www.ipscape.com Semrush global rank: 3.79 M Semrush visits lastest month: 3.53 K
- Host name: 141.193.213.11
- IP address: 141.193.213.11
- Location: United States
- Latitude: 37.751
- Longitude: -97.822
- Timezone: America/Chicago
More informations about "ipSCAPE"
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IPscape FAQ: Frequently Asked Questions
An agent’s call centre toolbar, such as ipSCAPE, is embedded within the CRM and provides in-built call features, directly within the system. How do phone payments work? PaySCAPE is a …See details»
Integrations Home - IPscape
Integrations Home. The SCAPE application offers integration with a wide range of tools. It provides open APIs which allow the platform to integrate easily with cloud CRMs, analytics, or …See details»
Version 7 - Security Management
It also includes requirements for the assessment and treatment of information security risks tailored to the needs of the organization. ipSCAPE proudly operates in ISO 27001:2013 …See details»
Integrations (Version 7) Home
IpSCAPE offers integration with a wide range of tools. It provides open APIs which allow the platform to integrate easily with cloud CRMs, analytics, or workforce management tools. …See details»
Single sign on - IPscape
The ipSCAPE contact centre software platform provides you with all the features you need to run a world-class contact centre. Simplification Simplifying the login process to ipSCAPE through …See details»
Administrator Workspace (Version 7) Home
The ipSCAPE workspace is used by supervisors and managers to build and maintain customer engagement workflows and campaigns. The workspace module also provides access to …See details»
Partners - IPscape
Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. …See details»
Version 7 - Organisation Settings
When enabled, this feature prevents call recordings from being downloaded to the desktop as an MP3 file. An encrypted recording can only be replayed in the workspace, however, copies of …See details»
Collaborative Contact Centre - ipSCAPE
Aug 28, 2023 How does ipSCAPE’s contact centre solution integrate with Microsoft Entra ID to empower collaboration? Microsoft’s ‘Contact Directory’ tool, a Microsoft Entra ID component, …See details»
Version 7 - Agents
Version 7 - Agents Overview. The Agents module allows you to create and manage agent profiles, where an agent is a contact centre employee who is responsible for external interactions, and …See details»